2. What is coaching?
Coaching is a personalized, highly customizable
form of professional development. In this
action-oriented approach, coaches partner with
participants to increase awareness of self and
others, generate insights that foster change and
practice new skills. Coaching produces a
measurable ‘level-up’ in mindset and capability,
and tangibly impacts individual and company
performance.
Coaches use a combination of questions, tools,
frameworks and instructional content to
personalize the learning experience for each client.
3. What is Carrus?
We match employees to the best
coaches based on their goals, level
industry, and learning styles.
Insights allow you to synthesize
information and track coaching
progress. Uncover hidden dynamics
within your team.
Coaches design personalized sessions
based on strengths and goals.
Employees access coaches by video,
text, and phone calls.
Coaches are certified professionals,
M.A./PhDs, and business leaders with
decades of industry experience.
4. The coaching interventions Carrus provides will support the personal development of
managers and leaders. The service includes access to 1-1 coaching sessions, access to all of our
coaches, personalized assessments, monthly reporting, and a dedicated account manager.
Coaching will be positioned as a self-development tool for high potential employees, and
newly assigned leaders who would like to receive extra support in their new roles,
supplemental to the existing training programs which enworld provides internally.
Frequency/
employee
Language Number of
employees
Engagement
length
Monthly
reporting
Assessments
2 hours /
month
English and
Japanese
Flexible;
scalable with
demand
6-12 months Included
(example here)
Included
5. Carrus Coaching Proposal
Newly assigned leader coaching
Virtual Coaching on the Carrus Coaching Platform for selected leaders. Personalized, 1:1
coaching and unlimited emailing/messaging between coach and coachee.
Coaching will focus on:
✔ Succeeding in their first 180 days
✔ Business and communication skills
✔ Leadership training
✔ Effectively transitioning to a new team
✔ Overcoming mental roadblocks
✔ Managing stress and burnout
6. Monthly assessment
Coaches must maintain a 4.5/5 star rating on our platform, rated by your employees. We
provide pulse assessment surveys after coaching sessions to gauge satisfaction and
progress that measure the degree to which participants find the coaching favorable,
engaging and relevant to their jobs. (10-15 questions) These self-assessments serve as a
short term measurement for coaching effectiveness.
Carrus Coaching Proposal
7. We apply a layer of analysis and visualization to
highlight key metrics to see how employees
are doing. No need to learn how to use fancy
tools. We send you a monthly report with a
break down of everything you need to know.
(example here)
● Which coaching sessions have been
completed
● Coach-Coachee satisfaction
● Coaching sessions/coaches topics
Monthly Reporting
*The detailed contents of coaching sessions will remain private and we maintain a strict coach-coachee confidentiality agreement.
8. Model 1: Up front monthly/yearly payment for all employees with volume discount
Frequency/
employee
Language Monthly Price Yearly Price Payment Method
2
hours/month
English and
Japanese
5-20 staff - $320/user
20-50 - $300/user
50-100 staff - $270/user
Additional 12%
discount applied if
paid yearly up
front.
Bank transfer or credit
card
Model 2: Employee-paid model with volume discount (coupons used for discounts)
Frequency/e
mployee
Language Monthly Price Yearly price Payment method
2 hours/
month
English and
Japanese
5-20 staff - $320/user
20-50 - $300/user
50-100 staff - $270/user
Additional 12%
discount applied if
paid yearly up
front
Credit card
*Downloadable invoice for
expense reporting available.
9. Carrus Coaching Proposal
1
Organizational Debrief
Debrief questionnaire on
company goals, culture,
leadership initiatives.
(online form here, followed
by debrief phone call to
clarify)
Pre-Select Coaches
Educate pre-selected
pool of coaches and
steep them in your
culture & objectives.
2
Employee On Boarding
Share sign-in links,
discount coupon, start
employee-coach
matching process.
3
Establish KPIs for ROI
Early discussion on
metrics to measure
long-term ROI with
account manager
(Tommy).
4
10. A Customized Pool of Coaches Steeped
in Your Culture
A pool of coaches will be pre-selected
based on certain criteria (experience in
newly assigned leader coaching, sales
coaching, leadership coaching).
They will be steeped in your culture and
organizational/individual objectives, then
matched to employees during the
onboarding process. This will ensure
consistency and effectiveness.
Carrus Coaching Proposal
11.
Carrus Coaching Proposal
30 minute - 69 minute coaching
conversations are most
common.
Half of coaching conversations are
typically between 30-39 minutes.
The second most popular length
for a coaching session was
between 60-69 minutes.
*With the Carrus model, scheduling is flexible from
30 minute to 90 minute coaching sessions.
12.
While most coaching sessions
happen once or twice a month,
some studies by CRI and Google
suggest that those who are
coached on a biweekly or weekly
basis show greater positive
results.
This makes sense: More frequent,
weekly and biweekly
conversations are event-driven
and can promote behavioral
change through immediate
relevancy on the job.
*We encourage more frequent coaching
sessions, however, employees are free to
schedule coaching as needed.
13. Carrus Coaching Proposal
In partnership with our HR consulting team, we will work together to define metrics that we can track/measure before
and after the coaching engagement to determine ROI (sales results (etc.) over 6-12 months and define a control
group). On top of the short-term coachee satisfaction measurement, we recommend looking at the following long
term measurements:
The standard measurement for % ROI = (Benefits Achieved – Coaching Costs) * 100 / Coaching Costs.
Pre- and
post-coaching
sales
performance
figures
Use of ‘control’
group to compare
coached and
non-coached
Employee
retention and
absenteeism
Customer
retention,
customer
satisfaction
Post-sessions
scoresheets,
analysis of
participant action
plans
Employee
attitudes, manager
assessment,
motivation
14. Sample Program Flow for 12 Months (12 hours of coaching)
Month 3
● Ongoing coaching
● Monthly reporting
● 3 Month assessment
Month 9
● Ongoing coaching
● Monthly reporting
● 3 month assessment
Month 6
● Ongoing coaching
● Half year
assessment/check in
● Monthly reporting
Month 12
● Final coaching sessions
● Set long
term/post-coaching
goals
● Final assessments
Month 14
● Long term ROI
measurement
Month 1
● Onboarding
● Introduction to
coaching/program
● Agree on KPI & ROI
measurements
15. Our Coaches
Carrus Coaches go through a strict vetting
process to meet our criteria and must
maintain a 4.5/5 star rating on our platform.
We have a team of international coaches all
around the world, many who are
International Coaching Federation (ICF) or
CTI certified, with 100+ coaching hours
under their belts. Our coaches are also
leaders, entrepreneurs and CEOs with
decades of leadership experience.
Carrus Coaching Proposal
17. Misha Yurchenko, Founder & Coach
Misha is the founder of Carrus.io and is on a mission to bring coaching to the masses. He has launched businesses in Japan
and previously consulted international startups as well as Fortune 500 companies in Japan like Amazon, Facebook and
Netflix on HR and hiring strategy.
Toshiro Tominaga, Business Development & Coach
Toshiro partners with human resource professionals to craft customized solutions for their L&D needs. He is an experienced
HR executive with over two decades of global HR experience at organizations like CitiBank, PwC Advisory, and the Ministry
of Health, Welfare and Labor. He has built performance management programs from scratch and implemented them at
scale. At Citibank he was responsible for overall HR management for Japan & Korea, compensation, training & development,
performance management, talent management and leadership development.
Hiro Sampei, Partner Manager & Coach
Hiro is building relationships with progressive HR leaders, tech partners, and executives and driving awareness of a new tech
platform that is disrupting the coaching industry. He brings over 20 years of corporate and consulting experience as a
recognized leader in companies like Docusign and Cisco.
Ugo Bataillard, CTO & Coach
Ugo is based in Japan and leads product excellence and development for our coaching platform. He previously worked as a
CTO at VC-funded startup and built product for HR systems. He has 10 years of experience in Digital Product management
and Agile team management in various industries ranging from Telecommunications to International Logistics as well as HR
and Online Fitness.
Management Team
Carrus Coaching Proposal
18. “A coach is someone who tells you what you don’t want
to hear, who has you see what you don’t want to see, so
you can be who you always knew you could be”
