Katarzyna Ostojska
19
Seguidores
Personal Information
Organización/Lugar de trabajo
Poznan, Greater Poland District, Poland Poland
Ocupación
Research & Market Analysis Manager at Raben Group
Sector
Logistics / Supply Chain
Sitio web
www.raben-group.com
Acerca de
I am a marketing professional who specialises in market researches.
My main area of interest as a Research and Market Analysis Manager in Raben Group, an European logistics provider, are customer satisfaction, experience and loyalty with particular emphasis on Net Promoter System. I do my best to make everyone understand that NPS is more than just another metric. I believe that earning of customers loyalty is better, more important and more profitable in long-term than getting new contracts one by one.
My mission is to make people realise that we should treat others in the same way we would like to be treated. This golden rule will work just fine in private as well as in professional l...
Etiquetas
grupa raben
nps
obsługa klienta
badania marketingowe
raben
satysfakcja
outside oof the box
out of the box
creativity
badania satysfakcji
badania nps
net promoter score
csi
satysfakcja klienta
raben group
transportation and logistics
crm
potrzeby klientów
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