The primary task of a leader is to get the very best from each of his or her team members. How can this be done? What makes people tick? What do I need to do as a leader to create the motivational climate for team members to flourish and give of their best? Some practical and easy to implement ways of enhancing performance are covered.

1. Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
Getting the Very Best
from People

2. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings

3. Your primary role as a leader is to get
the very best from each member of your
team …

5. What is motivation …

6. Motivation
You can’t motivate people –
you can only provide the circumstances
by which people become motivated
Everybody is motivated –
But not everyone is inspired
Motivation is subjective
Intrinsic motivation is
more powerful than extrinsic
motivation
Money is overestimated as a
motivational force
People are motivated by
the pain/pleasure principle

7. 10 Qualities Employees Want in a Job
1. To work for efficient managers
2. To think for themselves
3. To see the end result of their work
4. To be assigned interesting work
5. To be informed
6. To be listened to
7. To be respected
8. To be recognised for their efforts
9. To be challenged
10. To have opportunities for increased skill
development (Harvard, 2005)

8. If you have
one person
who is just
not
motivated
what do
you do? “Is there anything that
I’m doing or not doing
that can help you be
more engaged in your
work?”

9. The Work People Do
Job Role Non-job Role
Technical skills
& Tasks
Team role
Career role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T.B. (2015) The End of the Job Description: Shifting from a Job-focus to a Performance-focus
Positive mental
attitude &
enthusiasm role

11. What’s it like working for
a theory x manager and a
theory y manager?

14. Guidelines for managing motivation
Clarify the task role Provide frequent, positive feedback
Show people how they can contribute
Make apparent the personal
gains for personal & team productivity
Recognise individual
successes
Encourage personal goal clarification
Match job with
personal motives
Remove supervisory roadblocksRemove organisational roadblocks

15. Your homework
Try to use autonomy, mastery, and
purpose in your leadership decisions &
conversations … and stick to it no matter
what

16. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings