Supervisors work closely with employees of any given business. While some supervisors act as managers and tell people how to do their work, others work as part of a team and supervise with respect, loyalty and a positive tone of voice. It is often the small characteristics that define a good and enjoyable employee supervisor. Rather than telling people how to work, a good supervisor serves as an inspiration and provides guidance for hardworking employees.
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Managerial and Technical skills of supervisors
1. Managerial and Technical skills of supervisors
By: Nabila Naik
Assistant Manager HR (Group Training Soft & Technical at Casual Sportswear Pvt.
Ltd.
2. Who is supervisor
Job Description
Communication Skills
Forecasting Absenteeism & Time Management
Time Study & Line Balancing
Operation Breakdown
Quality & cutting system Knowledge
Machine Handling
Problem Solving Methods
Broken Needle Procedure
Sharp Tools Management
Production Follow Up Mechanism
Compliance /Cleanliness
Team Building Activity
3. Each segment looked by a persons call “supervisor”
a Supervisor is “ a person who instructs, directs,
and controls the workers in the performance
of their duties”.
Supervisor is a key person in any organization.
“Good supervisor aims for the greates
output at the agreed quality for the least
cost “
Each sewing line is divided
into 03 segments front,
back & joining
4. Maintain discipline
Style analysis
Line Balancing and WIP Control
Coordination with others
Operator training
Target achievement/Hourly Critical
job follow up
Quality system implementation
Meeting compliance requirements
Preparing all relevant documents
Collecting Trims & accessories
5. Production supervisor keep
their knowledge up
to date in the
areas of current standards, good
manufacturing practices and
industry trends through,
Monitoring of technological
developments and trends.
Attending external training
programs.
Taking part in house training
sessions and meetings.
Operator Attendance
Report
Machine SPI Checking
Inventory Checking
Material Movement
Stitching Quality Report
Yesterday’s Biggest Problem
Yesterday’s Line
Performance
Production Data Capturing
Hourly Line Output Report
WIP Control & Line
Balancing
6. Dependability
Leadership
Attention to Detail
Integrity
Initiative
Concern for Others
Self Control
Stress Tolerance
Cooperation
Analytical Thinking
Adaptability/Flexibility
Persistence
Independence
Achievement/Effort
Social Orientation
Innovation
7. COMUNICATION
SKILLS
Spoken Word Visual Images
Written Word Body Language
What are the most common ways we communicate?
Supervisors’ communication skills are important for their own
careers. Supervisors are accountable for certain performance
standards. including the ability to communicate well with
employees, colleagues and managers. Promotions are often more
available to supervisors who have good verbal and written
communication skills and the ability to develop positive
relationships with others in the workplace.
8. Absenteeism Forecasting
Absenteeism is an employee's intentional or habitual absence
from work . Employee absenteeism is one of the most common
problems facing employers in today’s workplace.
A day off from work is anything but a free
day. Absences carry hidden costs that can
affect an organization’s productivity and
revenue, Here are four ways to reduce the
cost of employee absences
1.Track employee absences
2.Change employee behavior
through wellness programs.
3.Help employees return to work.
4.Reduce workplace stress.
9. 1-Schedules absenteeism
Employee provide 48 hours advance notice and
have some flexibility in scheduling their
absences.
2-Announce Absences
The employee provide 12 hours notice when
he/she must be absent.
3-Unscheduled Absences
The employee call prior to the beginning of
the shift indicating he/she will be absent.
4-No show or AWOL
The employee doesn’t inform supervisor that
he/she will be absent
There are 4 types of Absenteeism
Categories
11. A technique that has been used in business management for a
long time is the categorization of large data into groups. These
groups are often marked A, B, and C,D hence the name.
Activities are ranked by these general criteria:
A – Tasks that are perceived as being urgent and important,
DO
B – Tasks that are important but not urgent, Delegate
C – Tasks that are unimportant but urgent, Delay
D - Tasks that are unimportant and not urgent. Delete
ABCD analysis Or 4D Formula
12. It seems that there is
never enough time in
the day. But, since we
all get the same 24
hours, why is it that
some people achieve
so much more with
their time than
others? The answer
lies in good time
management.
Better morale
Lower absenteeism
Less employee
burnout
Greater productivity
The Benefits of Time management for a
company
13. Time
StudyHOW TO TAKE TIME & FIND SMV
Operator picks a piece then we start
stopwatch after complete operation
operator drop the piece we have to
pause stopwatch. This process will be
done minimum (10 times) & total
time will be divided by no of readings
& take ASCT (Average single cycle
time) & find actual SMV (Standard
Minute Value) then add Allowances
P/F (Personal Fatigue Allowance) &
M/D (Machine Delay Allowance)
14. Time Study
A simple sewing cycle consists of following elements.
Pick
Align
Sew
Dispose
15. Performance :
Performance measure by
the operator
Efficiency :
Efficiency measure by the
operation
Utilization :
Utilization measure by the
management. Utilization means how
much we utilized the operator
through out the day.
How toto Check Operator
performance Efficiency &
Utilization
16. Performance Measure
Performance = out put /on standard time
Performance = SAM x production x 100
On standard time x No. of workers
Example:
SAM : 15 Minute
Production : 1000 pcs
On standard time: 450 minute
No. of workers : 35 workers
Performance = SAM x production x 100
On standard time x No. of workers
P = 15 x 1000
450 x 35
= 15000 =0.952
15750
=0.952 x 100 = 95% Performance
Efficiency Measure
Efficiency = out put / input
Efficiency = SAM x Production x 100
Clock time x No. of workers
Example:
SAM : 15 Minute
Production:1000 pcs
Clock time: 480 minute
No. of workers : 35 workers
Efficiency = SAM x production x 100
Clock time x No. of workers
E= 15 x 1000
480 x 35
= 15000
16800
= 0.892 x100 = 89% Efficiency
17. Importance Of Quality
The only solution is to create awareness about the
quality and motivate the employees to make it a
habit not the requirement to be fulfilled. This is
about the behavioral change and a huge shift from
the “chalta hai” attitude of garment industry
employees. These changes will not come in a day or
a month, it will require much more than that and
above all that a patient management of the
company. But once we imbibed it in the system
“Quality will just happen, not a thing to be asked
for”.
“Qualit
y is not
a word;
it is a
state of
mind.”
19. 7/0 Quality
system
If 1 faults found out of 7 pieces check another 7 piece, if ok
then proceed
7 pieces checked by each operator if 2or more faults found out
of 7 pieces, stop production and take immediate action
The 7/0 Quality System Is Based On Three Colors. The Flags Of These
Colors Are Placed On Machine To Identify Type Of Severity Of Defect.
If 0 faults found out of 7 pieces continue production
20. Cutting Information
1. Supervisor should be
familiar with range
2. Laying, bundling
system
3. Fabric defect
knowledge.
4. Cutting faults
5. Handling of range
inline
6. Recutting management
21. Machine Handling Videos
Here are basic directions for
threading a sewing machine, a
simple process that takes only a
handful of minutes.
Needle lock stitch
Double Needle lock stitch
5 thread O/L (safety)
Feed of the arm Machine
Waist Band Machine
22. Problem Solving Method
Problem solving is the act of defining a problem; determining
the cause of the problem; identifying, prioritizing and
selecting alternatives for a solution; and implementing a
solution.
In problem solving, there are four
basic steps.
1.Define the problem
2.Generate alternative solutions
3.Evaluate and select an alternative
4.Implement and follow up on the
solution
23. 1-Fishbone diagram
Fishbone is a
method to
solve
problems.
Problem
Equipment Process People
Material Environment Management
24. 2- 4 M Method
24
This is another method for problem solving
Man :
Not involved
Machine:
Inappropriate thread tension
Method:
Wrong needle size & thread size
Material:
Not Involved
25. 25
It means number of defects found or detected per 100 garments. This is also
known as DPHU (Defects Per Hundred Units(.
To understand DHU, first you have to know the term 'defects' in garments and
defective garment
What is DHU
(Defective) (Defects) Checked piece
5 10 250 Pieces
Formula = (Total defects
found/Total garments inspected
* 100)
Defects detail in 5 Pieces
First piece 1 defects
2nd
piece 3 defects
3rd
piece 2 defects
4th
piece 3 defects
How many Defects 5th
piece 1 defects
How many Defected pieces 5 piece total 10 defects
%4100
250
10
=×
%410025010 =×÷
26. Production Follow Up Mechanism
Supervisor must keep track of
his hourly production of at least
critical operation
Hourly target can be recorded
by putting bundle stickers on
machine or by manually writing
quantity on machine.
Supervisor should also keep
track of pairing and alteration
remaking in line.
27. Needle Knowledge
Each type of machine require different type of
needle
Needle Size:
Can be as small as 0.6mm or as large as 2.5mm.
The needle size is determined by thread size
Needle Shape:
Round Point
Ball Point
Sharp Point
28. Sharp Tool & Broken Needle Policy
It is the policy of casual sportswear to provide our clients metal
contamination free product . for this we ensure through our
processes that every product is free from metal contamination.
○ All the sharp tools used in every department are counted and
listed down.
○ All sharp tools issued to relevant employees by name where
required.
○ Record of all sharp tools kept by each sectional In-Charges where
sharp tools being use.
○ During the work, all sharp tools are tied up with elastic to hand or
table.
○ If during working any sharp tools lost Department Head, and
Manager Compliance are informed then new tool issued to relevant
person and investigate the root cause.
○ Sharp tools include Scissors, needle and clippers/ Cutter.
29. Supervisor will take the needle parts to the needle room with
operators name, machine and line number and he will be given
replacement.
Broken needle all parts not found:
Supervisor will give balance parts to maintenance assistant along with
garment, after checking machine area by magnet.
Broken Needle
Policy
30. Administrative Part
Disciplin
e
Managing Your Time
What are some timewasters?
Prioritize your work
To do lists
Plan your tasks daily
Evaluate time management
several times during the day
4D formula
Do it
Delegate it
Delay it
Delete it
Supervisor is responsible to
maintaining discipline with
line and in surroundings.
Responsible to control
unnecessary movements.
should come 10 minutes
before shift time &
leave after 10 minutes.
Make sure all workers come
before shift time
31. Questions to ask before
making a decision
Do I have enough information to
make a decision?
• What would be the worst possible
result if I make that decision?
• Do I need to make a decision at
this time?
Am I the best person to make the
decision?
Decision
Making
32. Circumstances that
Lead to
Favoritism in the
Workplace:
• Family relationships
• Friendships
• Common beliefs
• Ex-classmates
• Ex-colleagues
• Gender
• Religion
Avoid Favoritism
33. Talent win games but
teamwork and intelligence
win championship
Importance of Teamwork In The Workplace
1-Achieve Goal Faster
2-Creativity
3-Better Learning Curve
4-Enhanced Communication
5-Equal Distribution of Work
6-Personal Accountability
7-Conflict Resolution
34. •Motivation is summation of
motive and action
•Motivation= Motive + Action
Motive require goals
Actions require energy
Motivation
“Employee who believe that management is
concerned about them as a whole person, not
just as an employee, are more productive, more
satisfied, more fulfilled. “
Anne M. Mulcahy
35. If you want a happy ending, that
depends, of course, on where you
stop your story."
Orson Welles
Thank You !!!