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TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT




By
     Murtala Lawal 1122300037
     El Badawiy 1122300025
Outline
   INTRODUCTION
   WHY DO WE NEED KM TECHNOLOGY
   THE ROLE OF KM TECHNOLOGY
   WEB 2.0 AND KM
   KM TECHNOLOGY FRAMEWORK
   KM TOOLS
TECHNOLOGY AND KM

  Technology is one of the four pillars of KM which
   support and enable KM strategies and
   operations.
                   (Stankosky 2005)
  KM is to coordinate an organization's people,
   technology, processes and organizational
   structure.
                   (Dalkir 2005)
KM Technologies

Trying to implement a KM systems without technology is
   extremely difficult but the technology on itself does not
   make the KM system work; it can facilitate and enable
   connections and communications but it will not make
   them happen.
                      (Gamble and Blackwell, 2001)
Why do we need Technology in KM ?




CULTURE                               TECHNOLOGY
If the culture of collaboration and   All activities involved in the
knowledge sharing does not exist,     knowledge life cycle such as
adopting more technologies will       capture, organization, retrieval,
not yield much benefit to a KM        distribution and maintenance are
implementation.                       also supported by technology
Role of Technology in KM
           The    main    role    of
           technology in KM is to
           help    people      share
           knowledge        through
           common storage so as to
           achieve economic reuse
           of knowledge.
Where to use the Technologies ?
Benefits of using Technology in KM


 Spreading Knowledge would be
  easier
 Decision making process can be
  done faster
 Helps employee to adopt to the
  new culture of knowledge sharing
 Enhance communication
Web 2.0 and KM
       Web 2.0 speed up KM

             Web 2.0 websites allow users
             to do more than just retrieve
             information. By increasing
             what was already possible in
             "Web 1.0", they provide the
             user with more             user-
             interface,    software      and
             storage facilities, all through
             their browser.
KM use Web 2.0 sites to
 Share what you have learned, created, proved
 Innovate to be more creative, inventive,
  imaginative
 Reuse what others have already done
 Collaborate to take advantage of what others
  already know
 Learn by doing from others and from existing
  information
Class Activity
          What tool would you use to ?

 Publish your ideas for others to read or
    comment
   Inform colleagues about new information
   Improve a document with coworkers
   Meet new people to develop new ideas
   Ask for help
   Listen to an expert
   See what other people think about an issue
KM Technology Framework

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Technologies for km

  • 1. TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT By Murtala Lawal 1122300037 El Badawiy 1122300025
  • 2. Outline  INTRODUCTION  WHY DO WE NEED KM TECHNOLOGY  THE ROLE OF KM TECHNOLOGY  WEB 2.0 AND KM  KM TECHNOLOGY FRAMEWORK  KM TOOLS
  • 3. TECHNOLOGY AND KM  Technology is one of the four pillars of KM which support and enable KM strategies and operations. (Stankosky 2005)  KM is to coordinate an organization's people, technology, processes and organizational structure. (Dalkir 2005)
  • 4. KM Technologies Trying to implement a KM systems without technology is extremely difficult but the technology on itself does not make the KM system work; it can facilitate and enable connections and communications but it will not make them happen. (Gamble and Blackwell, 2001)
  • 5. Why do we need Technology in KM ? CULTURE TECHNOLOGY If the culture of collaboration and All activities involved in the knowledge sharing does not exist, knowledge life cycle such as adopting more technologies will capture, organization, retrieval, not yield much benefit to a KM distribution and maintenance are implementation. also supported by technology
  • 6. Role of Technology in KM The main role of technology in KM is to help people share knowledge through common storage so as to achieve economic reuse of knowledge.
  • 7. Where to use the Technologies ?
  • 8. Benefits of using Technology in KM  Spreading Knowledge would be easier  Decision making process can be done faster  Helps employee to adopt to the new culture of knowledge sharing  Enhance communication
  • 9. Web 2.0 and KM Web 2.0 speed up KM Web 2.0 websites allow users to do more than just retrieve information. By increasing what was already possible in "Web 1.0", they provide the user with more user- interface, software and storage facilities, all through their browser.
  • 10. KM use Web 2.0 sites to  Share what you have learned, created, proved  Innovate to be more creative, inventive, imaginative  Reuse what others have already done  Collaborate to take advantage of what others already know  Learn by doing from others and from existing information
  • 11. Class Activity What tool would you use to ?  Publish your ideas for others to read or comment  Inform colleagues about new information  Improve a document with coworkers  Meet new people to develop new ideas  Ask for help  Listen to an expert  See what other people think about an issue