I vantaggi di Office 2019; Gestione e condivisione dei documenti: OneDrive e SharePoint; Lavoro di gruppo con Teams; Strumenti moderni per la formazione (Forms, Sway e Stream). Funzionalità di centralino telefonico e di audio-conferencing integrate in Skype for Business e Teams che abilitano le comunicazioni interne ed esterne all’organizzazione

1. I nuovi strumenti di comunicazione
e collaborazione di Office 365
ela loro integrazione nel sistema telefonico diAteneo.
Matteo Leonetti
CollaborationTechnologySolutionsProfessional
Pietro Chiarella
VoiceTechnologySolutionsProfessional

2. Office 365
Mail & Social
Outlook
Yammer
Chat, Calls
& Meetings
Microsoft Teams
Skype for Business
Advanced Security
& Compliance
Advanced Threat
Protection
Advanced Security
Management
Information Protection
Intelligent Compliance
Threat Intelligence
Content & Intranet
OneDrive
SharePoint
Analytics
Power BI
Workplace Analytics
MyAnalytics
Authoring
Word
Excel
PowerPoint
OneNote
Security & ComplianceGraph

3. Unlocks Creativity

4. of workers believe
creativity fuels success72%

5. Create compelling content with intelligent apps
Work naturally with ink, voice, and touch
Visualize information in new ways
Connect across any platform and any device
Unlocks creativity

6. Create artful slides
Organize efficiently
global audiences
clearly concisely
context
relevant people documents
Create compelling content with intelligent apps

7. Work naturally with ink, touch, and voice
Ink intuitively across Windows, iOS, and Android
Bring writing and drawing to life with intelligent ink
Ideate on a freeform digital canvas with Microsoft Whiteboard
Be on time with Cortana’s smart meeting notifications
Capture thoughts on any webpage or PDF using Edge

8. Visualize information in new ways
Create custom dashboards with PowerBI Q&A
Inform decisions with Quick Insights in PowerBI
Extract trends from raw data instantly with Excel Insights
Build geography-based charts with Azure ML in Power BI
Gauge real-time reactions with Microsoft Cognitive Services

9. Connect across any platform and any device
Access Office 365 anywhere with mobile apps and Office Online
Enable productivity for everyone with accessibility in Office 365
Search for organizational information with Bing for Business
Connect with colleagues and experts through LinkedIn integrations

10. Built for Teamwork

11. Teamwork is how work gets done
2x 50% 5x

12. Built for teamwork
Email and calendar with Exchange
Connect to people, content, and apps with SharePoint
Chat, calls, and meetings with Skype and Microsoft Teams
Network across the organization with Yammer
Facilitate Firstline worker productivity and culture
Improve workplace habits

13. Email and calendar with Exchange and Outlook
Prioritize incoming messages with Focused Inbox and @ mentions
Consume critical information at a glance with summary cards
Ask Cortana to help organize your day with Calendar.help
Protect your enterprise from malicious email with Office ATP
Access your mailbox from any device and any platform

14. Microsoft Teams, a hub for teamwork
Communicate through chat, meetings, and calls
Collaborate with deeply integrated Office 365 apps
Tailor your workspace with app integrations
Build apps with Teams’ extensible platform

15. Our plan for Intelligent Communications
Modern infrastructure for enterprise-grade calls and meetings
Microsoft Teams as hero client for Office 365 customers
Release of Skype for Business Server in late calendar year 2018
Visit aka.ms/skypeandteams to learn more about the transition

16. Connect to people, content, and apps with SharePoint and OneDrive
Share and work together with SharePoint Team Sites
Enable co-authoring, auto-save, and the activity feed in Office
View cloud files instantly with Files on Demand
Work without an internet connection with offline access.
Inform your organization with SharePoint Communication Sites

17. Connect across the org with Yammer, the enterprise social network
Connect on topics of interest through the Discovery Feed
Drive enterprise initiatives for innovation in Yammer Groups
Foster organization-wide engagement in Yammer town halls

18. Outer LoopInner Loop
Files
Sites
Content
SharePoint

19. Improve workplace habits
Uncover hidden inefficiencies with MyAnalytics
Transform how people work together with Workplace Analytics
Facilitate collaborative work management with Microsoft Planner

20. Integrated for Simplicity

21. Modern IT
Multiple Device Platforms
User and Business Owned
Cloud Managed & SaaS Apps
Automated
Proactive
Self-Service

22. Traditional IT
Multiple Devices
User and Business Owned
Cloud Managed & SaaS Apps
Automated
Proactive
Self-Service
Modern IT
Single Device
Business Owned
Corporate Network & Legacy Apps
Manual
Reactive
High-touch

23. Integrated for simplicity
Minimize TCO across deployment, management, & servicing
Broad support for PC, Mac, iOS, & Android platforms
Comprehensive management of your entire workforce

24. Minimize TCO across deployment, management, and servicing
Provision new devices quickly with self-service deployment
Accelerate validation with Office and Windows aligned updates
Move SharePoint servers to the cloud with the Migration Tool
Track usage of Office 365 with Power BI Usage reports.
Manage your upgrades and updates with Windows Analytics

25. Connect your enterprise data with extensibility in Office 365
Integrate legacy apps with SharePoint and Graph
Create custom apps with Azure Functions and Microsoft Flow
Build quick no-code workflows with PowerApps and Flow
Extend your environment using Graph APIs

26. “We just made the links available to
employees and they could install
Office on their own. IT didn’t have to
be involved.”
“We would submit feature requests, and
they seemed to be there the next time
we used a program. It’s hard to believe
how fast Microsoft is updating the
service.”
Allen Chang // Manager of IT Innovation & Technology
Air Canada

27. Bringing intelligent communications to life
Microsoft Teams
becomes the core
communications client
New Skype back-end
infrastructure
supports voice, video, and
meetings
Artificial intelligence
will transform the experience
for calls and meetings

28. Microsoft Teams
Communicate
through chat, meetings & calls
Collaborate
with deeply integrated Office 365 apps
Customize & extend
with 3rd party apps, processes, and devices
Work with confidence
enterprise level security, compliance,
and manageability

29. Connect with anyone through Phone
System and Calling Plans
Have a dedicated phone number for domestic and
international calls
Advanced features including voicemail, transfer
and emergency calling
Advanced call management including. call
routing, auto attendant and reporting
Support for hybrid voice using on-premises
PSTN connectivity
Teams – Intelligent Communications
Communicate through calling

30. AudioConferencing
(PSTN conferencing)
Allow any users to connect to a meeting online via any phone
Add voice conference dial-in and dial-out to Skype/Teams Meetings
Cost decrease – flat rates
Phone System (Cloud PBX)
Better user experience, single business number with you
consolidate global phone system in Office 365
Simplify IT: agile and easy to manage
Skype for Business/Teams
Voice/PBX Services
PSTN Calling Plan
(PSTN Calling)
Fast provisioning for a PSTN number
number portability from other TELCO providers
Flat Calling Plan with included minutes (national, internazional)
Direct Routing
(SIP Trunk)
SIP Trunk to Telco provider for PSTN Access
SIP Trunk to IP-PBX
SIP Trunk to Analog Gateway

31. Phone System (Cloud PBX) Voice Services
Automated Attendant
Call answer / initiate (by name & number)
Call hold / retrieve
Call History
Call Delegation & Call On-behalf
Call Queuing & Routing
Call Transfer (Blind, Consult & Mobile)
Camp-on
Caller ID
Call Waiting
Call forwarding & simul-ring
Device switching
Distinctive ringing
Do-not-disturb routing & call blocking
Enterprise calendar call routing
Music on Hold
Qualified IP Desk Phones
Skype & Federated calling
Team calling
Video call monitor
Voice Mail with Transcription
…
https://products.office.com/en-us/skype-for-business/phone-system

32. Enable PSTN Calling from any device
IP Phones, Smart Room Systems, PC/Mac, mobile devices

33. Teams – Intelligent Communications

34. Teams – Intelligent Communications

35. Teams – Intelligent Communications

36. Personal work space Mobile work space Shared collaboration spaces
Small or large
conference rooms
Arangeofcertified devicesineverysize,foreveryspaceandworkingstyle
Personal devices Shared devices
Skype Room Systems Interactive whiteboardConference Room
Phone
Mobile phoneMobile phone stationHeadset Speaker puckDesk phone

37. Teams - Intelligent Communications devices
Smart Room systems
Room phones
Personal devices

38. Mobile WorkspacePersonal Workspace
Teams - Intelligent Communications
PersonalandMobiledevicesolutions
BT Headset devices Webcam devices
USB Headset devices
Puck devices
Bluetooth devices

39. EcosystemFocused
smarter management for device ecosystems
Complete
parity+ with existing management portals
Policies& Compliance
support for CA policies and compliance policies
Consistent
unified experience across all device types
Insightful
data driven insights and troubleshooting
LowFriction
low friction for both SMB and Enterprise users

40. Certified SBC for Direct Routing:
https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-border-controllers

41. PSTN
network
PSTN SIP TRUNK
IP Phone Softphone
IP-PBX
Teams Users
SBC
Phone System
(Cloud PBX)
Forking / Simultaneous Ringing
Single Number Reach

42. Any SIP/H.323 Videoconference System
Microsoft Teams Client
https://youtu.be/d9Y2C4hQdYM

43. Q&A ?