1. TOPIC: LISTENING AND
SPEAKING
GUIDELINES
GRADE: 9 ENGLISH

2. Lesson 3
Guidelines to Listening and Speaking
Communication is:
7%  What you say
(words)
38%  How you say it
(volume, pitch, rhythm, etc.)
55%  Your body language
(facial expressions, posture, etc.)

3. Lesson 3
Guidelines to Listening and Speaking
Before I tell you what it is…
Allow me tell you what it is not.

4. Lesson 3
Guidelines to Listening and Speaking

5. Lesson 3
Guidelines to Listening and Speaking
Before I tell you what it is…
Allow me tell you what it is not.

6. Lesson 3
Guidelines to Listening and Speaking
Communication is NOT

7. Lesson 3
Guidelines to Listening and Speaking
Communication is NOT

8. Lesson 3
Guidelines to Listening and Speaking
Communication is NOT

9. Lesson 3
Guidelines to Listening and Speaking
Communication is NOT

10. Lesson 3
Guidelines to Listening and Speaking
Communication is:
7%  What you say
(words)
38%  How you say it
(volume, pitch, rhythm, etc.)
55%  Your body language
(facial expressions, posture, etc.)

11. Lesson 3
Guidelines to Listening and Speaking
The Details

12. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

There are four major factors that come into play in any form of
communication.

These four factors should be present to have effective
communication.

13. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Speaker

14. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Listener

15. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Message

16. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Message

17. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Delivery

18. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Delivery

19. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Speaker

The Listener

The Message

The Delivery

20. Lesson 3
Guidelines to Listening and Speaking
Who is the Speaker?

The speaker is the anchor of any form conversation

He is the one who delivers the package- the message

21. Lesson 3
Guidelines to Listening and Speaking
Who is the Speaker?

The speaker must have complete understanding of the message
that has to be delivered.

The speaker must have the physical ability to deliver the message

22. Lesson 3
Guidelines to Listening and Speaking
Tips for a Speaker

23. Lesson 3
Guidelines to Listening and Speaking
Tips for a Speaker

Know what you want to say

Be direct to the point

Speak at a moderate pace

Look at the listener in the eye

24. Lesson 3
Guidelines to Listening and Speaking
Why is listening important?

25. Lesson 3
Guidelines to Listening and Speaking
Why is listening important?
1.
Since the rise of the radio and the development of television, the
spoken word has regained much of its lost stature.
2.
Being listened to means we are taken seriously, our ideas and
feelings are known, and, ultimately, what we have to say matters.

26. Lesson 3
Guidelines to Listening and Speaking
Why is listening important?
3.
Generous listening enhances our own well-being and is the natural
perspective of psychology, in which all human behavior is seen as
motivated by the agendas of the self.
4.
We learn our culture largely through listening; we learn to think by
listening; we learn to love by listening; we learn about ourselves by
listening.

27. Lesson 3
Guidelines to Listening and Speaking
Why is listening important?
5.
Being listened to spells the difference between feeling accepted
and feeling isolated.
6.
In our society, listening is essential to the development and survival
of the individual.
7.
Most people will not really listen or pay attention to your point of
view until they become convinced you have heard and appreciate
theirs.

28. Lesson 3
Guidelines to Listening and Speaking
Statistics

29. Lesson 3
Guidelines to Listening and Speaking
Statistics
1.
Some studies indicate that we may be listening at only a 25
percent
comprehension rate.
2.
How much of what we know that we have learned by listening?
85%.
3.
Amount of the time we are distracted, preoccupied or forgetful?
75%

30. Lesson 3
Guidelines to Listening and Speaking
Statistics
4.
How much we usually recall immediately
someone talk? 50%
after we listen to
5.
Amount of time we spend listening? 45%
6.
How much we remember of what we hear?
20%

31. Lesson 3
Guidelines to Listening and Speaking
Statistics
7.
Amount of us who have had formal educational experience with
listening? less than 2%
8.
We listen at 125-250 words per minute, but think at 1000-3000
words per minute.
9.
Number of business studies that indicate
skill needed for success in business?
that listening is a top

32. Lesson 3
Guidelines to Listening and Speaking
10 Irritating Listening Habits:

33. Lesson 3
Guidelines to Listening and Speaking
10 Irritating Listening Habits:
1.
Interrupting the speaker.
2.
Not looking at the speaker.
3.
Rushing the speaker and making him feel
listener’s time.
that he’s wasting the
4.
Showing interest in something other than
5.
Getting ahead of the speaker and finishing her thoughts.
the conversation.

34. Lesson 3
Guidelines to Listening and Speaking
10 Irritating Listening Habits:
6.
Not responding to the speaker’s requests.
7.
Saying, “Yes, but . . .,” as if the listener
8.
Topping the speaker’s story with “That
nothing, let me tell you about. . .”
9.
Forgetting what was talked about
has made up his mind.
reminds me. . .” or “That’s
previously.
10. Asking too many questions about details.

35. Lesson 3
Guidelines to Listening and Speaking
10 Poor Listening Habits

36. Lesson 3
Guidelines to Listening and Speaking
10 Poor Listening Habits
Effective listeners do their best to avoid these habits:
1.
Calling the subject uninteresting
2.
Criticizing the speaker &/or delivery
3.
Getting over-stimulated
4.
Listening only for facts (bottom line)
5.
Not taking notes or outlining everything

37. Lesson 3
Guidelines to Listening and Speaking
10 Poor Listening Habits
6.
Faking attention
7.
Tolerating or creating distractions
8.
Tuning out difficult material
9.
Letting emotional words or ideas block the message or get us of
track
10. Wasting the time difference between speed
speed of thought
of speech and

38. Lesson 3
Guidelines to Listening and Speaking
Reasons for poor listening
1.
Not focusing on the message.
2.
Passive listeners.
3.
A physical communication setting that works against listening.
4.
Listener’s own needs that may compete
ideas.
with the speaker’s
5.
Unfamiliar language.
6.
Preset ideas about the topic, the speaker, or the occasion

39. Lesson 3
Guidelines to Listening and Speaking
The Message

The message is the essence of communication. It is the package
that the speaker delivers.

The message should be, of all things, clear and easy to understand

It should be delivered in a language that can be understood by the
listener

The message should be pure and free of unnecessary mumbojumbo

40. Lesson 3
Guidelines to Listening and Speaking
OPENINGS. Stay away from the predictable (Good morning..., Today,
I'm here to talk about...). Instead:

Begin with a provocative question, anecdote, or current event—
and how it relates to the content.

Ask the audience a question

Set up a problem—and promise that they'll have all the tools for a
solution by the end of the class.

41. Lesson 3
Guidelines to Listening and Speaking
CLOSINGS. Many speakers simply talk until the end of the time or
beyond it—and say, "I see we're out of time." Instead:

Plan a rhythm for your speaking—plan to end with content 5 minutes
early, so you can summarize, raise questions.

Set aside a time for questions—and structure that time.

42. Lesson 3
Guidelines to Listening and Speaking
Delivery

Be conversational; speak naturally; be yourself (or your best self).

Vary your pacing and voice.

Use gestures to emphasize points.

Look at the audience.

Use language to create pictures.

Observe the techniques of others.

43. Lesson 3
Guidelines to Listening and Speaking
The Four Major Factors

The Speaker

The Listener

The Message

The Delivery

44. Going Shopping!

45. Buying Things

46. Containers

47. Types of Stores

48. Going Shopping!

49. REFERENCE LIST


http://www.slideshare.net/khru/listening-and-speaking2329000?qid=7be1378f-a258-4ae4-a7f9a1271628ffd3&v=default&b=&from_search=1
Khun Khru

Listening and Speaking

October 23 2009