1. Benchmarking Workshop
Compare & Compete
Briefing for
Candidate Businesses

2. A Unique Opportunity…
• Compare & Compete: an exclusive programme – by invitation only
• A unique opportunity to compare performance:
– Within a selected peer group
– Database of over 100,000 other businesses
• Will enable you to find out:
– Where your business is weak and strong
– How weak or strong
• The Programme will help you:
– Identify the right improvement projects
– Justify the investment
• Participating Businesses are briefed:
– How to generate a performance comparison report
– How to access specialise expertise
– How to access the service in future

3. Using a Balanced Scorecard, the
Report Answers Key Questions…
• Making enough
money?
• Financially stable?
• Productive?
• Growing at the right
rate?
• Managing customer
relationships
effectively?
• Managing people
effectively?
• Keeping staff
happy?
• Investing in the
future?
• Innovative?
• Manufacturing
products efficiently?
• Managing suppliers
properly?
Is my business…

4. The Report Delivers Key
Improvement Data
Note: The full report hinges on supplying 69 individual pieces of data and providing all 69 is not
mandatory. Clearly the less data supplied the fewer comparisons that can be made. In collecting
data we would always counsel you to collect what already exists/is easy to first and then consider
what, if any, special effort they want to make to capture other data items. Remember if no data is
supplied the relevant metric and weak/strong scale information is still supplied.
Total turnover / Number of orders received
New Customers / Total Customers (%)
Complaints / Customers (#)
Complaints / Orders (%)

5. The Process
• Provide information
• Attend training
• Establish and execute
improvement projects
• Feedback on Impact
• Train you
– Report interpretation
– Root-cause assessment
– Accessing approved
experts
• Issue you your
confidential report
• Follow-up on
Impact
What We doWhat You do

6. For Ambitious Businesses Only
• Places are limited:
– 8 businesses per event
– 9 events across Yorkshire to March
– First come, first served
• Your eligibility depends on
– Completing the application form
– Approving our support proposal via the programme
– Collecting and uploading detailed performance data
– Attending the free ½ day briefing session

7. Who Pays For What?
• We fund:
– Access to the online benchmarking tool
– Briefing in how to:
• Interpret the report
• Identify a course of action
• Specify an improvement project
• Access approved suppliers (brokerage)
• You fund:
– Appropriate improvement projects
– Use of specialist suppliers
Note: The decision to implement and effect business change is with the business and not a
mandatory requirement for participation in the programme. However, we would hope
attendance implies an intention to improve business performance and would therefore
anticipate clients implementing an improvement project.

8. Interested?
For an informal discussion or to register,
contact:
• NAME
• PHONE#
• EMAIL