Customer retention refers to activities that a company undertakes in order to keep their customers from deflecting to their competitors. Check out this guide to learn more about the benefits of customer retention and how to apply it in your own business.

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[Infographic]: Customer Retention Facts
5 Reasons Why Customer Loyalty Is So Important in Our Digitized Marketplace
Customer Retention
Why Customer Satisfaction Is Important (6 Reasons)
The Importance of Customer Loyalty
Retention vs. Acquisition – and the Winner Is…
Did You Know: A 5% Increase in Retention Increases Profits by Up to 95%
Retention is King
The Importance of Customer Retention (and 4 Ways to Improve Yours)
The Importance of Customer Retention
Why Customer Retention Is More Important Than Acquisition
Don’t get screwed: Focus on Customer Retention Over Acquisition
Retailers Say Customer Retention Will be Key Revenue Growth Driver

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The 4 Phases For Developing A Customer Retention Strategy
Four Core Principles of Retail Customer Loyalty and Retention
3 Ways to Increase Customer Loyalty
Why Small Businesses Should Be Utilizing Customer-Loyalty Programs
9 Customer Retention Strategies For Companies
15 Customer Retention Strategies that Work
5 Strategies Guaranteed to Improve Client Retention
The 7 Ps of Customer Retention Marketing
10 Tactics For Increasing Your Customer Lifetime Value and Loyalty
Infographic: The 5 Key Strategies to Improve Customer Retention
Why is having a customer retention strategy so important?
7 Customer Loyalty Programs That Actually Add Value
10 Customer Retention Strategies to Implement Today

15. 42 Experts Reveal Their Top Tips and Strategies on How Organizations Can Improve Customer Retention
5 Customer Retention Tools for Long Term Ecommerce Success
Tips and Tools for Increasing Customer Retention
5 Digital Tactics for Customer Retention in 2015
The top 5 customer retention marketing tactics
Digital Strategy Tactics for Customer Retention
5 Customer Retention Tactics for Service Businesses
Customer Retention Tactics: 5 Brilliant Real-World Examples
12 Internet Customer Retention Tactics
Methods and Tools for Customer Retention
7 Customer Retention Tactics to Get Current Ecommerce Customers to Purchase More
Improve Customer Retention with these 5 Technology Tools
6 CRM Tools for Better Daily Deal Customer Retention
9 Tools for Building Customer Loyalty
11 Customer Retention Tactics With Real-World Examples
3 Ways to Increase Customer Retention, Boost Profits
The Secret to Customer Retention
7 Customer Loyalty Programs That Actually Add Value
10 Ways to Keep Making Your Clients Happier and Happier
The Secret to Getting Repeat Customers

19. 75 Customer Service Facts, Quotes & Statistics
Customer Retention – An Instant Success Story
Success Story: Darn Good Yarn Rocks At Customer Retention
Ten lessons Zappos can teach us about staff and customer retention
5 Best, 5 Worst Customer-Loyalty Programs
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How 9 Successful Companies Keep Their Customers

31. FIND OUT HOW
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