This slide set provides an overview of the Digital Transformation portfolio of projects being led by Information Services at the University of Edinburgh. The slide set provides the current position on 30th April 2017. We'll update the slideset as work progresses. Digital Transformation is about more than just technology. Our goal is to adopt new "digital first" ways of working which leverage technology, further our mission and provide a world class experience for our students and staff. Digital Transformation is a major, multi-year portfolio of programmes and projects. The current programmes are: - Enterprise APIs - to develop a flexible and secure API framework to support development and deployment of user focused solutions more quickly and at lower cost - Enterprise Data Warehouse - to provide a standards based, flexible and integrated platform for business intelligence and management information - User Experience Services - to improve the digital experience by focusing on user-centred design through consistent standards, user experience services and training - User Centred Portal and Notifications - to develop a new user-centred interface for the University Enterprise Portal (MyEd) - Engagement - to drive engagement with Digital Transformation across the University and provide a governance framework for projects that are not part of other programmes A further tranche of programmes and projects will come on stream later in 2017 with a the portfolio of work to be completed by Summer 2020.

1. Digital Transformation at the
University of Edinburgh
27th March 2017
Gavin McLachlan, Mark Ritchie and Alison Armstrong

2. What is Digital Transformation?
“Digital Transformation is the
changes associated with the
complete application of digital
technology in all aspects of a
modern university”
Gavin McLachlan
CIO, University of Edinburgh

3. The Three Steps to Digital
Maturity
Digital
Competence
Digital
Literacy
Digital
Transformation
• We use some digital technology universally (for
example: email or office tools)Digital competence
• We use digital technologies to enhance and support
our traditional methods of research and educationDigital literacy
• We use digital technologies to inherently enable new
types of innovation and creativity
Digital
Transformation

4. What does a digital culture look
like at the University?
Every educator is
a digital educator
Every student is a
digital student
Every decision
considers the
available
evidence
Everyone plans
and updates their
digital skills
We stop
wondering about
the future – and
start predicting
and proactively
acting
Our digital future

5. Digital Transformation “The Glue”

6. Digital Transformation Bids
Bid Description No of
Years
Accelerated Software
Testing
Proven cloud based test case management solution for managing and
tracking software testing
3
Enterprise APIs Flexible and secure API framework and APIs for development and
deployment of user focused solutions
3
Enterprise Data
Warehouse
Standards based, flexible and integrated platform for business
intelligence and management information
2
Notifications Service Transform task-related communication by standardising and
simplifying key communication processes - tackling one of the key
challenges faced by our students
3
Student Digital
Experience Standards
Delivering our vision of what the student online digital experience
should be and underpinned by interaction standards, applications
and data architecture
1
User Centred Portal New user-centred interface for the University enterprise portal MyEd 3
User Experience
Services
Improve digital experience by focusing on user-centred design
through consistent standards, user experience services and training
3
These bids were selected from the original 21 submitted by Digital Transformation for prioritisation
by the CIO, the Service Excellence Board and the Knowledge Strategy Committee

7. Digital Transformation Impacts
Service Excellence
Student
Administration
Service
Excellence HR
Transformation
Service
Excellence
Finance
Transformation
Service
Excellence
Student
Recruitment
&
Admissions
Lecture
Recording
Estates
Transformation
Accelerated
Software
Testing
√ √ √ √ √ √
Enterprise APIs √ √ √ √ √ √
Enterprise Data
Warehouse
√ √ √ √ X √
Notifications
Service
√ √ √ √ √ √
Student Digital
Experience
Standards
√ X √ √ √ X
User
Centred Portal
√ X Some √ √ X
User Experience
for Self-
Service
√ √ √ √ √ √

8. Digital Transformation
Programmes

9. Programme: Enterprise APIs
• Enable developers to build
solutions quickly
• Simplify integration with
back-office systems
• Encourage reuse – saving
time and money
• Focus on functionality and
user interface not the
plumbing
• Deliver better user
experience

10. Programme: Enterprise Data
Warehouse
• Designed in line with
industry best practice
• Ensures consistent view
of data from multiple
systems and sources
• Promotes consistent and
agreed data definitions
• Enables robust evidence-
based decision-making
• Delivers operational
efficiencies and better
insight

11. Programme: User Centred Portal &
Notifications
• Easier for students and
other users to find
information and complete
key tasks
• Enable more contextual
content to be presented to
users
• Self service which reduces
routine queries and
associated back-office costs
• Better user experience and
increased engagement with
the University

12. Programme: User Experience (UX)
• Define sustainable set of
UX services
• Establish UX team, training,
processes and standards
• Promote user-centred focus
for all university IT based
services
• Better design and
development of solutions
that meet user needs and
align with strategic goals

13. Programme: Engagement & Other
Projects
• Team SharePoint site for
document sharing and
collaboration
• New public website
• Accelerated Software
Testing
• Test script management
• Reduced time and costs
• Improve quality of testing

14. Digital Transformation Portfolio
Structure
Digital
Transformation
Enterprise APIs
Enterprise Data
Warehouse
User Centred
Portal
User
Experience
Services
Engagement
and Other
Portfolio
Programmes
Projects
1 - Proof of Concept
2 - Requirements
3 - Technology
4 - Student APIs
5 - Staff APIs
6 -Timetable APIs
…
1 - Proof of
Concept
2 - ETL
Procurement
3 - ETL Install
4 - Transition to
BAU
…
1 - Design
2 - Responsive
MyEd (Upgrade)
3 - Notifications
Service
…
1 - User Experience
Services
2 - EdGEL Standards
3 - EdGEL Delivery
4 - Student Digital
Experience
Standards
…
1 - SharePoint
and Web Sites
2 - Accelerated
Software Testing
…