1. Jeremy Shannon
2030 Plantation Dr. #F2 Conroe, TX 77301 | (936)446-8895 | jeremyshannon0812@gmail.com
Overview
Jeremy Shannon is a food service professional with experience in hiring, production, human resources,
training, and running a restaurant. He has experience in cutting financial costs and adhering to a
monthly and yearly budget while maintaining customer satisfaction. His attention to detail, hardworking
nature, and professional attitude are his strongest attributes. Jeremy is ServSafe certified as well. His
skills and expertise range from financial to customer service which makes him a strong candidate.
Experience
GENERAL MANAGER | PANERA BREAD | SEPTEMBER 2013 – NOVEMBER 2016
· Promoted from Assistant Manager to Assistant General Manager to General Manager.
· Café was in the top 10% of the company for overall café health for ten out of twelve months. Two out of ten
months the café was in the top 1% of the company.
· Café was awarded gold status two times for Panera Bread corporate audits.
· Café was awarded gold status for Ecosure food safety audit.
· Assistant General Manager at the time the Woodlands location was one of the only home delivery cafes.
· At the Conroe location, was identified as the production manager and dealt with all things involving truck
ordering and spec.
· Consistently maintained food costs through smart ordering and enforcing portion control
· Optimized labor through smart and strategic scheduling
· Met controllables budget consistently
· Responsible for ordering small wares and office supplies
· Kept café health through cleaning which included attention to detail and daily/weekly cleaning tasks
· Participated in community outreach such as “Train the Baker” which was an opportunity to teach younger
children how to bake bread
· Responsible for edit punches, payroll, and submitting hourly employee raises
· Took a large role in hiring, terminating, and training hourly associates as well as delivery drivers
· Consistently praised for excellent customer service
· Responsible for weekly inventory counts
· Supervised employee training and ensured completion of employee training videos
ASSISTANT MANAGER | FIVE GUYS BURGERS & FRIES | JUNE 2011 – SEPTEMBER 2013
· Responsible for bi-weekly truck ordering and maintained target food costs at a 22%
· Maintained labor percentages
· Experience in hiring, firing, and training over 20 new employees
· Customer service professional
· Human resources experience with hiring and terminating employees
· One of the highest ranking managers in regards to the Secret Shopper Program
· Responsible for weekly inventory counts

2. 1
Education
ASSOCIATEOF SCIENCE | 2012 - PRESENT | LONES STAR COLLEGE SYSTEM
· Part-time
HIGH SCHOOLDIPLOMA | MAY 2011 | WILLIS HIGH SCHOOL
· Completed degree in three years
· Advanced placement classes
· Obtain Eagle Scout status during high school
REFERENCES
· Jacob Chaney – District Manager for Panera Bread – (281)-217-8088
· Anthony Kober – General Manager for Panera Bread – (979)-319-0792