Personal Information
Organización/Lugar de trabajo
Poznan, Greater Poland District, Poland Poland
Ocupación
Research & Market Analysis Manager at Raben Group
Sector
Logistics / Supply Chain
Sitio web
www.raben-group.com
Acerca de
I am a marketing professional who specialises in market researches.
My main area of interest as a Research and Market Analysis Manager in Raben Group, an European logistics provider, are customer satisfaction, experience and loyalty with particular emphasis on Net Promoter System. I do my best to make everyone understand that NPS is more than just another metric. I believe that earning of customers loyalty is better, more important and more profitable in long-term than getting new contracts one by one.
My mission is to make people realise that we should treat others in the same way we would like to be treated. This golden rule will work just fine in private as well as in professional l...
Etiquetas
grupa raben
nps
obsługa klienta
badania marketingowe
raben
satysfakcja
outside oof the box
out of the box
creativity
badania satysfakcji
badania nps
net promoter score
csi
satysfakcja klienta
raben group
transportation and logistics
crm
potrzeby klientów
Ver más
Presentaciones
(5)Documentos
(2)Recomendaciones
(7)Poszukiwanie optymalnej lokalizacji magazynów 20170930
Slawomir Blotny
•
Hace 6 años
Co mówią ludzie, których nikt nie słucha?
Albert Stęclik
•
Hace 8 años
Marketing Strategy for Search
Ian Lurie
•
Hace 9 años
The Future of Market Research
M/A/R/C Research
•
Hace 12 años
thinking out of the box
Sharon Lindsey
•
Hace 14 años
The future of the Customer Relationship
Steven Van Belleghem
•
Hace 9 años
Nps jak wykorzystać dane z badania
Katarzyna Ostojska
•
Hace 9 años
Personal Information
Organización/Lugar de trabajo
Poznan, Greater Poland District, Poland Poland
Ocupación
Research & Market Analysis Manager at Raben Group
Sector
Logistics / Supply Chain
Sitio web
www.raben-group.com
Acerca de
I am a marketing professional who specialises in market researches.
My main area of interest as a Research and Market Analysis Manager in Raben Group, an European logistics provider, are customer satisfaction, experience and loyalty with particular emphasis on Net Promoter System. I do my best to make everyone understand that NPS is more than just another metric. I believe that earning of customers loyalty is better, more important and more profitable in long-term than getting new contracts one by one.
My mission is to make people realise that we should treat others in the same way we would like to be treated. This golden rule will work just fine in private as well as in professional l...
Etiquetas
grupa raben
nps
obsługa klienta
badania marketingowe
raben
satysfakcja
outside oof the box
out of the box
creativity
badania satysfakcji
badania nps
net promoter score
csi
satysfakcja klienta
raben group
transportation and logistics
crm
potrzeby klientów
Ver más