Redefining Borders with Intelligent Vendor Selection - Post Expo 2013

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With online shopping continuing to expand across borders, domestic post and parcel organisations increasinglyneed to utilise the services of carriers in other countries to deliver their post and parcels. These multiple global partnerships are difficult to manage: choice of partner follows complex selection rules, items need to be correctly labelled for the destination country and must be accompanied by the correct documentation. Becky Clark demonstrates how carriers across the world are solving these problems and creating new market opportunities through the use of ‘intelligent vendor selection’. Case studies will include La Poste, New Zealand Post and Royal Mail.

Tecnología Empresariales

Copyright © NetDespatch Limited 2013. All Rights Reserved
Post Expo 2013
Becky Clark
CEO, NetDespatch Ltd
Redefining Borders with
Intelligent Vendor Selection

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 2
Copyright © NetDespatch Limited 2013. All Rights Reserved
A SaaS „pay-per-shipment‟ shipping platform for postal and parcel carriers
Intelligent web-based applications that simplify international shipping
High volume label, manifest, customs document and pre-advice production
Cost saving seamless integration solutions for retailers and carriers
Supporting 100,000+ worldwide businesses securely 24x7x365
Recognised as one of the top Cloud Computing providers in the UK
Industry expertise helping to increasing both efficiency and customer service
Who are we?

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 3
Copyright © NetDespatch Limited 2013. All Rights Reserved
Ecommerce sales are said to have topped $1 trillion in 2012 ... www.emarketer.com
Estimated to reach $1.3 trillion worldwide for 2013 ...www.emarketer.com
Top 5 countries for 2011-2013 are USA. China and the UK ...www.emarketer.com
Leaders for 2016 expected to be Asia Pacific and Western Europe ...www.emarketer.com
More than half of Europe‟s Top 300 web merchants sell internationally... www.imrg.com
240 million European consumers are spending an average of €1,000 online every
year. ... www.imrg.com
The growing opportunity

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 4
Copyright © NetDespatch Limited 2013. All Rights Reserved
The challenge
Partnerships to be created with multiple country delivery partners
Correct Customs Documentation to accompany the parcels
IT Systems have localisation - language, UOMs, currency and time zones
Labels handle international addressing formats
Operational systems streamlined to reduce over-labelling
Returns to be correctly processed
But......................
Retailer shipping solutions must be quick and easy to use

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 5
Copyright © NetDespatch Limited 2013. All Rights Reserved
Case Study – New Zealand Post

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 6
Copyright © NetDespatch Limited 2013. All Rights Reserved
Country Partnerships
Define the relationship between you (the Carrier) and your collection or delivery
partner (the Vendor)
Establish the services you will need from the Vendor and any shipping restrictions
Agree labelling and routing rules – yours, theirs or a hybrid?
Agree manifesting requirements
Agree pre-advice and tracking data arrangements (web services, FTP etc)
Consider the reason you will use that Vendor – country, postcode, weight,
dimensions
Offer the service to your customers without them having to change their systems

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 7
Copyright © NetDespatch Limited 2013. All Rights Reserved
Carrier / Vendor

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 8
Copyright © NetDespatch Limited 2013. All Rights Reserved
The NetDespatch Solution
A single web-based shipping solution that automatically:
Integrates with your customer‟s warehouse system
Selects your preferred collection / delivery country partner, based on country
postcode, weight and dimensions
Prints your agreed labels for that country partner
Prints required export / commercial invoice for the destination
Prints collection and customs manifests in the correct currency
Advises you of each shipment booked for billing purposes
Allows you to view the country partner selected and their consignment number
Advises third parties for freight clearance
Advises you country partner of expected shipments
Imports tracking from your country partner

Copyright © NetDespatch Limited 2013. All Rights Reserved
Label & Manifest Production

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 10
Copyright © NetDespatch Limited 2013. All Rights Reserved
China Post variant – CN23
Non-Latin fonts

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 11
Copyright © NetDespatch Limited 2013. All Rights Reserved
International

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 12
Copyright © NetDespatch Limited 2013. All Rights Reserved
Business Model
Strategic business partner – we care!
Innovative “Pay As You Go” per consignment
payment model
Costs relate to revenue
Software as a Service (on demand)
Drives efficiency and profitability
Multi tenant, single instance
application, secure, scalable and always up to
date

Copyright © NetDespatch Limited 2012. All Rights Reserved
Page 13
Copyright © NetDespatch Limited 2013. All Rights Reserved
Thank you!
www.netdespatch.com

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Redefining Borders with Intelligent Vendor Selection - Post Expo 2013

2. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 2 Copyright © NetDespatch Limited 2013. All Rights Reserved A SaaS „pay-per-shipment‟ shipping platform for postal and parcel carriers Intelligent web-based applications that simplify international shipping High volume label, manifest, customs document and pre-advice production Cost saving seamless integration solutions for retailers and carriers Supporting 100,000+ worldwide businesses securely 24x7x365 Recognised as one of the top Cloud Computing providers in the UK Industry expertise helping to increasing both efficiency and customer service Who are we?

3. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 3 Copyright © NetDespatch Limited 2013. All Rights Reserved Ecommerce sales are said to have topped $1 trillion in 2012 ... www.emarketer.com Estimated to reach $1.3 trillion worldwide for 2013 ...www.emarketer.com Top 5 countries for 2011-2013 are USA. China and the UK ...www.emarketer.com Leaders for 2016 expected to be Asia Pacific and Western Europe ...www.emarketer.com More than half of Europe‟s Top 300 web merchants sell internationally... www.imrg.com 240 million European consumers are spending an average of €1,000 online every year. ... www.imrg.com The growing opportunity

4. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 4 Copyright © NetDespatch Limited 2013. All Rights Reserved The challenge Partnerships to be created with multiple country delivery partners Correct Customs Documentation to accompany the parcels IT Systems have localisation - language, UOMs, currency and time zones Labels handle international addressing formats Operational systems streamlined to reduce over-labelling Returns to be correctly processed But...................... Retailer shipping solutions must be quick and easy to use

6. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 6 Copyright © NetDespatch Limited 2013. All Rights Reserved Country Partnerships Define the relationship between you (the Carrier) and your collection or delivery partner (the Vendor) Establish the services you will need from the Vendor and any shipping restrictions Agree labelling and routing rules – yours, theirs or a hybrid? Agree manifesting requirements Agree pre-advice and tracking data arrangements (web services, FTP etc) Consider the reason you will use that Vendor – country, postcode, weight, dimensions Offer the service to your customers without them having to change their systems

8. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 8 Copyright © NetDespatch Limited 2013. All Rights Reserved The NetDespatch Solution A single web-based shipping solution that automatically: Integrates with your customer‟s warehouse system Selects your preferred collection / delivery country partner, based on country postcode, weight and dimensions Prints your agreed labels for that country partner Prints required export / commercial invoice for the destination Prints collection and customs manifests in the correct currency Advises you of each shipment booked for billing purposes Allows you to view the country partner selected and their consignment number Advises third parties for freight clearance Advises you country partner of expected shipments Imports tracking from your country partner

12. Copyright © NetDespatch Limited 2012. All Rights Reserved Page 12 Copyright © NetDespatch Limited 2013. All Rights Reserved Business Model Strategic business partner – we care! Innovative “Pay As You Go” per consignment payment model Costs relate to revenue Software as a Service (on demand) Drives efficiency and profitability Multi tenant, single instance application, secure, scalable and always up to date

Redefining Borders with Intelligent Vendor Selection - Post Expo 2013

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Redefining Borders with Intelligent Vendor Selection - Post Expo 2013