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IPRA Board Retreat Presentation

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IPRA
IPRA
MeditaciónViajes
1 de 98
2008/2009 Strategic Plan advancing professionals
Plan Index ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Welcome & Introductions 2008 Chairman of the Board Tracey Crawford, NSSRA
Balanced Scorecard ,[object Object],[object Object],[object Object],[object Object]
The Balanced Scorecard… IPRA’s New Approach By: Dean Comber, Director of Operations/Project Management
Agenda 1. Overview of the Balanced Scorecard 2. Benefits of using the Balanced Scorecard 3. Lunch/Break 4. How IPRA will use the Balanced Scorecard 5. Questions
What is the Balanced Scorecard? ,[object Object],[object Object],[object Object]
Who uses the Balanced Scorecard? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Four Corners ,[object Object],[object Object],[object Object],[object Object]
Financial Perspective ,[object Object],[object Object],[object Object],[object Object]
Financial Perspective ,[object Object],[object Object],[object Object]
Financial Perspective Model Long Term Association Value Cost Efficiency Revenue Growth Improve Cost Structure Increase Utilization Expand Revenue Opportunities Increase Member Value
Member Perspective ,[object Object],[object Object],[object Object],[object Object]
Member Perspective Model Acquisition Retention Price Service Quality Value Satisfaction
Internal Process Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internal Process Perspective Model Operations Management Member Management ,[object Object],[object Object],[object Object],Innovation Processes Reg. & Social Processes Process that produce and deliver objectives and services Process that enhance member value Processes that create new objectives and services Processes that improve communities and the environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning & Growth Process Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning & Growth Perspective Model Human Capital Information Capital ,[object Object],[object Object],[object Object],Organization Capital ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Four Corners Together Long Term Association Value Cost Efficiency Revenue Growth Price Service Quality Value Financial Member Operations Management Member Management Innovation Processes Reg. & Social Processes Internal Processes Human Capital Information Capital Organization Capital Learning and Growth
Community Collaboration Education Inclusion Innovation IPRA’s Vision Outcomes IPRA’s Mission Advocacy F1 F3 F2 F4 Financial Member Internal Processes Learning and Growth F5 M1 M3 M2 M4 M5 L1 L3 L2 L4 L5 I1 I3 I2 I4 I5
Key Performance Indicators (KPI) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KPI Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of the Balanced Scorecard ,[object Object],[object Object],[object Object],[object Object]
Current IPRA Organizational Assessment ,[object Object],[object Object],[object Object]
Current IPRA Organizational Assessment ,[object Object],[object Object],[object Object],[object Object]
IPRA and the Balanced Scorecard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IPRA’s Usage of the Balanced Scorecard Marketing IPRA Staff Board of Directors/CEO IPRA Members & Constituents Technology Professional Services Education Development- Sponsorships Finance/HR
Usage Overview CONCEPT IMPLEMENTATION PERFORMANCE REVIEW Identify the Balanced Scorecard principles to Board of Directors, IPRA staff, and IPRA members. Insert objectives from the strategic plan into the Balanced Scorecard and define projects and related sub-projects. Define metrics and performance indicators to constantly monitor current objectives and related projects. Constantly review the scorecard to apply any change management protocols and to strive for innovation for new services and programs.
Sample Scorecard Item ,[object Object]
Sample Scorecard Item ,[object Object],[object Object],[object Object],[object Object]
Sample Scorecard Item ,[object Object],[object Object],[object Object]
Proposed Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object]
Mission, Vision & Values
Mission Statement “ It is the mission of the Illinois Park and Recreation Association to be an advocate in providing quality park, recreation and conservation education, resources and services to professionals and citizens throughout the state of Illinois.”
Vision Statement ,[object Object]
Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT Analysis
SWOT Analysis ,[object Object],[object Object],[object Object],[object Object]
SWOT - Strengths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT - Weaknesses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT - Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT - Threats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Critical Issues For IPRA
Critical Issues ,[object Object]
Critical Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goals & Outcomes Membership Value
Goal I: Membership Value ,[object Object]
Goal I: Assessment ,[object Object],[object Object],[object Object]
Goal I: Assessment ,[object Object],[object Object],[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object],[object Object],[object Object],[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goal I: Outcomes ,[object Object]
Goals & Outcomes Governance/Board Policies
Goal II: Governance/Board Policies ,[object Object]
Goal II: Assessment ,[object Object],[object Object],[object Object]
Goal II: Assessment ,[object Object],[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goal II: Outcomes ,[object Object]
Goals & Outcomes Finance and Section Administration
Goal III: Finance and Section Administration ,[object Object]
Goal III: Assessment ,[object Object],[object Object],[object Object]
Goal III: Outcomes ,[object Object]
Goal III: Outcomes ,[object Object]
Goal III: Outcomes ,[object Object]
Goal III: Outcomes ,[object Object]
Goal III: Outcomes ,[object Object]
Roll-Over Outcomes
Roll-Over Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Roll-Over Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Roll-Over Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Roll-Over Outcomes ,[object Object],[object Object],[object Object]
Roll-Over Outcomes ,[object Object],[object Object]
Roll-Over Outcomes ,[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object]
Finally…. ,[object Object],[object Object],[object Object]
Say “Hello” to MARC

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IPRA Board Retreat Presentation

  • 1. 2008/2009 Strategic Plan advancing professionals
  • 2.
  • 3. Welcome & Introductions 2008 Chairman of the Board Tracey Crawford, NSSRA
  • 4.
  • 5. The Balanced Scorecard… IPRA’s New Approach By: Dean Comber, Director of Operations/Project Management
  • 6. Agenda 1. Overview of the Balanced Scorecard 2. Benefits of using the Balanced Scorecard 3. Lunch/Break 4. How IPRA will use the Balanced Scorecard 5. Questions
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  • 12. Financial Perspective Model Long Term Association Value Cost Efficiency Revenue Growth Improve Cost Structure Increase Utilization Expand Revenue Opportunities Increase Member Value
  • 13.
  • 14. Member Perspective Model Acquisition Retention Price Service Quality Value Satisfaction
  • 15.
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  • 19. The Four Corners Together Long Term Association Value Cost Efficiency Revenue Growth Price Service Quality Value Financial Member Operations Management Member Management Innovation Processes Reg. & Social Processes Internal Processes Human Capital Information Capital Organization Capital Learning and Growth
  • 20. Community Collaboration Education Inclusion Innovation IPRA’s Vision Outcomes IPRA’s Mission Advocacy F1 F3 F2 F4 Financial Member Internal Processes Learning and Growth F5 M1 M3 M2 M4 M5 L1 L3 L2 L4 L5 I1 I3 I2 I4 I5
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  • 27. IPRA’s Usage of the Balanced Scorecard Marketing IPRA Staff Board of Directors/CEO IPRA Members & Constituents Technology Professional Services Education Development- Sponsorships Finance/HR
  • 28. Usage Overview CONCEPT IMPLEMENTATION PERFORMANCE REVIEW Identify the Balanced Scorecard principles to Board of Directors, IPRA staff, and IPRA members. Insert objectives from the strategic plan into the Balanced Scorecard and define projects and related sub-projects. Define metrics and performance indicators to constantly monitor current objectives and related projects. Constantly review the scorecard to apply any change management protocols and to strive for innovation for new services and programs.
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  • 35. Mission Statement “ It is the mission of the Illinois Park and Recreation Association to be an advocate in providing quality park, recreation and conservation education, resources and services to professionals and citizens throughout the state of Illinois.”
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  • 48. Goals & Outcomes Membership Value
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  • 64. Goals & Outcomes Governance/Board Policies
  • 65.
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  • 77. Goals & Outcomes Finance and Section Administration
  • 78.
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