The document introduces 16 individuals who are part of a team for an organization called Resource Exchange International (REI). It provides brief biographies for each team member, describing their relevant work experience, education, roles within REI, and personal backgrounds. The team members have expertise in areas such as executive development, accounting, healthcare administration, consulting, and working with organizations in Vietnam.

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Tom Knighton, Team Co-Leader
Tom Knighton is the Conversant’s Global Practice Lead for Executive Development. For over 30 years Tom has
been a pioneer in helping companies equip leaders to accelerate the implementation of their strategy, drive
change, and develop high-potential talent always with an eye towards achieving measurable business impact.
Tom’s background includes consulting and corporate management in domestic and international markets with
experience in both the manufacturing and service sectors. He has held positions in strategic planning,
marketing, sales, talent development and human resource management. Among Tom’s clients are Bank of
America, Disney, American Express, Citigroup, Lucent Technologies, Experian, Allstate Insurance, BP, Liberty
Global, Franklin Templeton Investments and Telstra. Prior to joining Conversant, Tom was a Partner at Mercer
Leadership Development and Executive Vice President of the Forum Corporation. At Forum, Tom was
instrumental in building their change management practice, leadership development practice and customer
experience management practice. He was lead author for the groundbreaking book, Managing the Customer
Experience. Tom holds a BA in Behavioral Science from Wheaton College in Illinois. His graduate work
includes coursework in Organizational Behavior and Strategy at Northwestern University’s Kellogg School of
Management and Executive Education at Stanford and Harvard Universities.
John Scruton-Wilson, Team Co-Leader
John Scruton-Wilson grew up in England and has lived on five continents working primarily in the petroleum
industry for Amoco and BP. He currently teaches finance, economics and strategy to executives in the oil
industry. After studying agriculture in England, he later pursued Master’s degrees in Agricultural Economics
from Cornell University, Theology from Fuller Theological Seminary, and Business Administration from the
University of Chicago. He has made several trips to Vietnam with REI’s business team teaching at universities
in Hanoi and Ho Chi Minh City. He is married to the Rev. Rita Kay Lochner, Executive Director, Grace and
Peace Chaplaincy, meeting the spiritual needs of senior communities in the Chicago suburbs. They have two
children.
Del Goehner
Del is the founder of Goehner Accountancy which he sold in 2001 after 33 years of ownership. Over those
years he was responsible for the overall effectiveness and success of the firm which continues to provide a full
line of services including audits, accounting, advisory services, tax services and other consulting services. The
firm grew from a staff of three to its present size. He was also an adjunct professor at Azusa Pacific University
where he taught Advanced Accounting and also taught in the MBA program. He is a frequent speaker and has
written many articles on topics such as taxes, accounting and auditing changes, financial planning, retirement
and estate planning, and related subjects. He continues to practice accounting and serves in a consulting
capacity for several organizations and businesses. He has over 50 years of experience. Clients found that one
of his greatest strengths is his analytical skill. He is able to take their tax or financial situations, break them
down into understandable components or concepts, communicate those concepts, and help them develop
workable solutions. Additionally, they appreciate that he is a person of integrity and that their matters have
always been kept in confidence. He is a member of the American Institute of Certified Public Accountants,
California Society of Certified Public Accountants, Washington State Society of Certified Public Accounts,
Christian Management Association, and a past member for 26 years of Rotary International. He has served in
various leadership capacities on numerous Boards.

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James Kang
James has served internationals since 1988 and specializes in Personnel Development and Leadership. Since
2008, REI-Vietnam has been thankful to have his experience as he has been Personnel Consultant with us. In
this capacity, he partners with us in recruiting new REI professionals, especially those of Asian and Asian-
American descent. Our current REI staff member, Ms. Zonia Go, was one such link that James initiated. In
addition to consulting with REI, James works with a number of community-based organizations in the Chicago
area working in areas ranging from Job Creation/Poverty Alleviation to Personal Coaching and Leadership
Development. James was born in Korea and came to the States after second grade, settling first in Charlotte,
North Carolina, and then in Chicago when he was about 14. James and his wife, Janet, have been married 26
years and they have one son.
Gail Flander Jones
Gail is an entrepreneur and consultant to leaders, teams and organizations. She began her business career as
an Organizational Consultant and Project Manager at Pacific Gas & Electric where she developed company-
wide software, systems and training. She honed her business systems, finance and deal-making skills as
VP/CFO of Jones Sand Company until it was sold in 1999. In 2001 she became the Founder/CEO of Neptune
Holdings LLC, an investment management and consulting firm, and in 2004 she co-founded and served as
CEO of Go.edu, a software development company for K-12 schools that was sold in 2008. Since 2010 Gail has
focused on consulting, teaching and facilitating non-profit leadership teams and has served on several boards.
She holds an MBA in Management from Indiana University. Gail and her husband Olin recently moved to the
mountains of Colorado from the San Francisco Bay Area. She has four children and five grandchildren.
Jen Knellinger
Trained originally as a microbiologist then Medical Technologist, Ms Knellinger moved into Healthcare
Administration with Memorial Hospital over her 20-year career. She served as the hospital’s Marketing
Director, then Associate Administrator over Strategic Planning, Marketing and Physician Relations. Following
her career with the hospital, Ms Knellinger formed her own consulting firm (KEI) and moved into Project
Management, working on new and renovated hospital construction and transition projects. She also served as
an administrator for an ambulatory surgery center in the midst of the economic downturn and legislative
changes. Completing her MBA in Project Management, Jen has since enjoyed projects with small
entrepreneurial firms. In her younger years, she married her best friend right after college and found herself
widowed with two small children and a career in her 30’s. Raising two hockey players, she worked full time
and participated actively in her community. With a commitment to healthcare and innovation, Ms Knellinger
served as the Board Chair for Peak Vista Community Health Center, was a member of the Community
Investment Committee of Pikes Peak United Way, CAC of PPACG, and serves as a Deputy Squadron
Commander of Pikes Peak Senior Squadron of Civil Air Patrol. A big supporter of the region’s outdoors, she

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runs, cycles, swims and hikes. Remarrying recently, she has three grown sons and is happily married to a
military veteran and contractor.
Loren T. Lancaster
Loren Lancaster has enjoyed supporting many companies of all sizes and many disciplines by creating and
developing a competitive variety of business strategies and technology products. Loren’s early career
developed around practical expertise in semiconductor product and technology design, development and
manufacturing. Through this phase of his career Loren not only achieved remarkable success in building
innovative world-class products for highly competitive markets, but he also personally advanced into a broader
range of executive functions, including marketing, sales, operations, finance, leadership and mergers and
acquisitions. After accomplishing all of his personal career goals in the semiconductor industry, Loren
transitioned into a multi-legged strategic business career focused on other business owners. Loren’s
motivation then, as it is now, was to help others succeed in business. This career phase has included building
and running an international investment banking practice, providing customer-focused strategic consulting,
contributing within several boards and building and running business community infrastructure supporting
early stage and middle market companies in Colorado Springs. Loren holds two degrees (with honors) in
engineering from the University of Texas-Austin, and 21 patents in the field of electronics. He has successfully
completed 14 strategic transactions and profitably invested in several early stage ventures, and has worked as
management, executive employee, advisor and/or board member for a large number of companies. Outside of
business, Loren volunteers for the US Air Force as a Civil Air Patrol Mission Pilot, dabbles in the gold futures
market and enjoys being close to family and friends while cooking, playing guitar, working out, skiing, cycling,
traveling and watching movies.
Cheryl Meredith
Cheryl is the Chief Ideation Officer for NavWorkplace. She completed her PhD in Business, Organization and
Management with a focus on Emotional Intelligence in Executive Leaders, and she holds a Master’s Degree is
in Counseling. She has extensive executive human resource leadership experience with over 20 years of
leading nationally and internationally in the nonprofit sector. She is certified as both a Global and Senior HR
professional and as an Executive Coach through Corporate Coach U International. Cheryl speaks, teaches and
facilitates across North America and internationally. She is passionate about helping people understand and
optimize their abilities, talents, and capacity to make the greatest contribution possible in their spheres of
influence. Cheryl lives in Colorado and regularly pursues her other passions for cycling, scuba diving, skiing,
literature, travel, friends, & film.
Leslie E. Stocker, Jr.
Les Stocker is the principal of Caddis Consultancy – which he founded in 2014 -- providing management
consulting to non-government organizations (NGO) focused especially on long term sustainability. This
followed his 35-year-career in the leadership of Braille Institute of America. Over those years the
organization grew into the largest NGO of its type in the US, serving nearly 100,000 blind and visually
impaired people across North America with a wide array of services. Les is also a past President of the
National Council of Private Agencies for the Blind and Visually Impaired (known today as VisionServe Alliance),
an association of more than 100 similar organizations in America. His educational background includes a

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master’s degree (MA) in communications and a master’s degree of business administration (MBA). He serves
on three different NGO Boards of Trustees and lives in Altadena, California where he and his wife, Pamela
raised their three daughters.
Brian & Ginny Teel (Director, REI-Vietnam and Team Facilitators)
The opportunity to partner with, invest in, and learn from Vietnamese leaders who relentlessly pursue their
nation’s welfare stirs Brian’s heart as he had pursued his responsibilities as REI-VN’s Director since 2004.
Understanding that this is a significant moment in Vietnam history compels Brian to give oversight to and
secure the resources needed for REI-VN’s five sector programs in Vietnam. He also helps facilitate the
Business Education Program, serves on the Resource Exchange International Board of Directors as well as the
leadership team for the President of REI-INC. Ginny is a licensed counselor in Colorado, serves as the newly
appointed Coordinator of Staff Services for REI-VN and serves with Brian on the REI-VN leadership team. She
also has expertise in Life Management Skills.
Randy and Jill Vernon (Team Facilitators)
Randy and Jill Vernon have served as leadership and educational consultants in several different countries
since their marriage in 1985, including the United States, France, Cameroon, Republic of Congo and Gabon.
They have had the pleasure of participating with several REI-Vietnam Business Educators programs, where
they function as facilitators for the American business team and the host country team. Randy holds a
bachelor’s degree from the University of Colorado and Jill earned her undergraduate degree from the
University of Maine, Orono and her graduate degree from Colorado State University. They have four adult
children, currently located in China, Colorado, and California.
Tran Phuong Lien (REI Hanoi Office)
Since 1994, Lien has truly been ‘the face of REI’ in Vietnam. She serves as REI-VN’s Representative for
Vietnamese Relations in Hanoi and heads REI-VN’s officially recognized office there. Lien plays a critical role in
linking and matching REI’s program contribution with local Vietnamese priorities. On REI’s first survey trip, Lien
served as the official translator for the team and was so effective that REI’s first Director Doug Sparks hired
her. Trained as an educator, Lien brings her passion for learning to her work, always looking to align REI-VN
presenters in settings that best utilize their gifts and skills. Along with five REI-VN surgeons, Lien was highly
honored in 2007 when the Ministry of Health presented her with the National Hero’s Award. Lien lives in Hanoi
with her husband, Dr. Long, who is a PhD chemical engineering professor. They have two grown sons, Giang
and Minh. Giang and his wife, Hong Nhung, gave Lien and Long their first granddaughter, Minh Anh.
Nguyen Thi Nga (REI Hanoi Office)
Miss Nga is the Administrative Assistant to REI-VN’s Vietnamese Representative, Mrs. Lien. She attended
Hanoi School of Public Health under the Ministry of Health. She graduated with a degree in public health in the
fall of 2011. While she was a student, she participated in health communication programs and volunteer
activities which took place in the mountainous provinces north of Vietnam. Nga became a member of the REI-
Vietnam family in December of 2012. The more she understands about the mission and purpose of REI-
Vietnam, the more passionately she strives to increase her knowledge and skills so that she too can contribute
to building people to build her nation. Nga is a quick study and has become a very valuable asset to Mrs. Lien.