Proposal presentation for starting communities of practice in Non profit organisation

1. 
Community of Practice Proposal
Launching Community of Practice in a Voluntary Welfare Organization
Nur Syahidah Alim | Nirmala Selvaraju

2. Agenda
 Introduction to Case Study
 CoP Implementation Framework
 Inquiry Phase
 Design Phase
 Prototype Phase
 Launch Phase
 Grow & Sustain Phase
 Conclusion / QnA

3. TEACH Me Services
 Aims at helping youths with special
needs in maximizing their potential to
lead dignified and independent lives.
 Consists of three departments:
therapy support, education
support, & counseling.
 Future intentions to become
a research center.
 Adopted an evidence-based
practice (EBP) culture.

4. Here is the problem…
Does not practice
Formal systems of Creating time and
capturing tacit
capturing tacit No time to share
space in sharing
knowledge
knowledge knowledge
Retaining current
High employee
employees, motivat
turnover
ing newcomers

5. CoP Implementation Framework
• Recruitment of Members
• Community Cultivation • Community Citizenship
Ceremony
DESIGN LAUNCH
PHASE PHASE
GROW &
INQUIRY PROTOTYPE SUSTAIN
PHASE PHASE PHASE
• Community Identity • Discovery and • Learning / Knowledge
• Organizational Strategy Preparation Sharing Activities
and Value • Community Health
Assessment

6. Inquiry Phase: CoP Identity
DOMAIN: Aims to build up the capabilities and establish a network
among practitioners in TEACH Me Services, who are involved
in dealing with existing and new cases.
COMMUNITY: Primarily targeted at practitioners in the Therapy
Support, who are involved in designing effective and
appropriate solutions for each case’s problem, which are
seen through and evaluated through several follow-ups.
PRACTICE: The various case studies and issues that are currently facing
or discussing at local and international context, with a
particular focus on enhancing welfare and success of clients
in TEACH Me Services.

7. Inquiry Phase: Strategy and Value
GOALS: • Short-term: helping with current challenges faced and providing
expertise to fellow practitioners in TEACH Me Services.
• Mid-term: developing innovative solutions to address upcoming/new
cases’ problems.
• Long-term: accumulating body of knowledge, which helps in
enhancing capabilities as research center.
SPONSORSHIP: The Ministry of Community, Youth and Sports (MCYS) will provide
sponsorship to support TEACH Me Services and the community.
CURRENT • High commitment and common interest in welfare and success of
SUCCESS case.
FACTORS: • Recent adoption of evidence-based practice (EBP) culture
encourages knowledge sharing and learning among practitioners.

8. Design Phase: CoP Cultivation
ACCESS TO INDIVIDUAL
MEETINGS PROJECTS RELATIONSHIP
EXPERTISE PARTICIPATION
• Meetings on • Open • Need to get • Opportunities • Open
2nd Saturday discussion/sha rapid access to to learn from discussion
of each month ring of case expert advice and connect • Reward
• Face-to-face studies • Regularly with people system is
invite outside adopted
experts
COMMUNITY CONTENT OPEN-ENDED
CONTEXT
CULTIVATION PUBLISHING CONVERSATIONS
• Create openness • Need to track • Contents should • Conversations are
to learn and share participation and be published open-ended in
knowledge usefulness of frequently meetings
• Activities are content shared • Brief summaries of • High commitment
integrated with • Feedback system each meeting will and interest are
work /AARs is adopted be shared online needed
• Visible to non- • Level of access • Repository is
members control is needed needed

9. Prototype Phase
LEARNING
NEED FOR COP ISSUE ROLE
ACTIVITIES
• To share the issue • Maintaining details • Core group • Exchange
and case studies of cases • Active • Productive inquiries
faced by therapists • No communication • Occasional • Producing assets
• Finding solutions • Peripheral • Building shared
understanding
• Formal access to
knowledge
SPONSORSHIP &
LEADERSHIP ROLES TECHNOLOGY
ORGANISATION ISSUES
• Community leaders • Individual tools • Short-term, mid-term and
• Facilitator • Participation long-term goals
• Broker • Group tools • Sponsorship
• Core group member • Asynchronous • Budget
• Subject matter expert • Synchronous • Support
• Technology steward • Technology

10. Launch Phase
Whole-
Pre-launch Invitation to
community
meeting the launch
launch
Meeting
Sharing on CoP Opening
logistics
Getting to
know each
other

11. Grow & Sustain Phase
Community Health
Types of Activities
Assessment
• Open conversation • Regular updates
• Motivation speech • After Action Review
• World café (AAR )
• Case studies • Conducting feedback
• Fish Bowl Technique survey
• Document management

12. Conclusion
“Knowledge only has true
value when it is shared.”
Community of Practice (CoP) is the place
where knowledge come as bud to the needed person
and gets blossom in right hand and gives fruitful result
at right time.

13. Thank You!