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Marketing Mistakes New Attorneys Make…
And How to Avoid Them
presented by
Matt Starosciak and Scott Schulten
▶ 38 years of law practice
experience
▶ Founded Schulten Ward
Turner & Weiss, LLP in
1986, currently at 18
attorneys
▶ Executive Board
Member, Legal Netlink
Alliance
▶ Co-chair, Managing
Partners Committee,
Atlanta Bar Association
▶ AV Rated, 14X Super Lawyer,
10.0 Avvo Rating, Legal Elite
▶ Licensed for 19 years
▶ Practice experience in
small and large firms
▶ 10 years selling law firm
marketing products
▶ Founded Proven Law
Marketing in 2011
▶ Author, The Lawyer
Marketing Book (2017)
MattStarosciak ScottSchulten
MISTAKE
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Ignoring Your
Online Resume
Matt Starosciak Scott Schulten
#1Ignoring Your Online Resume
Matt Starosciak Scott Schulten
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Includes:
▶ Bios on websites you control (firm
website)
▶ Bios on websites you don’t control
(Avvo)
▶ Photos
▶ Attorney endorsements
▶ Reviews written about you
▶ Reviews written by you
▶ Media coverage
▶ Criminal records
▶ Social media
▶ Property and tax records
Online Resume
Defined:
Whatapersonsees
when theyGoogle
your name.
Why is it
important?
Perspective and existing clients
and employers will make
judgments based on what they
see.
#1Ignoring Your Online Resume
Matt Starosciak Scott Schulten
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
How does the first
sentence of your website
bio read?
Example:
“Jamie graduated from Georgia State University Law
School in 2016 where she was the Law Review Notes
Editor. She earned her undergraduate degree from
Reinhardt University and was a member of the Beta
Beta Beta Honor Society.”
OR...
“Jamie represents clients in complex family law
matters, including divorce and child custody disputes
as well as support modifications. Prior to joining the
firm, she worked for a nationally recognized CPA firm
based in Atlanta. Jamie’s clients are often small
business owners or those who have accumulated
sizable retirement investments.”
Make certain
that you…
▶ Take control over as much
information as you can
▶ Populate the first page of Google
with positive information
▷ Create an ad?
▶ Write press releases on anything
positive (need not be terribly
newsworthy)
▶ Don’t make yourself sound like a
newbie by focusing on the past!
▶ Be careful of social media posting
#1Ignoring Your Online Resume
Matt Starosciak Scott Schulten
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them #1Ignoring Your Online Resume
Matt Starosciak Scott Schulten
MISTAKE
Assuming Good
Work is Enough/Not
Thinking Long-term
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Matt Starosciak Scott Schulten
It’s difficult to think long-term after completing the process
for earning your law license. Associate work tends to
compound the issue further.
Force yourselftostart
thinkinglong-term
shortly intoyourfirst
job.
Recognizeearlyonthat
doinghighquality work
alone will notproduce
the future you want.
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
&
#2Not Thinking Long-term
Matt Starosciak Scott Schulten
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
MISTAKE
Not Attending
Meetings Involving
the Firm’s Marketing
and Client
Development
Matt Starosciak Scott Schulten
Missing Marketing & Client
Development Meetings
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Whether you are a partner in your first firm or
your goal is to open your own business, you will
need these skills.
Ask to take part in both the marketing portion of partner
meetings and any meetings with marketing sales reps.
1.Shows initiative and is an incredibly easy way to increase your value to the
firm
2.Most partners don’t like this part of the job
Meetings with marketing sales reps have HUGE benefits.
▶ Learn about products, pricing, and
ROI
▶ Make good industry contacts
▶ Learn what not to do
▶ Master negotiation
skills
#3
In 10 years
Matt Starosciak Scott Schulten
MISTAKE
Networking with
the Wrong People
at the Wrong Places
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Matt Starosciak Scott Schulten
Always remember that
pre-event planning
and post-event follow
up are almost as
important as what
happens during the
function.
▶ Who is your best audience
▶ How much time are you
willing to spend
▶ What is your
expectation,
especially with
respect to referral
timing
Beforeyouspend a
minute networking,
determine 3 things:
Networking with the Wrong People
at the Wrong Places
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them #4
Matt Starosciak Scott Schulten
MISTAKE
Talking Too Much
“Law” to Prospects
and Existing Clients
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Matt
Starosciak
Matt Starosciak Scott Schulten
Example:
“Doctrine of Unclean Hands”
Remember:
1. Clients, and especially
prospective clients, want
peace of mind over
everything else.
2. Lawyers who win
unwinnable cases still
end up with unsatisfied
clients. Why?
3. Clients will refer you
many more clients if
they have a personal
connection with you.
4. They won’t understand
the law either way.
Talking Too Much “Law” to
Prospects & Clients
Marketing Mistakes
New Attorneys Make…
And How to Avoid Them
Oneof the most
challenging aspects of
beinganewlawyer
because:
#5
▶ Everyone wants to
prove their knowledge
▶ Very little training on
how to handle a client
meeting
Matt Starosciak Scott Schulten
TheLawyerMarketingBook.com
TheLawyerMarketingBookis themost
current andcomprehensiveresource on
attorneybusiness developmentavailable
today.
GET THE MANUAL

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Marketing Mistakes New Attorneys Make…And How To Avoid Them

  • 1. Marketing Mistakes New Attorneys Make… And How to Avoid Them presented by Matt Starosciak and Scott Schulten ▶ 38 years of law practice experience ▶ Founded Schulten Ward Turner & Weiss, LLP in 1986, currently at 18 attorneys ▶ Executive Board Member, Legal Netlink Alliance ▶ Co-chair, Managing Partners Committee, Atlanta Bar Association ▶ AV Rated, 14X Super Lawyer, 10.0 Avvo Rating, Legal Elite ▶ Licensed for 19 years ▶ Practice experience in small and large firms ▶ 10 years selling law firm marketing products ▶ Founded Proven Law Marketing in 2011 ▶ Author, The Lawyer Marketing Book (2017) MattStarosciak ScottSchulten
  • 2. MISTAKE Marketing Mistakes New Attorneys Make… And How to Avoid Them Ignoring Your Online Resume Matt Starosciak Scott Schulten
  • 3. #1Ignoring Your Online Resume Matt Starosciak Scott Schulten Marketing Mistakes New Attorneys Make… And How to Avoid Them Includes: ▶ Bios on websites you control (firm website) ▶ Bios on websites you don’t control (Avvo) ▶ Photos ▶ Attorney endorsements ▶ Reviews written about you ▶ Reviews written by you ▶ Media coverage ▶ Criminal records ▶ Social media ▶ Property and tax records Online Resume Defined: Whatapersonsees when theyGoogle your name. Why is it important? Perspective and existing clients and employers will make judgments based on what they see.
  • 4. #1Ignoring Your Online Resume Matt Starosciak Scott Schulten Marketing Mistakes New Attorneys Make… And How to Avoid Them
  • 5. Marketing Mistakes New Attorneys Make… And How to Avoid Them How does the first sentence of your website bio read? Example: “Jamie graduated from Georgia State University Law School in 2016 where she was the Law Review Notes Editor. She earned her undergraduate degree from Reinhardt University and was a member of the Beta Beta Beta Honor Society.” OR... “Jamie represents clients in complex family law matters, including divorce and child custody disputes as well as support modifications. Prior to joining the firm, she worked for a nationally recognized CPA firm based in Atlanta. Jamie’s clients are often small business owners or those who have accumulated sizable retirement investments.” Make certain that you… ▶ Take control over as much information as you can ▶ Populate the first page of Google with positive information ▷ Create an ad? ▶ Write press releases on anything positive (need not be terribly newsworthy) ▶ Don’t make yourself sound like a newbie by focusing on the past! ▶ Be careful of social media posting #1Ignoring Your Online Resume Matt Starosciak Scott Schulten
  • 6. Marketing Mistakes New Attorneys Make… And How to Avoid Them #1Ignoring Your Online Resume Matt Starosciak Scott Schulten
  • 7. MISTAKE Assuming Good Work is Enough/Not Thinking Long-term Marketing Mistakes New Attorneys Make… And How to Avoid Them Matt Starosciak Scott Schulten
  • 8. It’s difficult to think long-term after completing the process for earning your law license. Associate work tends to compound the issue further. Force yourselftostart thinkinglong-term shortly intoyourfirst job. Recognizeearlyonthat doinghighquality work alone will notproduce the future you want. Marketing Mistakes New Attorneys Make… And How to Avoid Them & #2Not Thinking Long-term Matt Starosciak Scott Schulten
  • 9. Marketing Mistakes New Attorneys Make… And How to Avoid Them MISTAKE Not Attending Meetings Involving the Firm’s Marketing and Client Development Matt Starosciak Scott Schulten
  • 10. Missing Marketing & Client Development Meetings Marketing Mistakes New Attorneys Make… And How to Avoid Them Whether you are a partner in your first firm or your goal is to open your own business, you will need these skills. Ask to take part in both the marketing portion of partner meetings and any meetings with marketing sales reps. 1.Shows initiative and is an incredibly easy way to increase your value to the firm 2.Most partners don’t like this part of the job Meetings with marketing sales reps have HUGE benefits. ▶ Learn about products, pricing, and ROI ▶ Make good industry contacts ▶ Learn what not to do ▶ Master negotiation skills #3 In 10 years Matt Starosciak Scott Schulten
  • 11. MISTAKE Networking with the Wrong People at the Wrong Places Marketing Mistakes New Attorneys Make… And How to Avoid Them Matt Starosciak Scott Schulten
  • 12. Always remember that pre-event planning and post-event follow up are almost as important as what happens during the function. ▶ Who is your best audience ▶ How much time are you willing to spend ▶ What is your expectation, especially with respect to referral timing Beforeyouspend a minute networking, determine 3 things: Networking with the Wrong People at the Wrong Places Marketing Mistakes New Attorneys Make… And How to Avoid Them #4 Matt Starosciak Scott Schulten
  • 13. MISTAKE Talking Too Much “Law” to Prospects and Existing Clients Marketing Mistakes New Attorneys Make… And How to Avoid Them Matt Starosciak Matt Starosciak Scott Schulten
  • 14. Example: “Doctrine of Unclean Hands” Remember: 1. Clients, and especially prospective clients, want peace of mind over everything else. 2. Lawyers who win unwinnable cases still end up with unsatisfied clients. Why? 3. Clients will refer you many more clients if they have a personal connection with you. 4. They won’t understand the law either way. Talking Too Much “Law” to Prospects & Clients Marketing Mistakes New Attorneys Make… And How to Avoid Them Oneof the most challenging aspects of beinganewlawyer because: #5 ▶ Everyone wants to prove their knowledge ▶ Very little training on how to handle a client meeting Matt Starosciak Scott Schulten
  • 15. TheLawyerMarketingBook.com TheLawyerMarketingBookis themost current andcomprehensiveresource on attorneybusiness developmentavailable today. GET THE MANUAL