4. QUALITY ISSUES MORE
ACTIVATED
PATIENT
LESS
ACTIVATED
PATIENT
Readmitted to the hospital with in 30
days of discharge 12.8% 28%
Experiences a medical error
19.2% 35.8%
Have poor care coordination among
health care providers 12.6% 41.8%
Suffer a health consequence because of
poor communication among providers 13.2% 48.6%
Lose confidence in the system
15.1% 59.8%
Source: Adapted from AARP & You “Beyond 50” Patient Survey; Gallup Research, IMI Healthcare
PATIENT ENGAGEMENT
IMPROVES OUTCOMES
7. MOST UBIQUITOUS, AND RAPIDLY
GROWING MOBILE CONSUMER PLATFORM
9,000,000
OVER
Total Downloads
50 uses per year
MILLIO
N+BILLIONSOf Page Views
8. 8
Health Data Initiative – 2010 to 2012
STRICTLY CONFIDENTIAL
2010
National Physician Data
base
NPPE
800,000
physicians
100 million
searches
2010
Community Health
Centers
HRSA
7,200
clinics
250,000+
searches
2011
Mental Health/Substance
Abuse
SAMHSA
2,227
clinics
200,000+
searches
9. 9STRICTLY CONFIDENTIAL
Health Datapalooza IV, Multi-symptom Processor
NAMCS/NHAMCS
55 million symptom
views on hundreds
of iTriage symptoms
80 million disease
views of thousands
of iTriage conditions
iTriage
proprietary
analytics
Bayesian
statistics
We became entrepreneurs focused on this area after 20+ years in the ER watching a broken system
By creating transparency, we can achieve empowerment, by creating empowerment, we can affect behavior, by affecting behavior, we can provide better outcomes, by providing better outcomes, we create the feedback loop that drives reinforces the entire loop. Net result is a better educated consumer, in a better marketplace
AARP study, themore activated a patient, the less likely they were toexperience a negative health outcome such as readmittance to the hospital or a medical error.Patient engagement consistently predicts hospital performance on an array of crucial business outcomes, including EBITA per adjusted admission and net revenue per adjusted admission.Chronically ill patients who have email relationships with their doctors correlate with:Higher trustBetter HEDIS outcomes
Pathways concept a lot of work flows that patients try to navigate, and are very complex in healthcare, start with clinical information, and end in highly fragmented healthcare delivery systemiTriage created a simple system that started with a symptom, and ended wherever the patient needed to go, and allowed you to jump in at any point, but made it simple, trusted, and