3. Technical
Skills
Managerial
Skills
Growth
• Largely taken care at entry level
• Exists in most organisations
• Organisations are comfortable
• Needed more when people grow in the hierarchy
• Those who have it in them naturally : Succeed
• Huge gap in many organisations : Area of concern
The DNA of Growth
4. Managerial Skills
• Top and Middle
• Middle :
• Key Link in the Hierarchy : Critical Mass
• Very Crucial : Translate Vision into Reality / Results
• Systematic Grooming : Extremely Important : Retention / Growth
• Management Knowledge : Absolutely Essential
• In many cases becomes the differentiator: Achievement / Failure
• Personalised Management Training : Most Effective
5. The ManageMentor way
• Before the Training : Understand the :
• Intricacies of individual businesses – Unique Challenges
• Organisational Culture
• Expectation of the organisation from its Managers
• Existing Appraisal Methodology / Feedback Mechanism
• During the Training : Facilitate :
• Self Appraisal / Self Evaluation : Evaluation Sheets
• Learning at their own pace / Focus on their need for change
• Small Groups / Open Platform / Collaborative Learning
• Identify Gaps / Document Plan
• Work on Areas of Improvement
6. Out of the following important responsibilities of a Manager how
would you rate yourself?:
Planning, Prioritising 5 4 3 2 1
Delegating 5 4 3 2 1
Decision Making 5 4 3 2 1
Co-ordinating, Follow-up 5 4 3 2 1
Negotiation 5 4 3 2 1
Process Improvement 5 4 3 2 1
Listening, Communication 5 4 3 2 1
Team Management, Motivating Team 5 4 3 2 1
Identifying & Grooming relevant
Talent
5 4 3 2 1
Resolving Conflict between Team
Members
5 4 3 2 1
Counselling / Giving Feedback 5 4 3 2 1
7.
8. • After the Training : Work with the participants by
• Sharing relevant reading material(s) on specific topics
• Meeting participants for half a day–after 1 month & 3 months
• Ensure that the learnings are internalised and made permanent
• Manage Challenges if any faced in implementing changes
The ManageMentor way
9. MDP – I MDP – II MDP – III
1. Stress Management
2. Time Management
3. Networking
4. Delegation
5. Motivation
6. Planning
7. Counseling Skills
8. Conflict Resolution
9. Interpersonal Skills
10. Team Management
11. Listening/Communication
1. Importance of Priority
2. Cross-Functional
knowledge
3. Negotiation Skills
4. Presentation Skills
5. Decision Making
6. Change Management
7. Brain Storming concept
8. SWOT Analysis
9. Inputs for Decision : 360 °
10. Process Improvement
11. Mentoring / Grooming
1. Becoming a Leader
2. Importance of :
a. Knowledge Enhancement
b. Comprehension / Memory
3. Macro – Micro Picture
4. Projects
a. Formulation
b. Management
5. Customer Management
6. Escalation Management
7. Process Development
8. Metrics – Create / Measure
9. Quality Awareness
10. Cost Consciousness & Pricing
11. Finance, Profitability, Budget
Management Development Program
For Middle Management
10. Expected Benefit to Organisation :
• The methodology is not ‘Distant / Impersonal’ - One Off type
• It is an ‘Involved’ one and Inducing the Learning Cells in Managers
• Benefits are Longer Lasting, providing better Value and ROI
• Immediate : Managers with better & improved skills
• Medium Term : Continuous Learning : Cascading Effect
• Long Term : Organisation with Capable Leaders, ready to grow
• Overall Benefit : Good to Great!
The ManageMentor way
11. Executive
1. Presentation Skills
2. Interpersonal Skills
3. Team Skills
4. Stress Management
5. Time Management
6. Customer Orientation
7. Professional Outlook
8. Telephone Etiquette
9. Email Etiquette
10.Listening & Learning Skills
11.Communication
Fundamentals
12.Multi-Cultural Adaptability
13.Organisational Culture
Senior Management
1. Vision / Mission
2. Strategy
a. Formulation
b. Implementation
3. Organisational Culture
4. Long Term Perspective
5. Policy Formulation
6. Goal Setting
7. Competitive Edge
8. Entrepreneurial Development
9. Leadership Development
10.Identifying & Grooming Talent
11.Technology / Quality / Cost
12.Projects
a. Ideas
b. Evaluation
c. Monitoring
13.Planning & Managing Growth
14.M & A, Demerger
15.Brand Building
12. Course Contents : Based upon inputs from Industry Experts:
• Patrons – in the Industry – India & Abroad
• Manufacturing / Financial Services / Technology / Retail
• Modern Best Practices : Regularly Updated
Trainers’ Profile :
• Middle Management : 25 Years of Industry / Consulting / Faculty
• Soft-Skills / Executive : 6 Years
• Customer Orientation : 3 Years
Training Methodology :
• Case Studies / PPTs / Videos
• 2 Days Off-site (in a Good Hotel’s Conference Room)
• Group Size : Around 10
The ManageMentor way
13. We have Managers trying to Manage but who may not have
spent a single day in Management School or Management
Training!
Do we have Great Surgeons who have not spent a day in
Surgical School?
