We gave consumers more control over the quote process. They can now choose which insurance agencies they would like quotes from. This leads to more engaged consumers who are actively involved in choosing quotes. They are also more receptive to contact from the chosen agencies. The consumer-driven approach weeds out uncommitted consumers. Agents may worry about getting fewer leads, but consumers actually select all of their matched agencies 95% of the time. By giving consumers options, they feel more involved in the process and are happier, which makes them more likely to purchase insurance.