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By Dawn Marie Yankeelov,
President of Aspectx
Sept. 16-18, 2009
 Where is the Value in Social
Networking?
 Today’s Online Recruitment Activity
 Basic Reference Checking Online
 Case Study Scenarios
 Using Online Social Media Outlets
for Research
9/16/2009 2
According to a new study by Anderson Analytics that
involved 5,000 U.S. social media users:
 61% of social media users are under age 35
 75% said Facebook was their most valuable
network, 65% cited MySpace
 30% said LinkedIn was their most valuable
network
 12% said Twitter was most valuable
 32% of male respondents said using social
media for business/career
was a key benefit, 22% for females
Time Stamp: 7/17/09
9/16/2009 3
 Almost half the nation’s internet users now
take part in online social networks, such as
Facebook, MySpace, Twitter, and Linked In,
almost twice the rate of a year ago
 --The Conference Board; June ‘09
 No. 1: Facebook, used by 78% of all
participants in social media
 A quarter log in at work
9/16/2009 4
 Reference Checks
 Job postings
 Corporate Information in Career Sections
 Talent Recruitment
 Outreach
 Retention through Customer Service and
Employee Dialogue
 Brand Building; Reputation Mgmt.
 Instantaneous Responsiveness
9/16/2009 5
 Curating, Vetting and Giving Context on
Corporate Career Sites
 “It’s a Two-Way Relationship.”
 “Reputation is more influential than someone’s
first-quarter sales.”--Brad McCormick, EVP of IS
Digital, Poter Novelli
 Increased Networking
 Increased Employee Engagement or
Satisfaction
9/16/2009 6
9/16/2009 7
9/16/2009 8
9/16/2009 9
 Both informal and formal communications in
one
 Ex. Candidate says it’s just a stepping stone job
on FB; offer rescinded—problem if it is
heresay—friend of friend
 Authenticity of postings—Was it her or him?
 Issue: Too much volume from a Tweet, no
sorting through mechanism
 Is it a trust network—get to your final short list
9/16/2009 10
9/16/2009 11
 Simple Checks from Friends and Connections –
Linked In, Facebook
 Ask Candidate to Start Process With Online
Form to Key References
 Plaxo Pulse—Constantly Updated Address
Book with contextual info
 “People Won’t Lie In Public Via Linked In.”—
Reid Hoffman, Social Recruiting Summit, Google
9/16/2009 12
Checkster career management
tools that include 360 degree
feedback, employee self
assessment and evaluation,
pre-hire.
Candidates invite-you
survey-then analytics ,based
on length of relationship and
other factors—This doubles
the reference check.
9/16/2009 13
9/16/2009 14
9/16/2009 15
9/16/2009 16
9/16/2009 17
Source: Bayt.com
9/16/2009 18
9/16/2009 19
9/16/2009 20
9/16/2009 21
9/16/2009 22
 How are you using Twitter for your own
personal use and to explore how to use this to
drive collaboration inside the company?
 How are you using Twitter as a personal
learning tool?
 Think ahead 5 years—how will this alter your
role?
 Are you engaging the Millennials?
9/16/2009 23
 Deloitte LLC found in its 2009 survey that
almost half of respondents said a policy would
not change how they behave online.
 New areas of law: Electronic Discovery Thrives
 Example. Delta Air Lines Attendant wrote blog as a
diary and posed for photos of a slightly undone
uniform. Delta fired her. Her book is now out:
“Diary of a Dysfunctional Flight Attendant: The
Queen of Sky blog.”
9/16/2009 24
 Ecademy
 Focus
 YorZ
 Xing
 Plaxo Pulse
 Care2
 Meetin.org
 Ziggs
 Recruitingblogs.com
9/16/2009 25
Understand your position vs. competitors
 Activity: where do people discuss? How much?
 Sentiment
 Share of voice
 Themes: What are people talking about?
 Key influencers: Don’t assume these are static
Be selective in your responses
 Whose opinion will travel far & wide?
 When do you leave well enough alone?
Proactive vs. reactive
 Proactive: influence the spread of ideas
 Reactive: correct inaccuracies before they explode
Be corrective & authentic
--From Collective Intellect
9/16/2009 26
Suggested:
 --CareerHub
 --Cheezhead
 --SixDegrees from Dave
 --Gautam Ghosh
 --Insourced Employment and Jobs Blog
 --Evil HR Lady
 --good to know.
http://www.evancarmichael.com/Tool
s/Top-50-HR-Blogs-In-2009.htm
http://www.hrworld.com/features
/top-25-blogs-121907/
9/16/2009 27
9/16/2009 28
9/16/2009 29
9/16/2009 30
9/16/2009 31
 Twitter: @dawnyaspectx
 Linked In:
http://linkedin.com/in/dawnyankeelov
 Facebook: Dawn Yankeelov
 You Tube: search Aspectx or Yankeelov
 www.aspectx.com, dawny@aspectx.com
 medX12talk.wordpress.com
 Also found in Plaxo Pulse, PRSA’s Ning site,
and so forth
9/16/2009 32

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The Primer: Solutions in Social Media for HR

  • 1. By Dawn Marie Yankeelov, President of Aspectx Sept. 16-18, 2009
  • 2.  Where is the Value in Social Networking?  Today’s Online Recruitment Activity  Basic Reference Checking Online  Case Study Scenarios  Using Online Social Media Outlets for Research 9/16/2009 2
  • 3. According to a new study by Anderson Analytics that involved 5,000 U.S. social media users:  61% of social media users are under age 35  75% said Facebook was their most valuable network, 65% cited MySpace  30% said LinkedIn was their most valuable network  12% said Twitter was most valuable  32% of male respondents said using social media for business/career was a key benefit, 22% for females Time Stamp: 7/17/09 9/16/2009 3
  • 4.  Almost half the nation’s internet users now take part in online social networks, such as Facebook, MySpace, Twitter, and Linked In, almost twice the rate of a year ago  --The Conference Board; June ‘09  No. 1: Facebook, used by 78% of all participants in social media  A quarter log in at work 9/16/2009 4
  • 5.  Reference Checks  Job postings  Corporate Information in Career Sections  Talent Recruitment  Outreach  Retention through Customer Service and Employee Dialogue  Brand Building; Reputation Mgmt.  Instantaneous Responsiveness 9/16/2009 5
  • 6.  Curating, Vetting and Giving Context on Corporate Career Sites  “It’s a Two-Way Relationship.”  “Reputation is more influential than someone’s first-quarter sales.”--Brad McCormick, EVP of IS Digital, Poter Novelli  Increased Networking  Increased Employee Engagement or Satisfaction 9/16/2009 6
  • 10.  Both informal and formal communications in one  Ex. Candidate says it’s just a stepping stone job on FB; offer rescinded—problem if it is heresay—friend of friend  Authenticity of postings—Was it her or him?  Issue: Too much volume from a Tweet, no sorting through mechanism  Is it a trust network—get to your final short list 9/16/2009 10
  • 12.  Simple Checks from Friends and Connections – Linked In, Facebook  Ask Candidate to Start Process With Online Form to Key References  Plaxo Pulse—Constantly Updated Address Book with contextual info  “People Won’t Lie In Public Via Linked In.”— Reid Hoffman, Social Recruiting Summit, Google 9/16/2009 12
  • 13. Checkster career management tools that include 360 degree feedback, employee self assessment and evaluation, pre-hire. Candidates invite-you survey-then analytics ,based on length of relationship and other factors—This doubles the reference check. 9/16/2009 13
  • 23.  How are you using Twitter for your own personal use and to explore how to use this to drive collaboration inside the company?  How are you using Twitter as a personal learning tool?  Think ahead 5 years—how will this alter your role?  Are you engaging the Millennials? 9/16/2009 23
  • 24.  Deloitte LLC found in its 2009 survey that almost half of respondents said a policy would not change how they behave online.  New areas of law: Electronic Discovery Thrives  Example. Delta Air Lines Attendant wrote blog as a diary and posed for photos of a slightly undone uniform. Delta fired her. Her book is now out: “Diary of a Dysfunctional Flight Attendant: The Queen of Sky blog.” 9/16/2009 24
  • 25.  Ecademy  Focus  YorZ  Xing  Plaxo Pulse  Care2  Meetin.org  Ziggs  Recruitingblogs.com 9/16/2009 25
  • 26. Understand your position vs. competitors  Activity: where do people discuss? How much?  Sentiment  Share of voice  Themes: What are people talking about?  Key influencers: Don’t assume these are static Be selective in your responses  Whose opinion will travel far & wide?  When do you leave well enough alone? Proactive vs. reactive  Proactive: influence the spread of ideas  Reactive: correct inaccuracies before they explode Be corrective & authentic --From Collective Intellect 9/16/2009 26
  • 27. Suggested:  --CareerHub  --Cheezhead  --SixDegrees from Dave  --Gautam Ghosh  --Insourced Employment and Jobs Blog  --Evil HR Lady  --good to know. http://www.evancarmichael.com/Tool s/Top-50-HR-Blogs-In-2009.htm http://www.hrworld.com/features /top-25-blogs-121907/ 9/16/2009 27
  • 32.  Twitter: @dawnyaspectx  Linked In: http://linkedin.com/in/dawnyankeelov  Facebook: Dawn Yankeelov  You Tube: search Aspectx or Yankeelov  www.aspectx.com, dawny@aspectx.com  medX12talk.wordpress.com  Also found in Plaxo Pulse, PRSA’s Ning site, and so forth 9/16/2009 32