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Similar a Managed Services Oracle EDI Integration HOUG 15APR23
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Managed Services Oracle EDI Integration HOUG 15APR23
- 2. • Introductions and Welcome • Recap • DiCentral: Who are we! • Robust Suite of Products/Scalability • Tracking and Visibility Tool • DiMetrics • Security • Project Management and Communications • SLA • Success stories and best practices • Questions and Discussion • Next Steps ? Agenda
- 3. • SaaS Model Drives Top Line Revenue while Delivering Lower TCO • Reduce IT Infrastructure Footprint • Leverage EDI Integration and Supply Chain Optimization Experts for Accelerated ROI • Simplify On-Going Support with User Friendly Service Level Agreements Why use DiCentral?
- 5. ABOUT DICENTRAL: B2B MANAGED SERVICES SOLUTIONS • Dynamic, Scalable Portfolio of Supply Chain Management Solutions • Extensive Experience with Oracle Integration Projects • 900 + B2B Managed Services Clients • Global B2B Supply Chain Experts • Better Technology Stack Means Higher Service Levels • Over 450 Employees with Offices in Texas, Wisconsin, California, Canada, Vietnam, India, Japan, and China. •
- 6. DICENTRAL PRODUCTS AND SERVICES SOLUTIONS THAT ENABLE OUR CLIENTS S Mobile Solutions Cloud-based B2B Tools managing complex trading relationships SaaS Managed Services Complex B2B environment managed, simplified, and integrated On- Premise Software Tools that help manage B2B electronic commerce Same Technology Core Same Technology Core DiSupply SmartTurn B2B Outsourcing Service Bureau ERP Integration Data Transformation Trading Partner Enablement Testing Track and Trace Orchestration Private and Public Portals Communications SW Transformation SW
- 8. 8 Over 10,000 Customers in 25 Countries Worldwide 21 countries world wide
- 9. DiCentral Powers over 60% of the World’s Top Supply Chains
- 11. MANAGED SERVICES OVERVIEW S Retailers/Buyer Organizations Connectivity Transformation Archive Automated Reports Security Encryption QuarantineAlerts Business Rules Community Management AS2 FTP Web Services
- 13. WEB BASED/ONLINE ADMINISTRATION S • Exception Management: Provides alerts based on a violation of a user defined business rule such as improper ship date, improper vessel, time out on sending certain documents, etc. Alerts can be sent via static web, email and mobile platforms (i.e. text message). • Quarantine: Clients can suspend processing of bad data and debug/edit/delete/resend the transaction(s). • Reference table maintenance: Ability for clients to make dynamic changes to reference tables in a map / along with audit tracking. • Track and Trace: Ability for clients to find the status of a given transaction • Archive: On line archive for up to 5 years and ability to retrieve documents
- 14. DASHBOARD
- 16. ORCHESTRATION
- 17. DIMETRICS
- 18. DIMETRICS ORCHESTRATION S •Orchestration: Provides definition and order to the significant occurrences within your global supply chain. •Reports: Metrics that show how the client is measuring you (PKI on fill rates, late shipments, short-ship, late arrivals, etc). Reconciliation reports as well as month end summaries.
- 20. SECURITY
- 21. Maximum Data Security • SSAE-16 Type II Certified • Alert Monitoring • Triple-Layered Encryption • Clustered Database Servers Backed Up Nightly • Comprehensive Disaster Recovery Plan • On-Site Emergency Power Generators • Redundant Back-up Facilities in Austin and Houston TX
- 24. DiCentral Project Management Office Strengths • Methodology based on the Project Management Institute (PMI) guidelines • Project Managers have an in-depth EDI Technical Knowledge • PMs have been with DiCentral 5 years on average
- 27. SLA
- 28. Gold Level •Service Availability and Uptimes •Customer Service Response Times SLA’ S AVAILABLE Platinum Level •Service Availability and Uptimes •Customer Service Response Times •Implementation •Customized Plans •Annual Partner Reviews with DiCentral Leadership •Optional Critical Level Support Matrix
- 30. ORACLE INTEGRATION EXPERTISE SUCCESS STORIES: LEVLAD/ ARBONNEChallenge: • Multiple providers, EDI was manual and cumbersome • Previous EDI Provider could not scale to match growing business Solution: • Critical Turnaround on aggressive lead times • Excellent Technical & Customer Support • Able to Redirect IT staff to other vital activities Best Practice: • Partnership with project management; lead to document format change
- 33. QUESTIONS & ANSWERS THANK YOU!
Notas del editor
- DiCentral’s Dynamic and Scalable technology stack allows our customer to engage with their trading community in an On-Premise, SaaS Managed Services, and our Mobile Commerce tools such as DiSupply Suite of tools.
- Discuss what it means to be a partner: the shows we are attending: OpenWorld etc would talk to the following points - Being an official partner: · means that Oracle has vetted our solution and agrees that we are fit to be an official partner: o Certification is usually based on the solution, the results (number of customers) and the marketing investment we put into the partnership · allows us to use the Oracle logo for Sales and Marketing purposes · allows us to attend, sponsor, present at Oracle conference · gives us access to Oracle resources on every front: pre-sales, technical, support · gives us access to Oracle partners: VARs, Service partners, etc. · gives us advance notice of Oracle innovations and technical changes, which allows us to make sure our solutions are always compatible
- Speak to global presence with customers in 25 countries. DiCentral’s award winning support program includes support in four (4) languages (French, English, Vietnamese, Chinese), support in North America, China and Vietnam (US and Canada) DiCentral’s SaaS interface is translated into four languages. 400 + Managed Services Integration customers span the globe
- Discuss verticals/ discuss experience with TP community, can work with any EDI document type such as traditional documents, banking, transportation etc. DiCentral’s Solution stack connects over 10,000 companies to 2,500 + buying organizations Millions of transactions are exchanged over DiCentral’s Networks each year. DiCentral has experience in retail, banking, oil and gas, transportation, manufacturing and automotive. DiCentral supports multiple transaction standards such as ANSIx12, EDIFACT, PIDX, RosettaNet. We also exchange data through multiple communication types such as VAN, AS2, FTP, FTPs, RNIF 2.0 and more.
- High level over view: We have a high level overview of the dataflow typical of our customers. On the right is the trading partner ecosystem and on the left is your Oracle environment. In the middle is DiCentral’s SaaS network and the image on the bottom represents your DiWeb account which provides you visibility into the data being exchanged between you and your partners. As you may expect since we are a SaaS model there is no installation of software on your side. On the trading partner side (right side) you can rely on us to contact and work with your partners to get maps tested and communications up and running. Whether it is AS2, FTP, or VAN communications, we handle this for you. In addition, we ensure you are connected to your trading partner with all the required transactions at the DiWeb layer. In your case we will integrate three transaction types into Oracle and any of the other peripheral transactions can be accessed at the DiWeb layer. We work with your team to keep the transactions updated as the retailer changes over time. Let’s talk about the DiWeb layer. You have complete data visibility for all inbound and outbound transactions. In a moment we will show you the DiWeb interface and high points. On the left is the integration with Oracle EC (EDI) Gatwaytype for Oracle. This means it is easier for your team to manage. Less technical time and resources spent on your side and an overall reduction in total cost of ownersh. You will see three transaction types: PO, INV ASN. Rather than having 10 PO maps or 10 ASN maps, we distill them down to one master file (template) for each transaction ip (TCO). The method of connecting from your Oracle environment to our SaaS Network is typically done by providing you with a communications tool called DiConnect. It helps you automate the exchange of data coming into and going out of your Oracle environment. See more for deeper explanation of DiConnect below: DiConnect – is Drummond certified communications software. It is designed to run on a customer premise or in the cloud. It can support connectivity to DiCentral as well as direct connections to other 3rd parties. Supports AS2 and FTP, FTP/S, SFTP Rich administration and reporting (exceptions and event management) Since DiConnect is certified with the Drummond Group this means it is Interoperable with other Certified AS2 Software so if you already own AS2 or FTP software we can work with your software.
- What sets DiCentral apart from other SaaS or Outsourced EDI providers on a technical level is the level of visibility and control provided by our web interfaces and dashboards. We call our suite of visibility tools, DiVisibility. It provides your team with secure, role-based access to multiple performance metrics regarding your inbound and outbound data. It is important to realize that our integration customers can operate within their ERP and only come here to find answers to questions about their data exchanged with trading partners. As the Administrator of the accounts you can provide others with logins to the information they require to do their jobs. Unlike On-Premise software, the data is more available to your team and is at their fingertips with a quick login to our system. This means the corporate IT spends less time fact checking and hunting for data and more time solving other pressing issues. There are also many reports that can be generated and emailed as a result of this which also saves time from having to login. Questions like, “Did Walmart receive my ASN’s on time?” If they say that I did not send my ASN ontime, “where do I go to grab and email Walmasrt’s ASN acknowledgement data on to Walmart with Date and Time Stamps to prove this?” As you may know, sometimes this happens where a customer’s EDI system misplaces the information about your successful ASN or Invoice and you get questioned about it a day or a month later. This one feature can save your company money by fighting chargebacks levied by retailers. In DiCentral’s system, this among other features is very helpful in getting the most out of your EDI program. A relatively new capability that has been added is the ability for your team to self-manage cross reference table information. When a retailer sends UPC numbers inside their Purchase Orders as product identifiers, many times your internal employees, especially the warehouse team, will not identify the product by the same number. You can add the internal Item or SKU Number that is recognized by the warehouse into the Cross Ref Management tool which will then add the SKU to the Purchase Order file prior to importing into your ERP. There are other options for adding cross reference information; this just represents one of the most common cross reference scenarios. Training can be provided by DiCentral.
- Show demo or show slides: View of inbound and outbound documents.
- View of documents including information on TP, ISA information, speak to this in layman's terms/ “as technical as we are going to get”, companion piece, we can set up to send automated email about errors or as best practice: review outbox daily to see if there are errors
- Event based document tracking
- KPMG did the certification, check into system and building Also SAS70 certified if they ask
- PM interfaces all the different groups
- Microsoft Project Server: customers can log in and view status of tasks in projects, upload/download documents Sample of view of project schedule with dates and tasks
- Microsoft Project Server: customers can log in and view status of tasks in projects, upload/download documents Sample of view of project schedule with dates and tasks
- Their case was one where they had multiple web log-ins and a legacy stand alone EDI software. None of it was integrated so manual typing of data into their backend system was causing errors and inefficiencies. The CIO at that time wanted to use their SOA Suite tools to have In this project we started out integrating XML data into SOA suite. We are flexible enough to integrate either XML data or other types of files like CSV or Flat Positional Files, so we did as they requested. During the latter stages of this project, the CIO left and a new CIO came and changed direction. He wanted to integrate with the Oracle EC Gateway which is a more traditional approach, since the Oracle EC Gateway has been around for a long time and has a track record of integrating inbound and outbound supply chain transaction files for over twenty years. We adjusted and changed direction with Levlad and integrated the Purchase Order, Invoice, and ASN in the Oracle EC Gateway format which is a Flat Positional File Structure. DiCentral’s flexible architecture allows us to work with a diverse set of customers providing them with solutions that: Provide automation of supply chain data that saves hundreds to thousands of man-hours per year in costly manual processes. Reduction of errors due to automated transformation and importing of high value trading partner data like large Purchase Orders, Invoices, and Advance Shipping Notices. Leverage your current investment in Oracle which increases your company’s ROI on your Oracle ERP investment on software and implementation Reduce the number of IT team resources that must manage the EDI process for your company Eliminate investment and maintenance of hardware and software typically involved in running and EDI system at your company Increase the visibility and control of the important EDI data exchanged between you and your trading partners in DiCentral’s SaaS Netowrk interface called DiVisibility..
- This company is a global tire company that is ranked 9th globally in terms of sales revenue and delivers to over 100 countries worldwide. They integrate the PO, INV and ASN with DiCentral’s outsourced integration solution. The solution helps them save time and resources while achieving automation with their largest retail customers, including Walmart. DiCentral worked with C3 Solutions, an Oracle reseller in Irvine, CA., to deliver the project on-budget and on-time.
- The Chicago Unifed School District is the third largest school district in the United States. Annual budget of $5.328 billion 675 schools under management Serves 410,000 students Uses DiCentral’s On-Premise software combination of DiTranslator/DiUnite for Oracle to Manage EDI across the enterprise. Integrates Inbound Purchase Orders, Outbound ASN and Invoices with their suppliers. Integrates outbound 270 and inbound 271 transaction sets to MediAid Integrates 820, 822, and 824 with their banks.