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Managing Resistance to Change
The Change……!!!!
CHANGE
STRATEGY
TECHNOLOGY
PEOPLE
PROCESS
Why Do People Resistance To Change???
• Fear of the unknown.
• Lack of good information.
• Fear for loss of security.
• No reason to change.
• Fear for loss of power.
• Lack of resources.
Factors Effecting Change
• Advocates of Change
• Degree of Change
• Time Frame
• Impact on Culture
• Evaluation of Change
Overcoming Resistance To Change
Education & Communication
• Advantage:
– Creates willingness to
help with the change
• Disadvantage:
– can be time
consuming.
Support
• Advantage:
– Directly satisfies
specific resource or
adjustment needs.
• Disadvantage:
– can be time
consuming; can be
expensive
Negotiation
• Advantage:
– Helps avoid major
resistance.
• Disadvantage:
– Can be expensive; can
cause others to seek
similar deals.
Manipulation
• Advantage:
– Quick and inexpensive
• Disadvantage:
– Can create future
problems if people sense
manipulation.
Resistance to change

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Resistance to change