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1 de 17
THE REPUTATION JOURNEY
Creating a New Brand from a 150-year-old company
2
FROM AGBAR TO AQUALOGY
“From cold to warm,
from local to global,
from pure engineering
to public service”.
3
PEOPLE PLANET
THE WATER WORLD
Unequal distribution and difficult access to drinking water
GOALS DECISIONS
4
WATER & PEOPLE
70% Human body
90% Human brain
92% Human blood
75% Human muscles
22% Human bones
“A human can survive for a month or more
without eating food, but only a week or so
without drinking water.”
5
WATER & PLANET
0.0001% of the whole planet’s water are drinking water reserves
www.calvert.com
6
WATER & GOALS
MDG
(poverty, diseases,
mortality,
environment)
2013
Water
Cooperation
International
Year
1948
Universal
declaration of
HR
2010
United Nations
Resolution
7
WATER & CONFLICTS
Every person in the world consumes
about 150 liters of water a day for
drink and cleanliness purposes
Between 2.000 and 6.000
liters of virtual water person/day
1 kg
bovine
meat
14.000 liters of water
1 liter
of milk
3.000 liters of water
1 cotton
T-shirt 4.000 liters of water
8
BUSINESS MODEL CHANGE
Concessions decrease
Worldwide crisis: uncertain economy
Anti-privatization lobby
Profitability backs away and the
attractiveness to investment funds
slows down
Opportunities in water
Development and expasion of new water
technologies
Administrations and companies need to
cut costs with efficiency increasement
A wide number of industries bet for saving
water and establishing clean processes
9
MODEL CHANGE
Concessions decrease Opportunities in water
Water history in
Europe and Latin
America
Water solutions for
sustainable
development
10
Industry
Agriculture City
Environment
Technology Consultancy Project/Design Construction Operations
AQUALOGY ADDS GLOBAL ANSWERS
11
Successful trajectory as water manager
Born in Barcelona in the 19th Century. It serves water
to million people in different continents
Rests in excess in its most technical and cold side
Contributes to the quality of live and the welfare of people
FROM AGBAR…
Global brand with integrate solutions for water
problems around the world
Unlocking the value of the accumulated knowledge
Pioneering in sharing solutions for sustainable
management
…TO AQUALOGY
12
QUALITATIVE STUDY
Agbar / Aqualogy
13
QUALITATIVE STUDY
Worldwide specialist in urban water services
Proffesionalism and solvency image in the industry
Complex. It embraces many small business
Engineers company. No closeness or sympathy towards citizens
 
14
QUALITATIVE STUDY
It revives a sense of modernity
It is identified with information technologies and knowledge
It is seen as a warmer company with kindness in its mission
A still young company: slight knowledge degree
15
COMMUNICATION PLAN
New
corporate
culture
Transmedia plan:
Dramanagement
Games
Comic
…
Penetration
-
Knowledge
Esteem
-
Emotion
Leadership
-
Internationality
Relevance
-
Differentation
The brand is
gradually assumed
and well-known
Perception of
the “soul” of
the company
Consolidation as
a global brand
who embraces
all local brands
The integrated
offer is its
differential
value
Aqualogy
Brand
Ambassadors
Program
16
Ignasi Fainé De Garriga
Communication and Corporate
Responsibility Director
ifaine@aqualogy.net
Aqualogy Reputation Institute Conference 2013

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Aqualogy Reputation Institute Conference 2013

  • 1. THE REPUTATION JOURNEY Creating a New Brand from a 150-year-old company
  • 2. 2 FROM AGBAR TO AQUALOGY “From cold to warm, from local to global, from pure engineering to public service”.
  • 3. 3 PEOPLE PLANET THE WATER WORLD Unequal distribution and difficult access to drinking water GOALS DECISIONS
  • 4. 4 WATER & PEOPLE 70% Human body 90% Human brain 92% Human blood 75% Human muscles 22% Human bones “A human can survive for a month or more without eating food, but only a week or so without drinking water.”
  • 5. 5 WATER & PLANET 0.0001% of the whole planet’s water are drinking water reserves www.calvert.com
  • 6. 6 WATER & GOALS MDG (poverty, diseases, mortality, environment) 2013 Water Cooperation International Year 1948 Universal declaration of HR 2010 United Nations Resolution
  • 7. 7 WATER & CONFLICTS Every person in the world consumes about 150 liters of water a day for drink and cleanliness purposes Between 2.000 and 6.000 liters of virtual water person/day 1 kg bovine meat 14.000 liters of water 1 liter of milk 3.000 liters of water 1 cotton T-shirt 4.000 liters of water
  • 8. 8 BUSINESS MODEL CHANGE Concessions decrease Worldwide crisis: uncertain economy Anti-privatization lobby Profitability backs away and the attractiveness to investment funds slows down Opportunities in water Development and expasion of new water technologies Administrations and companies need to cut costs with efficiency increasement A wide number of industries bet for saving water and establishing clean processes
  • 9. 9 MODEL CHANGE Concessions decrease Opportunities in water Water history in Europe and Latin America Water solutions for sustainable development
  • 10. 10 Industry Agriculture City Environment Technology Consultancy Project/Design Construction Operations AQUALOGY ADDS GLOBAL ANSWERS
  • 11. 11 Successful trajectory as water manager Born in Barcelona in the 19th Century. It serves water to million people in different continents Rests in excess in its most technical and cold side Contributes to the quality of live and the welfare of people FROM AGBAR… Global brand with integrate solutions for water problems around the world Unlocking the value of the accumulated knowledge Pioneering in sharing solutions for sustainable management …TO AQUALOGY
  • 13. 13 QUALITATIVE STUDY Worldwide specialist in urban water services Proffesionalism and solvency image in the industry Complex. It embraces many small business Engineers company. No closeness or sympathy towards citizens  
  • 14. 14 QUALITATIVE STUDY It revives a sense of modernity It is identified with information technologies and knowledge It is seen as a warmer company with kindness in its mission A still young company: slight knowledge degree
  • 15. 15 COMMUNICATION PLAN New corporate culture Transmedia plan: Dramanagement Games Comic … Penetration - Knowledge Esteem - Emotion Leadership - Internationality Relevance - Differentation The brand is gradually assumed and well-known Perception of the “soul” of the company Consolidation as a global brand who embraces all local brands The integrated offer is its differential value Aqualogy Brand Ambassadors Program
  • 16. 16 Ignasi Fainé De Garriga Communication and Corporate Responsibility Director ifaine@aqualogy.net