With over 10 million downloads and a community of 30,000 registered developers, SugarCRM Community Edition (CE) is extremely popular, free and has deeper functionality than many commercial offerings on the market today. But SugarCRM Community Edition does not meet the needs of growing businesses that require tools like custom reporting, sales forecasting, marketing reports and workflow automation to support business decisions. See what you get with SugarCRM commercial editions.

1. SugarCRM Community vs Professional
10 reasons why it makes sense to go Pro
vs.

2. Agenda
1. Sugar Community
2. When/Why Go Pro?
3. About Loaded

3. The Sugar Community Rocks!
The Community in numbers The reasons you choose CE
Over 10 million downloads Flexible Development Platform
A community of 30,000 Great Community Support and
registered developers Documentation
Has deeper functionality than Open, Transparent Business
many commercial offerings on Culture
the market today

4. 1. Sugar Community
2. When/Why Go Pro?
3. About Loaded

5. Commercial Editions Meet Needs of Growing
Businesses
In the Community Edition, you won't find any of the following:
No customisable reports and No Email and social plugins
dashboards
No project management module
No workflow
No mobile CRM
No Sales forecasting capabilities
No hosting options
No marketing reports
No support
No contracts or quotes
NOT IN

6. Specifically, what do you get with Pro?
More functionality for your
growing company
Reports
Teams
Mobile
Bye-Bye DIY
End-user Support
Customer Success Packages
Sugar-managed deployment
And you still (always) own your
data

7. 1. Custom Reports
Monitor business performance
Track key metrics across sales,
marketing and support
Create advanced charts, scheduled
reports, custom reports, dashboards,
matrix reports, and access more than
50 pre-built reports.
Easily share reports

8. 2. Workflows
Reduce manual processes by
automating information flows and
tasks
Create custom workflows so Sugar
fits your business and how you work
Create tasks and email alerts to
ensure proper follow-up

9. 3. Sales Forecasting
Eliminate "gut feel" guess work and
make data-driven business decisions
Generate accurate forecasts based
on sales data in Sugar and analyze
your pipeline
Monitor how individuals and teams
are performing based on
opportunities by sales stage.

10. 4. Marketing Reports
Measure the effectiveness of
marketing campaigns across multiple
channels
Compare the budget of a campaign
to the resulting actual sales
Create email templates

11. 5. Quotes and Contracts
Create and manage your contracts
and quotes
Manage your Product Catalog so that
your sales team can add your
organisation’s products to quotes

12. 6. Email and Social Plugins
Integrate your Email with SugarCRM
using the Plug-ins for Microsoft
Outlook and IBM Lotus Notes
Manage your Google docs using the
Google Docs integrations
Manage your online meeting using
GoToMeeting, WebEx, LotusLive
integrations with SugarCRM

13. 7. Mobile CRM
Increase the productivity of yours
Sales reps with real-time access on
the go with Sugar Mobile access
Access Sugar from any
smartphone, or any tablet, including
Android, BlackBerry and iPad

14. 8. Tasks and Projects
Create Tasks and assign them to
yourself or to other users.
Use SugarCRM Projects Module to
create and manage projects and
project tasks for your organisation.

15. 9. Hosting
Choose the deployment option that best
suits your needs:
On-site
On-demand
Private clouds

16. 10. Support
E-mail
Phone
Development Support
SugarCRM 24/7 Support with
Loaded!

17. 1. Sugar Community
2. When/Why Go Pro?
3. About Loaded

18. About Loaded Technologies
Loaded Technologies helps Get in Touch!
Australian organisations succeed
in attracting, nurturing and Call Loaded Technologies on
retaining customer relationships +612 8282 2900
7 years experience in
Email us at
implementing, supporting,
sugarcrm@loadedtech.com.au
integrating and hosting SugarCRM
SugarCRM Gold Partner since Visit our website
2005 http://loadedtech.com.au