1. we know
they know
Gemeente Goes hosts SAP applications for
six municipalities on IBM i
Gemeente Goes is the local council for
Overview the city and municipality of Goes in the
south-western Netherlands.
 The Challenge  The Benefits Traditionally an agricultural area, Goes
Gemeente Goes and five other Consolidating to a single Power 550 has grown rapidly since 1970 and is
Dutch municipalities (‘gemeentes’) Express server reduces hardware, now the fourth largest economic
were running CiVision Belastingen maintenance and support costs by center in Zeeland. The municipality
& Kadaster Suite, a qualified approximately 40 percent. IBM i has more than 36,000 inhabitants, and
SAP Business All‑in‑One partner subsystems provide a highly secure the gemeente employs 420 people.
solution from PinkRoccade Local and reliable environment even for a
Government, on a variety of IBM mixed workload of multiple legacy Like many gemeentes in the
and HP platforms on separate and SAP applications. IBM Netherlands, Goes was using CiVision
servers at their own data centers. POWER6 processors deliver Belastingen & Kadaster Suite, a
Hardware costs were relatively high, excellent performance for the qualified SAP Business All-in-One
and obtaining local support was combined overall workload. partner solution from PinkRoccade
difficult and expensive. Local Government, to manage its
 Key Solution Components financial processes – including the
 The Solution Industry Government specialized tax calculations that are
Working with PinkRoccade Local Applications: CiVision Belastingen required by Dutch law.
Government, the six municipalities & Kadaster Suite, a qualified
consolidated their SAP Business SAP® Business All‑in‑One partner “The SAP Business All-in-One solution
All‑in‑One environments into solution from PinkRoccade Local from PinkRoccade Local Government
separate IBM i subsystems within Government, SAP Business All‑ is vital for our financial processes –
a single logical partition on an IBM in‑One for Public Sector, SAP giving us an end-to-end way to
Power 550 Express server running NetWeaver® 7.0 manage crucial processes such as
at the Gemeente Goes data center. ®
Hardware: IBM Power™ 550 municipal taxation,” says Patrick
The subsystems also run a number Express with IBM POWER6™ Schouw, Head of the IT Department at
of legacy applications in mixed processors Gemeente Goes.
workload mode. Software: IBM i, IBM DB2® for i
Services: IBM Business Partner Gemeente Goes was also running a
PinkRoccade Local Government number of legacy applications on the
IBM i platform, to support

2. “The beauty of the administrative functions such as gemeentes began to investigate ways
subsystem approach is citizen registration and other public to work together to find a solution.
services. With limited IT resources,
that you can run
managing and supporting the server Consolidating to a single server
completely separate hardware and applications was “Our SAP environments are all
systems within a single difficult. relatively small – we don’t have more
logical partition and a than 100 concurrent users between
single instance of the Making the most of limited resources us,” explains Wilko Fokke, staff
“The IBM i platform is well known for its member at Gemeente Noord-
IBM i operating system.
stability, so it was a good choice from Beveland. “We realized that by
This can significantly the point of view of maintaining our IT leveraging the latest generation of IBM
reduce software environment – but even so, we had to POWER6 processors, we would be
licensing costs.” either employ one person full-time to able to consolidate all six
manage the infrastructure, or environments to one physical server –
Michaël Leushuis outsource the work to an external saving hardware costs and
Manager System Technology
provider,” comments Patrick Schouw. centralizing server management in a
PinkRoccade Local Government
“Moreover, replacing the hardware single location.”
every three or four years was a
significant cost.” Goes is the largest of the six
municipalities, and also the most
Gemeente Goes and several other central; as a result, it was chosen to
gemeentes in the nearby area – host the new IBM Power 550 Express
Kapelle, Noord-Beveland, server, which contains four IBM
Reimerswaal, Tholen and Borsele – POWER6 cores of which two are
realized that they were all facing the currently active, 80GB of memory and
same issue: their SAP and legacy 3TB of disk storage. The other
environments were running on a gemeentes laid new fiber optic links
variety of platforms, including IBM i, between their main sites and the
HP-UX and Linux, with DB2, Oracle or Gemeente Goes data center, enabling
MaxDB databases, and they wanted to users to access the SAP applications
move to a more cost-effective from a distance of many kilometers.
infrastructure. With the help of
PinkRoccade Local Government, an IBM i and subsystems
IBM Business Partner, these six PinkRoccade Local Government
helped to architect and configure the
new solution, exploiting the IBM i
subsystem feature that allows multiple
runtime environments within an IBM i
LPAR. A single logical partition runs
the IBM i operating system and its
integrated DB2 database to support
the SAP applications. The IBM i
partition is divided into seven
subsystems – one production
environment for each of the
gemeentes, and a single test
environment shared by all six.
“The beauty of the subsystem
approach is that you can run
completely separate systems within a
single logical partition and a single

3. instance of the IBM i operating minimize system management tasks, “The IBM i shared
system,” explains Michaël Leushuis, and it tends to improve back up infrastructure model
Manager System Technology, at reliability and ease. The complete
reduces the need to run,
PinkRoccade Local Government. portfolio, which includes internet-
“This can significantly reduce software based applications, is up and running
maintain and replace
licensing costs.” 24 hours a day, seven days a week. numerous expensive
physical servers, and we
He adds, “Even better, you can run the In the case of Gemeente Goes, no longer have to
subsystems in mixed workload mode – ExtraVar configured the appropriate
employ server
which enables them to handle both environment based on the sizing
SAP and legacy applications requests from PinkRoccade Local
management specialists
simultaneously, prioritizing the Government. Several different options at every gemeente.”
workload in an intelligent manner and were developed, concluding with a
Patrick Schouw
ensuring the best possible specific configuration tailored for the
Head of the IT Department
performance. PinkRoccade Local customer environment. Gemeente Goes
Government has been a pioneer of this
approach in the Netherlands, and Introducing SAP NetWeaver
these six gemeentes have used it to The new server has also enabled
achieve considerable improvements in expansion of the SAP environments.
both performance and cost- Prior to this project, the gemeentes of
efficiency.” Goes, Noord-Beveland and
Reimerswaal had not yet implemented
So far, all six of the main SAP ERP the SAP NetWeaver technology
environments have been moved onto platform. The performance and
the new server, as well as the legacy capacity of the new server enabled
applications from Noord-Beveland’s four new SAP NetWeaver instances to
existing IBM i environment. The next be deployed rapidly, with no need to
step is to migrate the IBM i legacy buy, install, manage and support any
workload from two of the other additional hardware.
gemeentes. Finally, the legacy
applications of the remaining three “Currently, Tholen and Kapelle are
gemeentes, which are currently running their SAP NetWeaver
running on HP-UX, will be ported to environments on Linux and Windows
either IBM i or Linux– which can also servers, but we plan to upgrade our
run on the same IBM Power 550 IBM Power 550 Express to provide
Express server, in a separate LPAR enough capacity for them to be
parallel with IBM i. consolidated too,” comments Patrick
Schouw.
IBM Business Partner ExtraVar and
PinkRoccade Local Government “The Power 550 architecture is highly
worked together closely on designing scalable, so it will be easy to increase
the appropriate hardware the capacity as and when we need it.
infrastructure for the applications, and Enabling expansion without adding
developed the concept of mixed complexity is a key advantage of this
workload in partnership with IBM. solution – helping us deploy new SAP
applications and innovate in our
With the mixed workload approach, business processes without
different applications run within the increasing costs or workload.”
same operating system image,
improving the interoperability of the Optimizing operational costs
data contained in the different “Many local government IT
databases. The simplicity helps to departments have problems meeting

4. all their requirement with limited Over the lifetime of our
resources, and it is hard to do it well,” new IBM Power 550
adds Patrick Schouw. “The IBM i
Express server, we will IBM Deutschland GmbH
shared infrastructure concept reduces D-70548 Stuttgart
the need to run, maintain and replace
make considerable ibm.com/solutions/sap
numerous expensive physical servers, savings on hardware, IBM, the IBM logo, and ibm.com are trademarks
of International Business Machines Corporation,
and we no longer have to employ software licensing and registered in many jurisdictions worldwide. A
server management specialists at current list of other IBM trademarks is available
operational costs. At on the Web at “Copyright and trademark
every gemeente.”
Noord-Beveland we information” at http://www.ibm.com/legal/
copytrade.shtml
The next steps are to improve the
estimate that we will Intel, the Intel logo, Intel Xeon and the Intel Xeon
logo are trademarks or registered trademarks of
service level agreement with a high achieve cost reductions Intel Corporation or its subsidiaries in the United
availability and disaster recovery of approximately 40 States and other countries. UNIX is a registered
trademark of The Open Group in the United
design that is being discussed with the percent.” States and other countries. Linux is a trademark
same partners (IBM, PinkRoccade of Linus Torvalds in the United States, other
countries, or both. Microsoft, Windows, Windows
Local Government and ExtraVar). Part Wilko Fokke NT, and the Windows logo are trademarks of
of this design is the integrated Gemeente Noord-Beveland Microsoft Corporation in the United States, other
countries, or both.
replication technologies of
Other company, product or service names may
IBM i-Cluster. As well as the enhanced be trademarks, or service marks of others.
disaster recovery protection, planned This case study illustrates how one IBM
downtime for maintenance can be customer uses IBM and/or IBM Business Partner
technologies/services. Many factors have
greatly reduced and the server contributed to the results and benefits
utilization can be improved even described. IBM does not guarantee comparable
results. All information contained herein was
further. provided by the featured customer and/or IBM
Business Partner. IBM does not attest to its
accuracy. All customer examples cited represent
Wilko Fokke concludes: “Over the how some customers have used IBM products
lifetime of our new IBM Power 550 and the results they may have achieved. Actual
environmental costs and performance
Express server, we will make characteristics will vary depending on individual
considerable savings on hardware, customer configurations and conditions.
software licensing and operational This publication is for general guidance only.
Photographs may show design models.
costs. At Noord-Beveland we estimate
© Copyright IBM Corp. 2009. All rights reserved.
that we will achieve cost reductions of
approximately 40 percent, and the
other gemeentes should be making
similar savings. As public-funded
organizations, it is important for us to
get the best possible value for tax-
© Copyright 2009 SAP AG
payers’ money; this solution from IBM
SAP AG
and PinkRoccade Local Government Dietmar-Hopp-Allee 16
D-69190 Walldorf
gives us all the advantages of a
SAP, the SAP logo, SAP and all other SAP
modern SAP environment without
products and services mentioned herein are
incurring significant costs.” trademarks or registered trademarks of SAP AG
in Germany and several other countries.
SPC03109-NLEN-00 (June 2009)