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Hospitality, 
Flowers 
& 
Your 
Brand 
7 
MOST 
COMMON 
MISTAKES 
by 
Karen 
French
MISTAKE 
NO: 
1 
Thinking 
flowers 
are 
costly. 
Costly 
compared 
to 
what? 
Without 
doubt 
your 
compeGtors 
will 
have 
flowers, 
so 
instead 
of 
looking 
at 
them 
as 
a 
drain 
on 
your 
budget, 
change 
your 
mind-­‐ 
set 
and 
view 
the 
cost 
of 
flowers 
as 
an 
investment 
in 
your 
brand 
to 
create 
a 
beNer 
ambience 
and 
a 
great 
visual 
experience 
for 
your 
customers, 
clients 
and 
guests.
MISTAKE 
NO: 
2 
Not 
condi@oning 
flowers 
before 
arranging. 
Your 
flowers 
will 
die 
fast 
if 
they 
haven’t 
been 
prepped 
well, 
condiGoned 
and 
hydrated 
before 
arranging. 
Bad 
preparaGon 
leads 
to 
shabby 
displays.
MISTAKE 
NO: 
3 
Lack 
of 
aEen@on 
to 
detail. 
Good 
mechanics 
are 
just 
as 
important 
as 
the 
flowers 
themselves. 
A 
rubber 
band 
holding 
your 
flowers 
together 
can 
destroy 
your 
brand 
and 
dirty 
water 
in 
contemporary 
glass 
vases 
shows 
you’re 
not 
on 
the 
ball. 
Pay 
ANenGon 
To 
The 
Detail. 
Throw 
away 
the 
rubber 
bands 
and 
keep 
the 
water 
clean!
MISTAKE 
NO: 
4 
BORING 
Displaying 
the 
same 
arrangements 
over 
and 
over 
is 
boring 
and 
your 
regular 
customers, 
clients 
and 
guests 
will 
get 
bored 
too! 
Do 
something 
different. 
Try 
something 
new. 
STAND 
OUT!
MISTAKE 
NO: 
5 
Not 
Keeping 
Up 
To 
Date 
Not 
keeping 
up 
with 
the 
trends! 
Yes, 
like 
fashion, 
there 
are 
floral 
trends 
too. 
Don’t 
fall 
behind. 
Keep 
up 
by 
keeping 
connected 
to 
the 
flower 
world. 
Subscribe 
to 
the 
great 
floral 
design 
magazines 
and 
send 
your 
in-­‐house 
florists 
and 
staff 
on 
training 
to 
upgrade 
their 
skills.
MISTAKE 
NO: 
6 
Killing 
Your 
Brand 
Not 
choosing 
your 
floral 
provider 
carefully. 
Those 
that 
don’t 
understand 
your 
décor, 
your 
message 
and 
your 
brand. 
If 
you’re 
outsourcing 
this 
service 
choose 
wisely. 
Thinking 
anyone 
is 
able 
to 
do 
the 
job 
can 
kill 
your 
brand. 
Think 
A 
Professional 
Is 
Expensive? 
Wait 
Till 
You 
Hire 
An 
Amateur.
MISTAKE 
NO: 
7 
Failing 
To 
Excite 
If 
you’re 
in 
the 
LUXURY 
space 
and 
the 
flowers 
don’t 
surprise 
and 
delight 
then 
there’s 
something 
missing. 
Don’t 
fall 
into 
the 
trap 
of 
being 
ordinary. 
BE 
EXTRAORDINARY!
Hospitality, 
Flowers 
& 
Your 
Brand 
– 
7 
Most 
Common 
Mistakes 
was 
wriNen 
by 
Karen 
French, 
a 
Floral 
Designer 
& 
Author 
living 
in 
Singapore. 
She 
specializes 
in 
training 
the 
in-­‐house 
Florists 
of 
5 
Star 
Hotels 
to 
create 
flowers 
that 
WOW! 
Tweet 
@KarenFrenchFD 
Interview 
: 
www.karenfrenchfloraldesigns.com/interview-­‐with-­‐karen 
Website: 
www.karenfrenchfloraldesigns.com 
Email: 
Info@karenfrenchfloraldesigns.com

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Hospitality Flowers & Your Brand - 7 Most Common Mistakes by Karen French

  • 1. Hospitality, Flowers & Your Brand 7 MOST COMMON MISTAKES by Karen French
  • 2. MISTAKE NO: 1 Thinking flowers are costly. Costly compared to what? Without doubt your compeGtors will have flowers, so instead of looking at them as a drain on your budget, change your mind-­‐ set and view the cost of flowers as an investment in your brand to create a beNer ambience and a great visual experience for your customers, clients and guests.
  • 3. MISTAKE NO: 2 Not condi@oning flowers before arranging. Your flowers will die fast if they haven’t been prepped well, condiGoned and hydrated before arranging. Bad preparaGon leads to shabby displays.
  • 4. MISTAKE NO: 3 Lack of aEen@on to detail. Good mechanics are just as important as the flowers themselves. A rubber band holding your flowers together can destroy your brand and dirty water in contemporary glass vases shows you’re not on the ball. Pay ANenGon To The Detail. Throw away the rubber bands and keep the water clean!
  • 5. MISTAKE NO: 4 BORING Displaying the same arrangements over and over is boring and your regular customers, clients and guests will get bored too! Do something different. Try something new. STAND OUT!
  • 6. MISTAKE NO: 5 Not Keeping Up To Date Not keeping up with the trends! Yes, like fashion, there are floral trends too. Don’t fall behind. Keep up by keeping connected to the flower world. Subscribe to the great floral design magazines and send your in-­‐house florists and staff on training to upgrade their skills.
  • 7. MISTAKE NO: 6 Killing Your Brand Not choosing your floral provider carefully. Those that don’t understand your décor, your message and your brand. If you’re outsourcing this service choose wisely. Thinking anyone is able to do the job can kill your brand. Think A Professional Is Expensive? Wait Till You Hire An Amateur.
  • 8. MISTAKE NO: 7 Failing To Excite If you’re in the LUXURY space and the flowers don’t surprise and delight then there’s something missing. Don’t fall into the trap of being ordinary. BE EXTRAORDINARY!
  • 9. Hospitality, Flowers & Your Brand – 7 Most Common Mistakes was wriNen by Karen French, a Floral Designer & Author living in Singapore. She specializes in training the in-­‐house Florists of 5 Star Hotels to create flowers that WOW! Tweet @KarenFrenchFD Interview : www.karenfrenchfloraldesigns.com/interview-­‐with-­‐karen Website: www.karenfrenchfloraldesigns.com Email: Info@karenfrenchfloraldesigns.com