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Lean Analytics
Will Perone
CTO & Cofounder
August 2015
Who Am I?
• Designing and Programming games since age 11
• Making mobile games since 2005
• Making social games since 2007
• Worked for Glu, Funzio, Kixeye
• Started 3 companies - Andrograde, RubyCoins, Wicked Fun
State of Wicked Fun
• Venture backed
• 16 employees
• Cross-platform real time multiplayer game
• Pre-revenue
• Iterating the product fast
• Iterating UA/Marketing fast
A Conundrum
Be as lean as possible
Iterate as fast as possible
Execute the highest quality bar possible
Different Needs for Analytics
Business Intelligence
– Industry standard events easy
– Hard to dig into the ‘why’
Design
– Want complex game balancing metrics
– Want in-game economy related analytics
Engineering
– Want performance/bug/crash monitors
Wicked Fun’s Solution
• No dedicated PM/Analyst
• Focus on a few core metrics per department
• Don’t waste time building analytics in-house
• Empower each team to do their own analytics
• Balance quantitative and qualitative analysis, don’t let
analytics run your life
– Analytics can mislead you on what to focus on
Design
• Use hierarchical events for balancing
• Not all off the shelf analytics platforms support hierarchical events, may have
to manually do it
• Total in-game currency, Net currency over time
• What are people buying in game
• Certain things still require engineering to get involved (db
queries, adding events to code)
Engineering
• Use analytics as crash report statistics and performance/net
monitoring tools
– Ping, packet size, function times & counts…
– Set up special API keys so you can turn it off if event traffic too high
• Set up a different analytics API key per platform (mobile, web,
PC…)
– The platform itself will color user behavior even if the game is exactly
the same
BI
• Retention (D1, D7)
– Connected to # people who convert to paying
– How long does it take for people to buy?
• Total funnel is hard to set up but worth it
– View ->Install ->Register ->Tutorial ->Screen flow
– Higher dropoff in your marketing or in your game?
• What is the first thing people usually buy?
• Organics vs Paid Installs -> Virality
– Key to cheap UA
Industry Challenges
There is still no good solution for cross-platform marketing,
attribution and analytics
Supporting infrastructure for real time multiplayer cross-platform
games is still in its infancy
Developers want real time analytics data feed to personalize UX
to customers
Questions?
will@wickedfun.com
@willperone
JOIN IN THE CONVERSATION PARTICIPATE IN THE NEXT GIAF
Analytics for Games events@deltaDNA.com
www.deltaDNA.com/GIAF

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GIAF USA Fall 2015 - Lean analytics

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  • 3. Lean Analytics Will Perone CTO & Cofounder August 2015
  • 4. Who Am I? • Designing and Programming games since age 11 • Making mobile games since 2005 • Making social games since 2007 • Worked for Glu, Funzio, Kixeye • Started 3 companies - Andrograde, RubyCoins, Wicked Fun
  • 5. State of Wicked Fun • Venture backed • 16 employees • Cross-platform real time multiplayer game • Pre-revenue • Iterating the product fast • Iterating UA/Marketing fast
  • 6. A Conundrum Be as lean as possible Iterate as fast as possible Execute the highest quality bar possible
  • 7. Different Needs for Analytics Business Intelligence – Industry standard events easy – Hard to dig into the ‘why’ Design – Want complex game balancing metrics – Want in-game economy related analytics Engineering – Want performance/bug/crash monitors
  • 8. Wicked Fun’s Solution • No dedicated PM/Analyst • Focus on a few core metrics per department • Don’t waste time building analytics in-house • Empower each team to do their own analytics • Balance quantitative and qualitative analysis, don’t let analytics run your life – Analytics can mislead you on what to focus on
  • 9. Design • Use hierarchical events for balancing • Not all off the shelf analytics platforms support hierarchical events, may have to manually do it • Total in-game currency, Net currency over time • What are people buying in game • Certain things still require engineering to get involved (db queries, adding events to code)
  • 10. Engineering • Use analytics as crash report statistics and performance/net monitoring tools – Ping, packet size, function times & counts… – Set up special API keys so you can turn it off if event traffic too high • Set up a different analytics API key per platform (mobile, web, PC…) – The platform itself will color user behavior even if the game is exactly the same
  • 11. BI • Retention (D1, D7) – Connected to # people who convert to paying – How long does it take for people to buy? • Total funnel is hard to set up but worth it – View ->Install ->Register ->Tutorial ->Screen flow – Higher dropoff in your marketing or in your game? • What is the first thing people usually buy? • Organics vs Paid Installs -> Virality – Key to cheap UA
  • 12. Industry Challenges There is still no good solution for cross-platform marketing, attribution and analytics Supporting infrastructure for real time multiplayer cross-platform games is still in its infancy Developers want real time analytics data feed to personalize UX to customers
  • 14. JOIN IN THE CONVERSATION PARTICIPATE IN THE NEXT GIAF Analytics for Games events@deltaDNA.com www.deltaDNA.com/GIAF