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BPM - Insights, Practices and Emerging Themes; Adelaide 2010

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BPMlink Adelaide - 14th December 2010 Main Presentation by Imre Hegedus

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[object Object],Business Process Management Insights – Practices – Emerging Themes ADELAIDE 14 th December 2010
BPM – Insights and Practices for Sustained Transformation
BPM Link www.bpmlink.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Process Management Insights, Practices and Emerging Themes BPM link Forum | MELBOURNE Thursday 16 th December 2010
FROM NETWORKING, CONSULTING AND PRACTICING BPM ,[object Object],BPM – Insights and Practices for Sustained Transformation
Sustaining Process-driven Transformation through Business Process Management (BPM) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation “ BPM is about managing and improving business performance through systemically and systematically focusing on the business processes that deliver value.” ,[object Object]
Process focus enabled by a Philosophy ,[object Object],Mr. Cho Vice Chairman of Toyota BPM – Insights and Practices for Sustained Transformation
What is a quality outcome? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation
The Enterprise as a “Dynamic System” Culture Results Suppliers Customers Enterprise System Strategy Structures Process Technology People Values Suppliers Customers Supplier Partnership Customer Relationship Value Realisation Value Realisation BPM – Insights and Practices for Sustained Transformation
Processes in context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation
What are the key drivers for BPM in your Enterprise? ,[object Object],BPM – Insights and Practices for Sustained Transformation
Process Improvement and Process Management ,[object Object],Harnessing the Potential of BPM “ If there is a maturity gap between an enterprise’s ability to improve processes and it’s ability to manage them, then the sustainability of any of the improvements made comes into question.” Source: BPM Practice in Australian Organisations BPM – Insights and Practices for Sustained Transformation
Where does your BPM CoE reside? ,[object Object],BPM – Insights and Practices for Sustained Transformation
BPM Governance: Accountability Insights and experiences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation
Rate the BPM Maturity of your Enterprise ,[object Object],BPM – Insights and Practices for Sustained Transformation Initial Repeatable Defined Managed Optimised
Sustained Process Performance is dependent on the capability of the business to manage its processes Focus on the relative positions of Process and BPM Maturity to bridge the BPM Capability Gap Source: Imre Hegedus Consulting BPM – Insights and Practices for Sustained Transformation BPM Capability Gap
THEMES AND CHALLENGES FOR IMPROVING (BPM) PERFORMANCE ,[object Object],BPM – Insights and Practices for Sustained Transformation
Emerging (and re-emerging) Themes in BPM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPM – Insights and Practices for Sustained Transformation
BPM Perspectives: from Philosophy to Culture Source: BPM – Insights and Practices for Sustained Transformation BPM – Insights and Practices for Sustained Transformation

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BPM - Insights, Practices and Emerging Themes; Adelaide 2010

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  • 2. BPM – Insights and Practices for Sustained Transformation
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  • 4. Business Process Management Insights, Practices and Emerging Themes BPM link Forum | MELBOURNE Thursday 16 th December 2010
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  • 9. The Enterprise as a “Dynamic System” Culture Results Suppliers Customers Enterprise System Strategy Structures Process Technology People Values Suppliers Customers Supplier Partnership Customer Relationship Value Realisation Value Realisation BPM – Insights and Practices for Sustained Transformation
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  • 16. Sustained Process Performance is dependent on the capability of the business to manage its processes Focus on the relative positions of Process and BPM Maturity to bridge the BPM Capability Gap Source: Imre Hegedus Consulting BPM – Insights and Practices for Sustained Transformation BPM Capability Gap
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  • 19. BPM Perspectives: from Philosophy to Culture Source: BPM – Insights and Practices for Sustained Transformation BPM – Insights and Practices for Sustained Transformation