This document is a resume for "Jay Elaine" S. Miller that outlines their experience in business development, diversity and inclusion, sales, and human resources. Their experience spans over 15 years and includes roles as an intern hub coordinator for a school district focusing on diversity, a consultant for small businesses, and positions in business development, sales, and procurement. They have a variety of skills including communication, analytics, project management, and marketing. Their education includes a bachelor's degree in communications from UNC-Greensboro and a degree in human services-business from Liberty University.

1. “Jay Elaine” S. Miller
JeMiller81@yahoo.com  401 Sherrill Street Greensboro, NC 27043 336-772-2542
Business Development / Diversity and Inclusion professional trained in psychology
and D&I work with 7+ years in sales and marketing. Energetic, reliable and adaptable. Performance-
driven and proven ability to grow/improve through every challenge. Multi-faceted, result-oriented
associate level, savvy and buoyant to spearhead the organization’s vision and mission to its success.
Diversity & Inclusion
Guilford County Schools | Greensboro, NC
HUB COORDINATOR (Intern), July, 2015 – Current
Collected data from conception to final translation to the department team. Identified trendsetting
ideas by performing related research and analysis work. Sat expectations for long and short term
goals and tracked data from the management group and outside businesses; communicated
contributions and results. Relied on excellent interpersonal communication involving executive
level. Worked with outside business owners to understand projects and kept a positive relationship
in the outreach effort. Advanced the diversity and inclusion strategy by recommending best
practices action plans, developing and implementing solutions and anticipating data in order to
develop and write a proactive plan. Created an ongoing comprehensive-tailored diversity strategy
that screened potential businesses for outreach relationship. Participating in educational
opportunities; reading professional publications; maintaining personal networks; participating in
professional organizations.
Skills
 Create Excel spreadsheets and measure ongoing activities.
 Compile raw information, analyze the data, and produce tread setting reports.
 Lead projects and suggest problem solving solutions.
 Reorganize outdated and least effective tools and find solutions for success and save money.
 Introduce new procedures to support changes and growth needed, using tools such as the Key
Performance Indicator.
 Represent the company for outside work functions, with clients, and with the
community/volunteer efforts to market and show corporate citizenship.
 Competent/savvy social media user and technology driven.
 Contract work (public and private); RFI, RFQ & RFP.
 Trustworthy, ethical, and mindful of the diverse presences of others.
Consultant
JEM Business Development Services | Greensboro, NC
Title, Date
Traveled up to 100% of the time to provide leadership and people management for small
businesses. Assisted owners within the HR department and with specific project opportunities,

2. “Jay Elaine” S. Miller
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budgeting, scheduling, contract hires, and safety. Represented the client at industry trade shows and
connecting their company to drum up businesses. Attended conferences on their behalf and aligned
meetings with decision makers to successful market and present at meetings with key decision
makers with the owner and client. Each small business was seeking around 55-150K in small
projects and success were in the pipeline brought in during the consulting period hired. Developed
and created marketing materials. Successfully coordinated a business retreat for the entire Winston-
Salem Chamber employees for the client with little to no direction; choosing group leaders/speakers,
location, print material, and point person. Identified significant administrative challenges regarding
lack of safety policy adherence, nonexistence data tracking of outreach efforts, and inaccuracy of
employee write up process and procedures. Improved HR policy manuals and safety manuals.
Designed and executed the beginning of the marketing phase for businesses towards successfully
bringing in over million dollars in revenue and expansion into another state. One client grew over a
million in sales and another client opened up a new office in a neighboring state.
Skills
 Analytical thinker and problem solver.
 Contract negotiation.
 Psychology and group counseling methodologies.
 Work with little to no direction.
 Communicate and support and lead teams.
 Generate leads and identify businesses.
 Non-profit work.
Business Development & HR Management
Miraje Reconstruction and Development | Greensboro, NC
BUSINESS DEVELOPMENT AND OFFICE MANAGER, October 2010-January 2012
Traveled up to 50% to locate and propose potential business relationship. From networking
opportunities and referrals, 85% turned into work and 100% went into meetings for opportunities.
Relied on excellent people relationship skills to contact potential partners. Used confidence and
intuition to discover and explore opportunities leading sales and bringing in new opportunities.
Researched work was required, which appropriated marketing new businesses, and developed a
process where clients being targeted and the sales/marketing process began. Always ready, well-
rehearsed, and professional ready for the job. Constantly managed and assisted in HR work.
Skills
 Effective communicator; dissimilate complicated message/information into a comprehendible
style for specified audience.
 Agile and flexible business developer/communicator; collaborate with various clients at different
senior executive/managerial and informal levels.
 Implement and manage multiple projects with consistency.
 Recruit and hire.
 Manage vulnerable company issue from beginning to end.

3. “Jay Elaine” S. Miller
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 Conduct and record HR training.
 Deploy new marketing idea.
Buyer
Advance Personnel Staffing Services “Volvo Group”| Greensboro, NC
SUPPORT BUYER, September 2008-October 2009
Provided procurement services to nationwide stakeholders and support, sourcing implementations.
Ensured accurate tracking tools are updated daily for buyer’s orders list. Decreased overflow of
buyer’s parts list weekly and was praised in doing so. Placed product orders with suppliers/vendors
and establishing relationship to improve reputation and lessen complaints. Also, settled issues with
suppliers/vendor regarding new models, uncertain parts availabilities, and changes. Quickly learned
the SAP and GPS system in order to perform the job.
Skills
 Excellent customer service.
 Competent in Microsoft Office Suite.
 SAP & GPS programs.
 Expound communication coordination between parties.
 Detail oriented data management.
Sales
Tiger Controls LLC | Greensboro, NC
Tiger Controls LLC, October 2006-January 2007
Responsible for developing and implementing internal and external customer relations management
plan increasing revenues and profits. Implemented strategy for effective key account relationships
with inside sales team. Traveled 25-30% of the time to successfully cultivate and build
relationships with existing major accounts to deliver and/or advise new product pipelines. Provided
intelligence on competition and prepared proactive plans. Upheld the mission and values while
driving short and long term revenue-generating sales goals to successfully grow company revenue.
Accepted the challenge and successfully wrote a grant for thousands of dollars for the company to
receive funds for employees to train in sales and management.
Skills
 Team builder and leadership motivator.
 Resilient, diligent, and proactive.
 Recognize problems and finding solutions.
 Grant writing.
Education
UNC-Greensboro
May 2007 Communication
 Dean’s List
 Communications Club
Liberty University
May 2016 Human Service-Business
 3.0 GPA