Deloittecaseinterview

Strategy/Organizational Performance Human Capital Deloitte Consulting LLP CONFIDENTIAL AND PROPRIETARY Consulting Workshop: Case Study Interviews September 16, 2005

Introductions & Objectives Aaron Gutnick

Separated at Birth? Broad Dean Robert Duncan Deloitte CEO Jim Quigley

Agenda 5:45 – 6:30 Aaron Closing Discussion 4:45 – 5:45 All Group Presentations 4:00 – 4:45 All Case Study Workshop Break More on Case Study Interviews Interviewing Tips Overview of Consulting Introductions & Objectives 3:45 – 4:00 3:15 – 3:45 2:45 – 3:15 2:15 - 2:45 2:00 - 2:15 Reed Franco Eric Aaron

Overview of Consulting Eric Trappen

Management Consulting ,[object Object],‘ an independent and qualified person with experience in management and/or other specialized fields, who possesses the ability to provide a wider expertise than is available within a single organization.’ The Institute of Management Consultants defines management consultancy as: And the role of a management consultant as:

Consulting Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Consulting is essentially entrepreneurial in nature and project-based. A consultant often works with various levels of management, as well as with employees at all levels. Work activities for management consultants on team projects vary, but some common activities are:

Marketplace Overview ,[object Object],Broad services Breadth Narrow services Products/Solutions-led (highly-repeatable solutions) Consulting-led (tailored professional services) Offering Technology Firms EDS CSC HP Enterprise software vendors Bain McKinsey BCG Strategy Firms Booz-Allen Accenture CGE&Y BearingPoint IBM/PwC Transaction-based relationships Value-based relationships Business Performance Consultants Private Public

Firm Overview ,[object Object],Outsourcing Technology Enterprise Applications Strategy and Operations Human Capital

Firm Overview – Strategy & Operations ,[object Object],Strategy & Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Firm Overview – Human Capital ,[object Object],Human Capital ,[object Object],[object Object],[object Object],[object Object],[object Object]

Firm Overview – Enterprise Applications ,[object Object],Enterprise Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]

Firm Overview – Technology Integration ,[object Object],Technology Integration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Firm Overview - Outsourcing ,[object Object],Outsourcing ,[object Object],[object Object]

Firm Overview – Corporate Finance DTCF combines the industry & financial service expertise of a bulge bracket I-bank with the high quality deal teams expected from a boutique firm. ,[object Object],[object Object],[object Object],[object Object]

About Each of Us ,[object Object],[object Object],[object Object],[object Object]

Interviewing Tips Franco Girimonte

Segment Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],The following topics will be covered during this segment of the workshop:

Interview Factors Any number of factors influence the interview process and strategy. ,[object Object],[object Object],[object Object],[object Object],Type ,[object Object],[object Object],[object Object],[object Object],Interviewer ,[object Object],[object Object],[object Object],[object Object],[object Object],Recruiting Organization ,[object Object],[object Object],Job Type Consideration Common Factors

Interview Factors The level and type of preparation is different throughout the interview process. Screening Decision-making On Campus Recruiter Phone Screener Team Member Department Manager Office Leader Department Leader ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Skill Fit Team Fit

Resume-Based Interviewing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],To do well at your initial interview you will need to convince the interviewer you are technically qualified to do the job.

Behavior Interviewing ,[object Object],[object Object],[object Object],[object Object],What is Behavior Interviewing?

Behavior Interviewing ,[object Object],[object Object],[object Object],Many students…

Why Do Companies Use Behavioral Interviews? ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],Comparison of Questions Behavioral Style: “How did you go about deciding on your class project recommendation? How did you evaluate the alternatives?” Behavioral Style: “Give me an example of then you had to deal with adversity. How did you resolve it?”

How Can You Prepare for Behavioral Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Definition of a Case Study Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The case study interview provides the opportunity to employ structured thinking to reach logical and intelligent conclusions.

Assessed Skill Sets ,[object Object],[object Object],The purpose of the Case Study Interview is to assess diagnostic, analytical, and communication skills. Diagnostic Skills ,[object Object],[object Object],[object Object],[object Object],Analytical Skills ,[object Object],[object Object],[object Object],Communication Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],Intangibles

Styles Of Case Interviews... The style of case will drive diagnosis, analysis, and resolution to the case. ,[object Object],Investment ,[object Object],Market Expansion ,[object Object],[object Object],Industry Analysis ,[object Object],Brain Teaser ,[object Object],Profitability and Pricing Description Case Style

Types of Case Study Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],While interviewers have a variety of case styles to choose from, most cases may be grouped into one of three types.

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Case Study Interviewing Steps to take to increase chances of success.

Other Words of Wisdom ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Factors that can cost you the interview / job.

More on Case Study Interviews Reed Bingaman

Case Study Interviewing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What are companies looking for in the case interview?

Overall Case Study Methodology Understand the issue; ask clarifying questions as needed Cracking the case study requires a logical and methodic approach. Step 1 Identify and test the underlying assumptions Step 2 State your null hypothesis Step 3 Select an appropriate analytical framework Step 4 Use the selected framework to identify key business issues Step 5 Summarize key issues and findings Step 6 Outline your final recommendation and the expected final results or impact Step 7

Choosing a Framework ,[object Object],[object Object],[object Object],[object Object],Selection of an appropriate framework can provide a valuable tool with which to structure the approach to the case. Strategy Porter’s 5 Forces, SWOT Analysis (Strengths, Weakness, Opportunities, Threats) Marketing 4 P’s (Price, Product, Place, Promotion) 3 C’s (Company, Competitors, Customers) Organizational 7-S (Strategy, Structure, Systems, Style, Staff, Skills, Shared Values) Profitability Profit = Revenue – Cost Revenue = Price x Quantity Cost = Fixed Costs + Variable Costs

Types of Case Study Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Each type of case may not fit neatly into a framework, but structure is always relevant.

The Calculation Case ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The calculation case is designed to demonstrate logical thought processes and comfort working with numbers.

The Problem Case ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The problem case is the most complex as it requires diagnosis, analysis and development of a recommended course of action.

The Probing Case ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The probing case requires the candidate to work collaboratively with the interviewer to develop the case and it’s resolution

Practical Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],There are some general concepts that can help with all types of case interviews.

Common Mistakes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],There are some common mistakes that candidates in a case study interview should seek to avoid.

Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Practice makes perfect” and “there’s no time like the present”.

Closing Discussion Aaron Gutnick

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