In cooperation with Vienna and Lyon, the City of Munich was chosen in 2015 to host the European Smarter Together project. Since then, all three cities have been working together on intelligent solutions for the smart city of tomorrow: Energy system refurbishment in housing complexes, mobility stations, neighbourhood sharing boxes and smart lamp posts are only a few of the sustainable measures on which Munich's local government is collaborating with local residents and partners from industry, and research to transform the Neuaubing-Westkreuz/Freiham project area into a smart urban district that is fit for the future. The model measures we have developed for Smarter Together set an example for other urban districts and cities throughout Europe. The glossy brochure aims to document the activities and achievements of the City of Munich and its partners within and thanks to the SMARTER TOGETHER project as of a January 2019. The structure of the brochure is as follows: After a brief preface of the mayor of the City of Munich, there is an introduction of the SMARTER TOGETHER projects which gives information about the common goals, the partner cities, the local partners as well as the Munich project area. The main part is focusing on the activities and achievements in Munich after three years of implementation and is divided into the sections: Citizen and Stakeholder Engagement, Mobility, Energy and Technology. The document concludes with an outlook on the next activities on monitoring, evaluation and replication. This report reflects only the author’s view, neither the European Commission nor INEA is responsible for any use that may be made of the information it contains.

1. EU-Project Smarter Together Munich
Documentation of Activities and Achievements
February 2016 - January 2019

2. © Andreas Heddergott

3. About Smarter Together
1 - Citizen Engagement
2 - Mobility
3 - Energy
4 - Technology
Monitoring and Evaluation
04
12
20
24
36
44

4. 4
Today, more than half of the world’s
population lives in cities. Current
UN forecasts project that this figure
will rise to 75 percent by 2050. The
requirements this development places
on infrastructure are already a con-
stant challenge. Urban densification
is driving greater demand for living
space and energy, adding to conges-
tion, making parking space scarcer
and last, but by no means least, in-
creasing the burden of pollution, all of
which creates the need for new, smart
concepts.
In cooperation with Vienna and Lyon,
the City of Munich was chosen in
2015 to host the European Smarter
Together project.
As part of the project we have been
working on intelligent solutions for
the city of tomorrow: Energy system
refurbishment in housing complexes,
mobility stations, neighbourhood
sharing boxes and smart lamp posts
are only a few of the sustainable
measures on which Munich’s local
government is collaborating with
local residents to transform the Neu-
aubing-Westkreuz/Freiham project
area into a smart urban district that
is fit for the future.
The measures we have developed
for Smarter Together should set an
example for other urban districts and
cities throughout Europe.
Dieter Reiter
Mayor of the City of Munich
Preface
by the Mayor
© LH München

5. 5
A potent economy and a high qua-
lity of life make the Bavarian capital
especially attractive to young adults
with a good education. Global players,
hidden champions, SMEs and singu-
larly ambitious start-ups value the
ideal conditions they find in this city.
In the shape of the EU-backed Smar-
ter Together project, local government
is showcasing the contributions which
cities such as Munich can make to
climate change mitigation, environ-
mentally friendly mobility, local public
services and an efficient power sup-
ply. The name “Smarter Together” sets
the tone, highlighting that we really are
smarter when we pull together.
In the context of this project, Munich
– together with Vienna and Lyon, the
two other lighthouse cities – is in-
creasingly emerging as a central hub
of pan-European collaboration.
Across departmental boundaries,
the partners within Munich’s local
government are working together
with dedication and mutual respect
to develop innovations which can
improve the quality of urban life.
Another important factor is that the
project actively involves local resi-
dents in intensive co-design proces-
ses. Working side by side with ex-
perts and partners, they help develop
concrete solutions for their immedi-
ate neighbourhood.
Working together to change the way
we think – that is what Smarter
Together means for Munich!
Clemens Baumgärtner, Head of the
Department of Labor and Economic
Development
Preface by the Head
of the Department
of Labor and Economic
Development
© LH München

6. 6
Hand-picked by the EU Commission, the
urban consortiums assembled in Munich,
Lyon and Vienna have a clear mission:
to develop blueprints for an urban future
and try out ground-breaking smart city
solutions in practice. These measures
can then serve as models for other cities
in Europe.
Experimentation is explicitly encouraged:
EU funds will be made available to try out
new, co-creatively developed ideas in the
fields of mobility, energy and technology
and to further develop those ideas that
prove their value in practice.
The motto: “rethinking cities”. After the
project, the aim is to implement success-
ful developments both in other parts of
Munich and in other European cities.
Munich’s
EU project partners
ABOUT SMARTER TOGETHER © LH München / A. Heddergott

7. 7
COMMON GOALS OF ALL
SMARTER TOGETHER CITIES
Reduce average energy consumption
and carbon dioxide emissions in the
selected project areas by at least
of power from new sources of
renewable energy into the grid
50%
Feed more than
Avoid more than
17MW
of carbon dioxide a year
by using e-mobility solutions95t
new jobsCreate1500
ABOUT SMARTER TOGETHER 7

8. 8
Promoting the
city of tomorrow
20 — the magic number
The City of Munich is receiving EU funds total-
ling approximately EUR 6.85 million for Smarter
Together. This sum is complemented by local
government’s own financial resources and
money from the business and research commu-
nities. Within the framework of this EU project
alone, Munich will invest around EUR 20 million
to develop its Neuaubing-Westkreuz/Freiham
district by the start of 2021.
The packages of measures proposed are rooted
in the concept of the sharing economy, the shared
use of goods and services, the recycling and
reuse of resources, innovative business models,
the usability of services and the focused, socially
compatible deployment of modern technology.
Inspired by the EU project Horizon 2020,
“20” has become the magic number in
Munich’s Smarter Together project:
By 2050, the Neuaubing-Westkreuz
project area aims to reach
climate neutrality.
20
20
20
Cut CO2 emissions by percent
percent of
the energy mix
percent
Improve energy efficiency
by more than
Use renewable
sources as more than
ABOUT SMARTER TOGETHER

9. 9
Smarter Together Cities
ABOUT SMARTER TOGETHER
Successful solutions will set an
example for other urban districts,
cities and municipalities.
Lighthouse cities:
Lyon, France
Munich, Germany
Vienna, Austria
Follower cities:
Santiago de Compostela, Spain
Sofia, Bulgaria
Venice, Italy
9
9

10. 10
Project partners
Within the framework of the Smarter Together project, the City of Munich
collaborates with numerous partners from the business and academic
communities to develop solutions for liveable cities of tomorrow.
ABOUT SMARTER TOGETHER

11. 11
The Neuaubing-Westkreuz / Freiham project area
A lab for the future of Europe’s cities
ABOUT SMARTER TOGETHER
© MGS
Homes built in the 1960s and
1970s give the project area
in Neuaubing-Westkreuz its
characteristic feel and flavour.
For reasons of age, many of the
apartment blocks are in need of
extensive refurbishment.
The area features a heterogeneous array of buildings and is
home to about 23,000 residents.
• It is part of what is geographically the largest but also the
most thinly populated urban district of Munich.
• At the same time, it is the largest redevelopment area
in Germany (under the country’s designated “social city”
program).
Right next to Neuaubing-Westkreuz, Freiham – Germany’s
largest new development area – is also part of the model
region. Here, around 17,000 housing units and infrastructure
to serve 28,000 residents will be in place by 2041.

12. 12
1 - Citizen Engagement
Working together to build the future
Smart, sustainable solutions for
liveable urban districts
The City of Munich’s collaboration on the Smarter Together project is not confined to partners in the business and academic
communities alone. Neighbourhood residents are also actively involved in the development process.
These collective bodies created an intensive form of public participation, giving residents who take part the chance to channel
their ideas and concerns into the concept and design of planned infrastructure measures. Thus, they can exert a tangible
influence on the outcomes. Co-design takes place in cooperation with experts from the project’s industry and research partners.
It applies to all planned measures. In this way, practical applications suitable for daily use have been crafted around five
topics – applications which align with the needs of local residents and improve their quality of life:
• Sensors for smart lamp posts
• Innovation competition for start-ups and teams of inventors
• Munich’s SmartCity app
• Neighbourhood sharing boxes
• Mobility stations
CITIZEN ENGAGEMENT12

13. 13
Co-design collectives
Residents combine to shape the future
The Munich Centre for Technology
in Society (MCTS) at the Technical
University of Munich (TUM) handles
the conceptual design of the co-
design process, for which it shoul-
ders overall responsibility.
Together with urban renewal company
MGS, it organises workshops at the
Urban Living Lab developed specially
for this purpose in Neuaubing-West-
kreuz.
The co-design workshops involve
using scenarios to examine the as is
situation on location, designing
and testing prototypes and drafting
alternatives. Ideas and creativity are
welcomed with open arms at the
Urban Living Lab, true to fundamen-
tal principles the EU has enshrined
in the Smarter Together project:
Trying out new things, conducting
experiments, thinking out of the box
and pursuing those ideas which
prove themselves in practice are all
expressly encouraged.
The outcomes of these processes
always become visible at the local
level.
CITIZEN ENGAGEMENT
© MGS / Wolf

14. 14
Rethinking cities
An active local district hub
The Urban Living Lab set up spe-
cially in Neuaubing-Westkreuz is an
event location, exhibition space and
civic centre in one. It is the pivotal
hub of the public participation pro-
cess. And it is here that MGS seeks
to get local residents and other
stakeholders excited about issues
relating to smart, sustainable urban
development – where it invites them
to actively air their wishes and ideas.
Informative and entertaining events
round off the portfolio of offerings,
including interactive art and media
projects, technology exhibitions and
talks by renewable energy experts,
for example. The Smarter Together
team runs information booths and
organizes hands-on activities at vari-
ous local events. At opening ceremo-
nies, it also invites locals to try out
smart offerings for themselves.
The Urban Living Lab is open for
public consultation three days a
week. The project managers and
experts from the Smarter Together
team are on hand to talk to visitors,
around 4,000 of whom have so far
taken advantage of the activities on
offer here.
MGS disseminates information about the
goals of the project, opportunities for par-
ticipation and the status of implementation
via:
• A central website
• A local website for the urban
development area
• A neighbourhood newspaper
• Various social media channels
CITIZEN ENGAGEMENT

15. 15
Urban Living Lab
25
5
6
4000
Co-design and
design workshops
for smart city solutions
technology workshops,
approx. 140 participants
visitors to the
Urban Living Lab
mobility workshops,
approx. 100 participants
all Images © MGS / Wolf
CITIZEN ENGAGEMENT

16. 16
In workshops, the participants
explored the technological features
and possible functions of these
lamp posts. Local residents, experts
from the City of Munich and other
interested parties put their heads
together to think about sensors and
data capture issues in the context of
smart cities and the value they can
add for the local population.
The aim was to learn the language
we should develop to use with sen-
sors to facilitate dialogue with the
city’s technical infrastructure. Work-
Co-design collective
for technology and data
Technology is the solution –
But what is the problem?
ing in guided groups, the workshop
format gave participants the chance
to collaborate on building technical
prototypes from a variety of ma-
terials, and then to program, test
and discuss them. These scenarios
made the sensors more visible and
interactive than when they have
already been built into lamp posts.
Working together on and seeking to
understand sensors gave many of
those in attendance new insights
into the whole subject of smart
cities.
Smart lamp posts –
Sensors that know their place
In the course of the design process,
the participants agreed that tech-
nical systems and infrastructures
alone do not make a city liveable.
Therefore, their advice is to design
urban spaces which combine service
with a superior quality of stay. After
inspecting the two locations on the
Bodenseestrasse and Limesstrasse,
the participants formulated recom-
mendations for three areas:
CITIZEN ENGAGEMENT
Interaction of sensors and lamp post – prototype / ©TUM Hanna Varga
Series of workshops:
Technology
Central topic:
collecting and using data
via „smart lamp posts”

17. 17
The desire was expressed to mea-
sure traffic flows in combination with
adaptive traffic light phase control to
avoid congestion. Another proposal
was to measure pollutants and par-
ticulate matter – data which can be
linked to measures to reduce traffic
speeds.
To give the network operated by the
Department of Health and Environ-
ment an even more finely meshed
layer, location-specific data about
pollutants and local climate could be
measured and made available. This
recommendation explicitly targets a
public service.
1) Traffic data
collection
3) Public
M-WLAN Hotspots
Wireless LAN (M-WLAN) hotspots
provide free Internet connectivity as
an add-on service for local residents
and businesses, to improve people’s
quality of stay and realise synergies.
2) Pollutants
CITIZEN ENGAGEMENT

18. 18
to be
continued ...
The participants formulated de-
tailed and concrete recommenda-
tions for the handling of data and
concerning the role of local govern-
ment in this context:
From the outset, technical measures
should be put in place to ensure
that it is not even possible for the
sensors in the lamp posts to collect
personal data and/or operate facial
or number plate recognition.
Moreover, the orientation of the sen-
sors should be exclusively toward
public spaces, never toward private
gardens and homes.
Sensors are nothing more than a
means to an end. The data they
collect should serve local residents
directly – making life easier in and
beyond the district or contributing to
more conscious everyday behaviours.
The specific recommendations
for functional requirements which
emerged from the design process
were mostly channelled into the techni-
cal features of the lamp posts and into
the corresponding tender process.
Residents of the district were inten-
sively involved in this co-design collec-
tive. Since the participation process
was concluded, active and engaged lo-
cals have continued regular meetings
with experts as part of a newly formed
“Data Consultation Team”.
Need for sensitive
data handling
© MGS / Mendes
CITIZEN ENGAGEMENT

19. 19
Co-design collective for mobility
More room for new
mobility offerings
The workshop participants formu-
lated concrete requests for new
local government mobility offerings.
These included improvements to the
cycling infrastructure in the project
area, the adaptation of stations at
bus and commuter rail stops, and
the need for rapid usage assess-
ment in order to respond to growing
demand by expanding the services
on offer. The desire for a variety of
vehicles for hire was also expressed,
as was the request for mobility
stations to feature pump stations
for bicycles and, if possible, drinking
water fountains. The consensus
was that easy hiring processes and
comprehensive information for local
residents are vital if widespread use
is to be made of these services.
From ideas to plans:
Visualising the Westkreuz mobility station
CITIZEN ENGAGEMENT
Series of workshops:
Mobility
Outcome:
the concrete design of
mobility stations and shared
district boxes

20. 20
Mobility is one of three topics that are central to Smarter Together. In July 2018, the first four out of a total of eight
planned multimodal mobility stations went into service. The others followed in December 2018.
The City of Munich expects this mobility concept to alter the composition of vehicular traffic in the future. Above all,
it expects a drop in motorised private transport. Only then can the Bavarian capital achieve its goals, one of which is
to be climate-neutral by 2050. Activities in the project area are to be seen in this wider context.
The outcomes of the co-design workshop contributed to the choice of locations and the specific design of the mobility
stations and shared district boxes. Municipal transport utility MVG is spearheading this package of measures for
modern mobility, implementing it in cooperation with the actors involved in the project area.
2 - Mobility
Flexible ways to get around
The right vehicle for every need
MOBILITY20

21. 21
Shared District Box
E-Mobility Station
Smarter Together
Mobility concept
Users Munich SmartCity App
RFID Access Card
(pilot phase)
Web
Smart Data
Platform
Charging stations
Shared District Box
E-car sharing
MVG e-trike
MVG e-bike
MVG bike
USAGE DATA
NUMBER, DURATION,
FREQUENCY
POINTS OF
ACCESS
SERVICE
OFFERINGS
SMART E-MOBILITY
STATIONS
MOBILITY

22. 22
Mobility services:
• Rental bicycles (MVG bike)
• Pedelecs (MVG e-bikes)
• E-tricycles (MVG e-trikes)
• E-car sharing with service provider
STATTAUTO
• SWM charging stations
for electric vehicles, supplying
100% green electricity
The multimodal mobility stations are
linked to the transport utility’s core local
passenger transport services.
All eight stations feature public wire-
less LAN coverage. In addition, a digital
information pillar displays all available
mobility options.
Eight stations
get the district
moving
MOBILITY
Images © MVG

23. 23
What have been termed shared district boxes have also been
installed at two mobility stations – one at the Westkreuz
commuter rail (S-bahn) stop and one at the corner of Freienfels-
straße and Wiesentfelser Straße. These boxes make delivery,
shopping and swapping/sharing services possible on a 24/7
basis. Each set of boxes features cooling compartments, refri-
gerated compartments and compartments at ambient
temperature.
Shared district boxes
MOBILITY
© MVG
Local businesses and
online shops alike can
deposit goods in these
boxes to be picked up
later by the buyers
An age verification terminal
ensures that goods intend-
ed for adults can only be
accessed by adults
Access 24/7,
regardless of
shop opening
times
As lockers for
temporary storage
purposes
A personal PIN code
or barcode must
be entered to gain
access
To share/swap
items with
each other
Built-in cooling
and refrigerated
compartments also
allow food to be
delivered

24. 24
The socially compatible refurbishment of energy systems in housing complexes commands high priority in the Smarter
Together project, which aims to increase the proportion of renewable energy used to supply heat and electric power.
The German government’s 2050 Climate Plan* has set ambitious targets: Consequently the primary energy consumption of
the existing building stock has to be decreased by at least 80 percent. Additionally, Smarter Together defined goals for the
Neuaubing-Westkreuz project area:
• Refurbishment of a total of 42,000 m² of living space to a high energy standard while fixing current rents.
• Increase of the renewable energy portion in the heat and electric power supply.
• Cultivation of residents’ awareness of energy-saving behaviours and a healthy interior climate.
3 - Energy
Refurbishment + renewable energy = low-energy district
ENERGY24
*BMUB (2016): Climate Action Plan 2050 -
Principles and goals of the German
government’s climate policy

25. 25
Refurbishment
Refurbishment Consulting Refurbishment Roadmap
Photovoltaics
Battery Storage Unit
& Virtual Power Plant
Energy Grid /
District Heating
DATA
INDOOR AIR TEMPERATURE
AND HUMIDITY,
BUILDING DATA
Smart Data Platform
Smarter Together
Concept for refurbishment
and renewable energy
Smart Home
ENERGY

26. 26
The future low-energy district rests
on a number of pillars
ENERGETIC
REFURBISHMENT
BATTERY
STORAGE
VIRTUAL
POWER
PLANT
PHOTOVOLTAIC
INSTALLATIONS
Use of renewable
energy through
GEOTHERMAL
ENERGY-BASED
DISTRICT
HEATING
Use of renewable
energy through
SMART HOME
ELEMENTS
A comprehensive
spectrum of
object-specific
REFURBISHMENT
CONSULITING
Provision of a
REFURBISHMENT
ROADMAP
ENERGY26
during the process
to support customers

27. 27
The refurbishment consulting
provided during the process deli-
vers extensive analysis and expert
recommendations on measures to
refurbish the energy system as a
whole, to refurbish heating systems
and to integrate renewable energy
systems (photovoltaics, district
heating) and ways to fund them.
In addition, the owners of residential
buildings – and especially shared
ownership associations – receive
free support before and during the
implementation of refurbishment
measures. One effective consulting
tool is the building refurbishment
and energy check tool developed
in-house especially for this project.
This tool is based on a thorough
inventorying exercise within the
framework of a joint on-site inspec-
tion. It delivers individual, made-to-
measure planning and decision aids
for every type of building and every
ownership structure. By going ahead
with refurbishment, the owners sig-
nificantly reduce heating and energy
costs. One precondition (for attrac-
tive funding terms) is that refurbish-
ment must deliver KfW Efficiency
Status 100.
The building refurbishment and
energy check also helps owners
to better assess the maintenance
needs of their properties along with
other modernization options (such
as barrier-free access and the
integration of mobility offerings).
Free consulting is provided with
two objectives in mind: to make
refurbishment measures more
cost-effective for the owners, there-
by increasing the probability that
implementation will proceed; and
to ensure compliance with climate
targets.
Good advice is
half the job
REFURBISHMENT CONSULTING
© MGS
ENERGY

28. 28
• Analysis and conceptual design of
energy system refurbishment and
household energy-saving measures
• Legal advice on home ownership
issues
• Advice on funding options
• Advice on investment strategies and
risks and how to finance investment
• Complementary measures such as the
integration of mobility services and
charging stations on private property
can also be discussed.
• For the implementation of refurbish-
ment measures, owners receive up to
EUR 1 per kilowatt-hour of final energy
saved. This European funding is set
aside for Smarter Together, on top of
other subsidies.
• Assessment of the structural quality
of the building
• Analysis of energy consumption
• Concepts for refurbishment mea-
sures to improve energy efficiency
based on the latest technologies
(several variants)
• Preliminary cost estimate for the
different refurbishment variants
• Variant-based calculation of the
payback period
• Information about funding programs
and innovative financing concepts
In collaboration with MGS and other part-
ners, the Fraunhofer Institute for Building
Physics (IBP) is developing a roadmap for
sustainable project management for the
refurbishment of apartment blocks.
The roadmap contains well-researched
recommendations and innovative solu-
tion strategies to design the refurbish-
ment process for the administrators and
advisory councils of shared ownership
associations, for home owners, energy
consultants and local governments in
the context of the challenges specifically
faced by shared ownership associations
when initiating, planning and implementing
extensive refurbishment measures. The
Refurbishment Roadmap will be published
as a digital booklet and as an interactive,
digital information tool with various layers
of information.
Refurbishment Roadmap
ENERGETIC REFURBISHMENTBuilding refurbishment and
energy check for residential
buildings
Individual advice provided
by a specialist team
Link to
Refurbishment
Roadmap
ENERGY

29. 29
Although the technical procedure
for refurbishment is essentially
comparable for every building, irre-
spective of the form of ownership,
the take-up rate for refurbishment
is below average for shared owner-
ship associations.
In a shared ownership association,
the interplay between individual
actors and the decision processes
creates special challenges that
make it more difficult to implement
extensive energy system refurbish-
ment measures.
In the course of the project, urban re-
newal company MGS and its team of
experts for energy system refurbish-
ment have succeeded in also win-
ning shared ownership associations
over to the cause of comprehensive
Smarter Together refurbishment for
their buildings. Preliminary technical
investigations and analyses were
conducted in advance. MGS also
accompanies and supports techni-
cal and legal aspects of the entire
process, is involved in producing
suitable financing concepts and
plays a part in sourcing subsidies.
FOCUS ON SHARED OWNERSHIP ASSOCIATIONS
Fit for the future
20.000 m2
improved to the standard
of new buildings
© MGS / Beierle
ENERGY

30. 30
PROJECT 1
Refurbishment finished
Shared ownership association
Radolfzeller Straße 40–46
Built in 1966
108 apartments
8.900 m2
gross floor space
• Facade: Composite heat insulation system
(to complement measures completed on
the west side)
• Replacement of windows in the stairwell
• Insulation of the basement ceiling
• 20 kWp photovoltaic installation
to meet general electricity needs (such
as elevators, lighting in shared spaces
etc.)
• Hydraulic balancing of the
heating system
MEASURES
• A reduction in final energy for
heating of 20%
• A virtual carbon-neutral heat supply due
to district heating fed with geothermal
heat.
• More than 20,000 kWh of electricity will
be generated every year by the photo-
voltaic system and used to cover the
building’s own electricity needs.
•
EXPECTED SAVINGS
ENERGY

31. 31
Refurbishment ongoing
Shared ownership association
Wiesenthauerstraße 16
PROJECT 2
Built in 1968
45 apartments
4.400 m2
gross floor space
• Faced: Composite heat insulation system
Replacement of panels contaminated by
asbestos
• Insulation of the roof
• Insulation of the basement ceiling
• Replacement of windows
• Renovation of the heating system:
new gas boiler, radiators, thermostatic valves
• (Partial) replacement of radiators
• Hydraulic balancing of the heating system
MEASURES
• Reduction in final energy
of more than 60%
• Reduction of CO2 emissions
of 58%
EXPECTED
SAVINGS
ENERGY

32. 32
Crisis-proof and sustainable
Energy from the sun
planned for 2019
PHOTOVOLTAIC INSTALLATIONS
In the course of the project, the City of
Munich and a variety of private actors
have installed photovoltaic systems in
the project area:
In 2019, a total of 178 kWp will be
available, some of which will be fed
into municipal utility SWM’s virtual
power plant*.
* A virtual power plant interconnects
different power stations.
SHARED OWNERSHIP
ASSOCIATION
Radolfzeller Straße 40-46
(as part of the energy system
refurbishment program)
PV: 20 kWp – 12/2018
NURSERY
Aubinger Allee 152
PV 30kWp – 12/2017
NURSERY
Spielehaus e.V.
PV: 10 kWp
plus mobility station
SCHOOL
Gustl-Bayerhammer-Str. 21
PV: 30 kWp – 12/2017
SCHOOL
Reichenaustr. 3
PV: 38 kWp – 4/2017
SCHOOL
Ravensburger Ring
PV: 60 kWp
ENERGY

33. 33
Geothermal energy for
Neuaubing-Westkreuz/Freiham
Since January 2017, the geothermal
heat station in Freiham has been
feeding locally sourced geothermal
energy into SWM’s district heating
system. Buildings in the project area
which are hooked up to the district
heating system can thus draw on a
virtually carbon-neutral heat supply.
Crisis-proof and sustainable
Geothermal energy
DISTRICT HEATING
© SWM
ENERGY
Technical details
• 13 MW installed
heating capacity
• Depth of drilling:
app. 2500m
• Source temperature: 90°C
• 100l hot water /sec

34. 34
In 2018, SWM’s power storage went
into operation in the project area
with a rated output of 800 kW and a
capacity of 1 MWh.
An IT link to the control centre
integrates the storage in the virtual
power plant. It is part of an energy
system which handles a broad range
of tasks to ensure a sustainable and
reliable power supply. Intelligent
energy management controlled by
the virtual power plant’s operations
centre enables excess electricity to
charge up the battery storage at short
notice and then discharge it again in
response to later demand.
The battery storage thus contributes
to stable power grid operations by
balancing out short-term deviations
between the supply of and demand
for electricity. At the same time, it is
to be deployed as a neighbourhood
storage with a view to increasing the
use of energy from renewable sources:
Buildings and power generation instal-
lations in the project area which do not
have their own power store can then
be linked to the battery storage via the
virtual power plant.
Well connected
Battery storage as an important
element of Germany’s
new energy policy
BATTERY STORAGE AND VIRTUAL POWER PLANT
ENERGY

35. 35
SMART HOME ELEMENTS
Making your
home smart
As part of the Smarter Together project,
400 “smart home” sets and a corre-
sponding app from project partner
Securitas are available free of charge
to residents of the project area.
Installed in the home, these smart home
sets help residents create healthy, com-
fortable living conditions. To do so, they
collect temperature and humidity data.
Via an app, they then give users hints on
energy-saving heating and ventilation
behaviour with no loss of comfort. Adap-
ting one’s individual behaviour can realise
savings of as much as 25 percent while
ensuring that a healthy, feel-good indoor
climate is maintained.
1. Experts for innovative energy concepts and
indoor comfort. Development of monitoring
interfaces.
2. Innovative power supply solutions and
monitoring for interfaces.
3. Documentation of refurbishment strategies for
shared ownership associations.
4. Battery storage and virtual power plant, geo-
thermal based district heating.
5. Sustainable financial investments and innova-
tive financing methods.
6. Smart home units and feel-good climate app.
7. Strategy, risk and financial consulting in an
investment context.
Partner of Energy projects
Info-Folder and App
In München investiert die Landeshauptstadt gemeinsam mit elf Partnern aus
Wirtschaft und Wissenschaft in das Projektgebiet Neuaubing-Westkreuz/Freiham.
Das Ziel ist es, die Lebensqualität der rund 30.000 Einwohner zu verbessern, die
Energieeffizienz von Wohnraum zu steigern und vernetzte Mobilitätsangebote
zu schaffen – mit Hilfe intelligent genutzter Daten und neuer Technologien.
Unser Projektpartner Securitas stellt Ihnen im Rahmen des Projektes
»Smarter Together« das Smart Home Wohlfühlpaket für Ihr Zuhause zur Ver-
fügung. Gemeinsam wollen wir so Energiekosten senken und Neuaubing und
Westkreuz in einen intelligenten und klimagerechten Stadtteil verwandeln.
NEU
wohl die erfor-
stenfrei zur
wändig undtützen wiruert in der
ne
aus-
WOHL
FÜHLKLIMAIST ETWASINDIVIDUELLES.
DENKEN
T HOME«
N
LYONMÜNCHENWIEN
EU-PARTNERPROJEKT »SMARTER TOGETHER«LÖSUNGEN ENTWICKELN UND ERPROBEN
Mehr Infos:www.smarter-together.de
www.facebook.com/stadtteillabor
SMARTER TOGETHER
UNSERE
PARTNERIN MÜNCHEN:
1
2
3
4
5
6
7
ENERGY

36. 36
4 - Technology
TECHNOLOGY36
In the context of this project, technology focuses on the intelligent use of information.
“Smart data, not big data” is the motto:
Quality takes precedence over quantity. With this in mind, only data which yields direct benefits for local residents
and/or for the city as a whole is collected, analysed and made available. Top priority is given to privacy, transparency
and data protection. The resultant data lays the foundation for various applications and mobile services – in real time.

37. 37
DATA SUPPLY
SECURE, TRANSPARENT
DATA HANDLING
DATA USAGE
Open Data Portal
City of Munich
Internal Project
Monitoring
Analysis Dashboard
Munich SmartCity App
Transparency-
Dashboard*
*
Smart Data Platform
Data Gatekeeper Concept
Energy
• Smart Home
• Building Data
Mobility
• Usage Data
transparency.smartdataplatform.info
• Local Weather Data
• Air Quality
• Traffic Flow
• Parking Space Detection
Lamp Posts
with Sensors
Smarter Together
Concept for Data
and technology
API
TECHNOLOGY

38. 38
Three streets and a walkway
through a park in the Neuaubing-
Westkreuz/Freiham project area
were fitted with smart lamp posts
by spring 2018.
Two features in particular make the
lamp posts “smart”: One is that, on
top of their lighting function, the
posts have a separate second power
supply that can allow sensors to
measure and capture local data (e.g.
environmental and weather data)
24 hours a day. The other is that
each lamp post is Internet-enabled
thanks to either wireless LAN or
fibre, allowing the sensors fitted in
them to transfer their measurement
data securely to a central repository.
The fact that the lamp posts are de-
scribed as “urban labs” or “real labs”
is a clear indication that digital ser-
vices and the benefits they provide
are being tried out in practice here
in the project area. Since the lamp
posts have Internet connectivity,
they can double up as hotspots to
provide free public wireless LAN
access (“M-WLAN”). Adjacent cafes,
bakeries and snack bars will experi-
ence direct benefits, as this service
encourages guests to stay longer.
Equipped with the right innovative
sensors, the connected lamp posts
can, for example, measure data on
the local air quality, the weather and
current traffic levels in real time.
This local data can then be trans-
ferred to a central smart data
platform (see below), edited and
made available for further use: for
urban planning topics, for display
on a city map incorporated in the
SmartCity Munich app or, in the
future, on the Munich Open Data
portal, for instance. This would allow
local residents to access and use all
kinds of up-to-date status reports (such
as temperature, humidity, precipitation,
concentration of air pollutants etc.) in a
given urban district or street.
Smart lamp posts
What makes the lamp posts so smart?
Children become familiar with smart lamp posts / © MGS/Wolf
TECHNOLOGY

39. 39
Which sensors are currently being trialled in the
lamp posts and exactly what they can measure
is described in detail on what is known as
the “Transparency Dashboard” (see page 42),
a website in the public domain.
Technical measures have been taken in ad-
vance to prevent the fitted sensors from even
being able to collect personal data, recognise
car number plates or recognise faces. In ad-
dition, all sensors exclusively face onto public
spaces.
Sensors to
measure
environmental
data
Sensors to
measure
moving traffic
and to detect
parking spaces
About 20 small (3 m)
lamp posts:
in a park area on
Ellis-Kaut-Straße
More than 40 tall
(10 m) lamp posts:
• Bodenseestraße
• Limesstraße
• Wiesentfelder Straße
60 smart lamp posts
in the project area
© LHM / Dominik Parzinger TECHNOLOGY

40. 40
Building on ideas
To fit “smart functionality” into the
lamp posts, the City of Munich has,
since autumn 2017, been experi-
menting with a specially developed
innovative procurement instrument,
known as “open calls”.
Rather than ask providers for indi-
vidual sensors with certain specific
functions, open calls also appeal
to providers’ powers of innovation.
The challenge is to develop digital
solutions for the lamp posts in
accordance with the requested ser-
vices based on the measurements
collected by the sensors. Such open
calls give providers the chance to
add extra aspects and contribute
ideas of their own. Why? Because
there is need for relevant end-to-end
solutions. This new type of contract
award allows Smarter Together to
benefit from extensive experience in
highly innovative areas in return for a
minimal investment risk.
The open calls are addressed to
start-ups, researchers and develo-
pers, but also to established corpo-
rate players.
Lot 1: Weather data*
Lot 2: Air quality**
WINNERS:
Vaisala, Finland and
Munich-based start-up
Hawa Dawa.
Cooperation commenced
in spring 2018.
Lot 1: Traffic counting
Lot 2: Parking space detection
WINNERS:
Lot 1: Swarco (installation),
Munich-based start-up
ParkHere (sensor solution)
and Munich-based start-up
Eluminocity (sensor solution)
Lot 2: Eluminocity and a
consortium comprising
Axians (project coordination),
Cisco (data collection) and
Munich-based start-up
Cleverciti (sensor solution)
Implementation of these
solutions is scheduled for the
beginning of 2019.
FIRST OPEN CALL SECOND OPEN CALL
TECHNOLOGY
* air temperature, air humidity, wind
direction, wind speed, air pressure,
precipitation)
** NO2, SO2, CO, O3, and particulate matter,
(PM 2.5 und PM 10)

41. 41
The lamp posts are a project under
the heading “Technology”, which
focuses on the intelligent use of
information in a smart city context.
To save energy, reduce CO2 emis-
sions and facilitate a cleaner,
cleverer flow of traffic, the use of
digital technologies is indispensable:
for up-to-date information, commu-
nication, data exchange, analysis
and connectivity. In this context,
the Bavarian capital has explicitly
committed itself to seeking a healthy
balance between smart technologies
and solutions that are workable for
people in their everyday life.
Smart data, not big data, is the mot-
to. With this in mind, the solutions
collect, analyse and provide access
only to data which delivers immedi-
ate benefits to local residents and/
or the city as a whole. Top priority
is always given to current privacy/
data protection legislation and the
implementation of leading-edge data
protection requirements.
The Munich consortium addressed
the issues of privacy and data
protection explicitly from the mo-
ment it applied for EU funding under
the aegis of Smarter Together. An
extensive array of principles, guide-
lines and corresponding comments
was already in existence at the time.
What was lacking, however, was a
readily comprehensible overview of
how data is to be handled in the con-
text of modern smart city projects.
The City of Munich – a trusted data
gatekeeper
The City of Munich, a trusted author-
ity for the administration of data,
has committed itself to involving all
relevant stakeholders and defining
suitable conventions and rules in
the context of possible fiduciary
and business models relating to the
use and provisioning of data. This
information and these rules were
described and discussed in a “data
gatekeeper” concept which was
made available to anyone who was
interested.
This paper contains extensive
recommendations, details of experi-
ence and guidelines on trustworthy
dealings with data in the context of
smart cities. Aspects of importance
to all urban stakeholders – from a
discussion of relevant paragraphs
of the new European General Data
Protection Regulation (GDPR) to
specific recommendations for
technical implementation of rules in
the context of data platforms – are
sketched in the document.
Smart data Platform
Smart data, not big data
TECHNOLOGY

42. 42
As a showroom for the Munich smart
data platform, the Transparency Dash-
board gives citizens or anyone who is
interested a clear overview of what data is
being collected in the project and how it is
processed. It shows which data sources
are integrated, what measures are taken
to protect data and privacy, and for what
applications certain data is used.
The Transparency Dashboard also shows:
• What data on the platform is made
available in the public domain
• How the data can be used
• How it may, under certain circum-
stances, be accessed via an inter-
face to the smart data platform.
Transparency Dashboard
Transparency breeds trust
transparency.smartdataplatform.info
TECHNOLOGY

43. 43
The new SmartCity app was
launched at the start of 2018.
The app provides a wealth of useful
information about sights to see, the
weather, current events in the user’s
immediate proximity and the city’s
various offices and authorities. It
also provides details of local pub-
lic transport and the various other
mobility modules made available by
transport utility MVG, including e-car
sharing, pedelecs, utility e-trikes and
MVG bikes. Drivers with electric cars
can see where e charging stations
are located.
Newly designed and improved
search functions on the list and map
pages and a new Categories menu
add the finishing touches to the app,
which features a new look and feel.
More smart services – such as
a central payment function and
access to measurement data – are
being added all the time, making
the SmartCity app a central point of
access to all innovations birthed in
the course of the Smarter Together
project.
The Munich SmartCity app
Designed to serve local residents
Download the
Munich SmartCity app
TECHNOLOGY

44. 44
Generating returns
for the city
Smarter Together implemented a total of
23 innovative smart city projects in Munich
from 2016 through 2018.
Individually and cumulatively, these projects create the potential for considerable energy savings and the reduction
of both pollution and CO2 emissions. Practical applications of innovative technologies make progress tangible and
cultivate a better understanding of how urban spaces work. In particular, smart concepts yield benefits when they serve
people directly and add value for local neighbourhoods – effectively generating returns for the city.
MONITORING AND EVALUATION44

45. 45
Learning Lessons
Monitoring and evaluating solutions
The Smarter Together project area
photo © MGS / Schmidt
Over the next two years, the City of Munich’s Department of Urban Planning
and Building Ordinances will monitor and evaluate these experimental
projects to precisely determine their impact in context:
• Will they be accepted in the way originally hoped for?
• Will they yield the intended savings?
• What can we do better?
Positive insights will also be channelled into future projects, other
neighbourhoods and our strategic areas of action. To ensure that valuable
insights are translated into daily administrative procedures on a sustain-
able basis, Smarter Together is working hard:
• to carefully document the projects.
• to analyse them systematically.
• to engage in dialogue with partners who are interested
in the resultant innovations.
MONITORING AND EVALUATION 45

46. 46
Project documentation
Profiles
Evaluation of the
projects
Analysis of strengths and
weaknesses
Analysis of possible barriers
to replication
Steps to enhance cross-
departmental collaboration
Initiation of replication
activities
Goals for Munich as a
smart city
Possible target areas
Possible milestones
Possible financial framework
Integration in administrative
procedures
Ongoing dialogue with
other SCs
1 2 3 4
Dialogue with
relevant Stakeholders
internal and external
Smart city “roadmap”
for Munich
Adoption of
processes in routine
practice
MONITORING AND EVALUATION

47. 47
City of Munich
Department of
Public Construction
City of Munich
Department of
Urban Planning
City of Munich
Department of Labor and
Economic Development

48. Publisher:
City of Munich
Department of Labor and Economic Development
European Affairs
Herzog-Wilhelm-Strasse 15
80331 Munich
Germany
E-mail: smarter-together@muenchen.de
www.smarter-together.de
www.smarter-together.eu
Responsible for content:
Department of Labor and Economic Development
Verena Stoppel & Bernhard Klassen
Copy and structure:
Corina Prutti, das komm.büro
Design and layout:
SKIP TO L.A.
Printed by:
Senser Druck, Augsburg
This report reflects only the author’s view, neither the European Commission nor INEA is responsible for any use that may be made of the information it contains.
Volume number 325 / January 2019
D4.1.3 Smart City Munich Lighthouse Project:
Documentation of Activities and Achievements
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