1. Elrisca Grobbelaar
079 883 9773
1
CURRICULUM VITAE
OF
ELRISCA GROBBELAAR
079 883 9773 elrisca.grobbelaar@gmail.com
DIPLOMA: PROJECT MANAGEMENT
Institution: Varsity College, Pretoria
Qualification: Diploma: Project Management
Year: 2015 (Passed with Distinction)
Module: Introduction to Project Management
Topics Covered: - Introduction to Project Management - Introduction to Project Lifecycle
- Project Methodology Selection & Application - Working with Project Management Process
- Overview of the Project Management Body of
Knowledge (PMBOK)
- Introduction to Project Management Software
Module: Project Feasibility, Definition, Execution & Closeout
Topics Covered: - Overview of Project Phases - Project Feasibility Study
- Project Definition - Project Execution
- Project Commissioning & Handover
Module: Work Breakdown Strategy
Topics Covered: - Overview of Project Activities - Working with Gantt Charts
- Project Time Management - Working Project Critical Path Concepts
- Work Breakdown Structure Design & Implementation
Module: Project Risk, Quality & Control
Topics Covered: - Project Risk Management Plan - Project Risk Management Implementation
- Project Quality Management - Introduction to Project Control Techniques
Module: Project Financial Control
Topics Covered: - Project Cost Management - Introduction to Project Cash Flow
- Project Earned Value Calculation & Analysis
Module: Management Techniques
Topics Covered: - Project Procurement Management - Project Resource Management
- Project Communication Management
Module: Project Leadership, Team & Stakeholders
Topics Covered: - Project Stakeholders Management - Project Leadership
- Project Teams Identification & Management - Project Organisational Structure Formation
Module: Project Management Integration & Project Plan Proposal
Topics Covered: - Project Plan Preparation & Development - Project Scope Management
- Overview of Project Integration - Project Management Integration
- Overview of the Project Proposal - Project Selection
- Project Proposal Document - Documenting a Project
DIPLOMA: EVENT MANAGEMENT
Institution: Varsity College, Pretoria
Qualification: Diploma: Event Management
Year: 2013 (Passed with Distinction)
Module: Introduction to Event Management
Development of the event management industry & the event management process.
Module: Event Research
Importance of event feasibility, client meetings & venue options.
Module: Event Design
Understanding brainstorming rules & procedures, including the event environment & experience.
Module: Event Planning
Apply an event programming schedule & acknowledge the importance of timelines, themes & catering.
Module: Event Administration & Co-ordination
Understand the role of the Professional Conference Organiser (PCO), explain budgets & compile event contracts.
Module: Event Feedback & Evaluation
Work through the stages of evaluating the success of an event, including feedback & reporting structures.

2. Elrisca Grobbelaar
079 883 9773
2
DIPLOMA: BUSINESS MANAGEMENT & ADMINISTRATION
Institution: Varsity College
Qualification: Diploma: Business Management & Administration
Year: 2011 (Completed)
Module: Administration & Communication (Passed with Distinction)
Topics Covered: - Verbal, Non-Verbal & Written Communication Skills - Interpersonal Relationships & Social Interaction
- Removing Barriers to Communications - Ways of Improving Communication
- Organisational Structure & Office Management - Office Administration
- Financial Records & Auxiliary Services - The Electronic Office Environment
- Supervision & Motivation
Module: Finance for Non-Financial Managers (Passed)
Topics Covered: - Financial Goal of an Organisation - Financial Management & Financial Accounting
- Financial Institutions & Markets - Role & Responsibilities of Financial Managers
- Analysis & Interpretation of Financial Statements - Understanding Costs & Break-Even Analysis
- Preparing Budgets - Time Value of Money
- Capital Budgeting & Capital Budgeting Techniques - Cost of Capital & Financing Decisions
- Working Capital Management
Module: Principles of Human Resource Management (Academic Credit)
Module: Sales & Marketing (Passed)
Topics Covered: - The Importance of the Marketing Mix - Sales Planning Made Easy
- Product, Price, Place, Promotion, & More - Demand Estimation & Forecasting
- Marketing Research Process - Business-to-Business Marketing
- Branding - After the Sale (Building Long-Term Partnerships)
- Targeting, Positioning & Segmentation
(How to Focus Marketing Efforts)
- Sales Process (Prospecting, Approach, Need
Assessment, Strengthening the Presentation)
DIPLOMA: HUMAN RESOURCE MANAGEMENT & TRAINING
Institution: Varsity College
Qualification: Diploma: Human Resource Management & Training
Year: 2009 (Completed)
Module: Personnel Management (Passed)
Topics Covered: - Key Challenges for Human Resource Management
in South Africa Today
- Human Resource Planning (Job Analysis & Job
Competencies)
- Why People Work (Theories of Motivation) - Provisioning (Recruitment, Selection & Induction)
- Performance Management - Compensation & Benefits
- Analysing & Reducing Employee Stress - Managing Diversity
- Health & Safety - The Future of Human Resource Management
Module: Training & Development (Passed)
Topics Covered: - Adult Learning & Diversity Training - Training Needs Analysis
- Designing, Developing & Delivering Training - How to Write Your Own Training Program
- Skill Development Act / SAQA / SA Training &
Development Policy
Module: Industrial Relations (Passed)
Topics Covered: - The Constitution & Labour Laws - The Employment Equity Act
- Collective Bargaining - The Labour Relations Act
- Unfair Labour Practices - Workplace Forums
- Strikes & Lockouts - Overview of Social Change in South Africa
- Broad-Based Black Economic Empowerment
(BBBEE)
- Dispute Resolution Procedures (CCMA & Labour
Court)
SECONDARY EDUCATION
School: Hoërskool Garsfontein
Highest Grade: Matric (Grade 12)
Year: 2005
Grade 12 Subjects: Afrikaans; English; Tourism; Art; Home Economics; & Computer Typing (A)

3. Elrisca Grobbelaar
079 883 9773
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ADDITIONAL COURSES
2016: ISS (Innovative Shared Services): Fire Fighting Level 1
2015: EDI Africa (Executive Directors Institute in Africa): Executive PAs & Administrators Master Class Programme
2014: Integrity Computer Training (Innovative Training Solutions): Excel Intermediate 2010
2014: Integrity Computer Training (Innovative Training Solutions): Excel Advanced 2010
2011: ADvTECH Resourcing (In-House): Inter/Intrapersonal Frontline Customer Service Skills
2008: Safety First Training: Fire Marshall Training
2007: Safety First Training: First Aid - Level 1
COMPUTER LITERACY
EMPLOYMENT SUMMARY
Company Position Held Dates Employed
Personal Assistant to Managing Director
& Various Admin Positions
January 2007 to Current
John B. Belgrove Group of Companies,
East London
Personal Assistant / Receptionist October 2009 to October 2009
Division: ADvTECH RESOURCING (PTY) LTD
Brand: NETWORK RECRUITMENT
Position: PERSONAL ASSISTANT TO MANAGING DIRECTOR (10 BRANCHES)
Dates Employed: MARCH 2014 TO CURRENT
Administration / Office Support:
 Devising & maintaining office systems
 Electronic filing & hard copy filing
 Dealing systematically with incoming correspondence
 Necessary preparation for meetings (notice of meeting, agenda, resources or supplementary material) & periodic scheduling
of meetings with key people
 Technical support (trouble-shoot technical problems)
 MD incentives for managers (communication & administration)
 Diary Management - making of appointments (telephonically & electronically)
 Travel plans & accommodation
 Designing PowerPoint presentations for meetings
 Run personal errands for the MD
 Purchasing birthday gifts & gestures
 PR (Public Relations) / Media Liaison
 Dealing with petty cash (R 3 000.00) & expenses
APS (ADvTALENT People Solution):
 Educos Vision™ is a Human Resources (HR) System that enables the following:
o Cross functional integration of HR systems;
o Segregation of duties to mitigate risk;
o Optimization through economies of scale;
o Improve efficiencies through standardization;
o HR to play their role as strategic business partners.
 APS Advocate (Super User)
 Capture, approve & manage various leave requests
Project Management & Reporting:
 Providing the necessary reports on request
 MANCO, Production & various Activity Reports
 Headcount Report

4. Elrisca Grobbelaar
079 883 9773
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 Timeous typing / working with MD annual incentive letters, KPA reviews & career discussions
 Placement Partner Super User duties (Placement Partner is a software system designed for recruitment companies to
manage & store data relevant to every step of the recruitment process)
 Event arrangement for MD including invitations, liaison, venue & gifting (including Network Day & NAC Events)
 Responsible for Parking Cards
 Assist MD with HR process (forms & documentations)
Supervisory Task:
 Managing 3 & Supervise 4 admin staff
 Objective settings / KPA’s
 Leave / Sick leave requests
 Questions about duties
 General support (including meetings)
ADvTECH GROUP
Division: ADvTECH RESOURCING (PTY) LTD
Brand: TECH-PRO PERSONNEL & INKOKHELI
Position: PERSONAL ASSISTANT TO MANAGING DIRECTOR (2 BRANDS)
Dates Employed: NOVEMBER 2013 TO FEBRUARY 2014
Administration / Office Support:
 Devising & maintaining office systems
 Electronic filing & hard copy filing
 Dealing systematically with incoming correspondence
 Necessary preparation for meetings (notice of meeting, agenda, resources or supplementary material), minute taking periodic
scheduling of meetings with key people
 Technical support
 MD incentives for managers (communication & administration)
 Diary Management - making of appointments (telephonically & electronically)
 Travel plans & accommodation
 Personal errands
 Birthdays & gestures / gifts
 PowerPoint presentations for meetings
Project Management & Reporting:
 Providing the necessary reports on request
 MANCO, Production & various Activity Reports
 Timeous typing / working with MD annual incentive letters, KPA reviews & career discussions
 Placement Partner Super User duties
 Event arrangement for MD including invitations, liaison, venue & gifting
 Assist MD with HR process (forms & documentations)
Supervisory Task:
 Supervise 4 (four) admin staff including switchboard & branch secretaries
ADvTECH GROUP
Division: ADvTECH RESOURCING (PTY) LTD
Brand: NETWORK RECRUITMENT
Position: ADMIN & QUALITY CONTROL COORDINATOR
Dates Employed: FEBRUARY 2010 TO OCTOBER 2013
Responsibilities:
 Audit & quality checks on various documents & emails for 10 branches
 Continuous improvement of branch administrative procedures / documents
 Continuous monitoring / auditing & feedback regarding relevant templates / processes
 Assisting with the implementation of new process / procedures / documentation
 Examine, evaluate & ensure certain levels of quality in the service the company provides
 Identify services that do not meet the company’s specified standards of quality & rectify the issues
 Involved in the process of discovering the cause of quality issues & fixing it
 Training administration staff

5. Elrisca Grobbelaar
079 883 9773
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ADvTECH GROUP
Division: ADvTECH RESOURCING (PTY) LTD
Brand: NETWORK FINANCE
Position: PERSONAL ASSISTANT TO GENERAL MANAGER (5 BRANCHES)
Dates Employed: FEBRUARY 2010 TO JUNE 2010
Administration:
 Reading, monitoring & responding to the manager’s email
 Liaising with staff & clients
 Booking meetings
 Taking & typing minutes
 Planning, organising & managing management meeting
 Attending meetings as the manager's representative
 Conducting research on the internet
 Writing reports, executive summaries & newsletters
 Preparing presentations & typing documents
 Preparing papers (reports) for meetings
 Managing & reviewing filing & office systems
 Ordering stationery & office equipment
 Managing (Supervising) 3 (three) administration staff
 Running work-related & personal errands for the manager
ADvTECH GROUP
Division: ADvTECH RESOURCING (PTY) LTD
Brand: NETWORK FINANCE CENTURION
Position: RECEPTIONIST
Dates Employed: JANUARY 2010 TO JANUARY 2010
Administration:
 Full administration function
 Loading & reloading ads for consultants on 2 websites
 Courier & post sending & receiving administration daily
 Continuous improvement of branch administrative procedures
Typing of Documents:
 Capturing CV’s (Placement Partner Program - In-House)
Reception:
 Scheduling & managing of interview room operations
 DISCUS profile scoring
 Maintaining high level of professional conduct
 Managing candidate arrival & interview procedures
Effective Telephone Communication:
 Competent & professional handling of switchboard
 Screening of messages
General Accepted Conduct:
 Handling difficult situations with extreme professionalism
 Creating a positive atmosphere in the branch through positive & energetic conduct
 Company values demonstrated
 Open & trusted relations with colleagues
 Service-orientated attitude

6. Elrisca Grobbelaar
079 883 9773
6
JOHN B. BELGROVE GROUP OF COMPANIES
Location: EAST LONDON
Position: PERSONAL ASSISTANT / RECEPTIONIST
Dates Employed: OCTOBER 2009 TO OCTOBER 2009
Daily Tasks:
 Fetch & distribute post to separate trays
 Typing documents & emails
 Driving (children)
 Running errands
 Assist Accounts Office as & when requested
 Record working hours & calculate wages & food money for casual staff
Audit Preparation:
 Prepare auditors file for rental contracts
Responsibilities:
 Full administration function
 Organise properties files
 Attend to Belgrove children’s needs as & when necessary
 Buying office groceries
 Recording all conversations with third parties-date, person you spoke to & main points discussed
 Get to know MAN 3000 Telephone System, & make it operational
 Assist Mr. Belgrove with whatever he needs to be done
 Perform all reasonable instructions timeously & efficiently
 Be prepared to work overtime when requested, particularly with mid- & year-end financial audits
 General administrative duties including filing, faxing etc.
ADvTECH GROUP
Division: ADvTECH RESOURCING (PTY) LTD
Brand: NETWORK FINANCE MENLYN
Position: BRANCH SECRETARY
Dates Employed: JANUARY 2007 TO AUGUST 2009
Management:
 Training & supervising administration staff
Administration:
 Full administration function
 Creating / updating / summarizing / analysing various spreadsheets / data / information (e.g. sales books, target books,
placement cards, fee agreements)
 Getting new starts in branch operational - administration & technical, general administration (birthdays, new starts stationary,
telephone numbers)
 Managing office equipment, stationary & furniture auditing & orders
 Branch statistical input (bar report, Teleware, reports for payroll, fallaways, placement cards)
 Dealing with confidential management & production documentation
 Monitoring & consolidating of, attendance registers & MIE forms
 Loading & reloading ads for consultants on 5 websites
 Courier & post sending & receiving administration daily
 Continuous improvement of branch administrative procedures
Typing of Documents:
 Preparing & sending CV’s & reference checks out to clients via emails
 Fee negotiation letters
 Capturing CV’s (Placement Partner Program - In-House)
Reception:
 Scheduling & managing of interview room operations
 DISCUS profile scoring
 Maintaining high level of professional conduct
 Managing candidate arrival & interview procedures
 Conduct interview for appointments for sub-ordinates

7. Elrisca Grobbelaar
079 883 9773
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Effective Telephone Communication:
 Competent & professional handling of switchboard
 Switchboard relieving & screening of messages
Customer Care / Service:
 Placement cards & all procedures thereof
 Production figures for Finance Menlyn (Microsoft Excel)
HESIO REPRESENTATIVE
HESIO (Human Resources, HIV / Aids, Employment Equity, Skills Development, Investors in People, Occupational Health &
Safety) committee oversees programs dealing with issues such as retirement, HIV / Aids, health & wellness, employment equity,
skills development, Investors in People & occupational health & safety.
STUDENT LIFE EMPLOYMENT SUMMARY
Company Position Held Dates Employed
Puma, Atterbury Sales Consultant September 2006 to January 2007
NWJ Jewellers, Atterbury Sales Consultant September 2005 to August 2006
Baobab, Menlyn Shopping Centre Waitress January 2006 to March 2006
Mugg & Bean, Glen Village Waitress / Maitre d March 2005 to September 2005
Square Time Café, Boardwalk Waitress February 2004 to December 2004
Fruit & Veg City, Atterbury Cashier / Packer March 2003 to December 2004
CJ’s Supermarket Cashier December 2000 to December 2002
PERSONAL CREDENTIALS
Full Name & Surname: Elrisca Grobbelaar
Nationality: South Africa
ID Number: 8703300017085
Home Language: Afrikaans (Speak, Read & Write)
Second Language: English (Speak, Read & Write)
Availability: 30 Days
Marital Status: Married
Drivers Licence: Code 08
Contact Details: 079 883 9773
Email Address: elrisca.grobbelaar@gmail.com