1. Ref: Facilitator POL
PURPOSE
The purpose of this policy is to formalise the procedure whereby a
facilitator should act with regards to:
• Training and related administration
• To ensure proper control regarding travelling and other related
expenses versus the payment of the facilitator.
OBLIGATIONS OF FACILITATOR
It is expected from the facilitator to:
1. Render the Prescribed Services with due skill and proper
care, maintaining the highest professional standard at all times.
2. Perform such Prescribed Services at locations / premises /
areas as are agreed to between himself and Itubash.
3. While rendering the prescribed services, maintain
professional standards of conduct in relation to the Code of
Conduct of Itubash Traning Institute
4. During the currency of this Agreement, accept only such other
assignments as will not impede his ability or conflict with his
obligation to render the Prescribed Services within the time
period for the specific training as per arrangement.
5. Refrain from any action, which may prejudice or be adverse to
the business interests of Itubash
6. Submit to Itubash such information and reports as may be
required.

2. 7. On completion of the training course, the trainer must return to
the sales person/ project manager:
o Manuals including the facilitators manual
o Research papers, letters and/or other documents or
information stored electronically or remotely or in any other
form and all copies thereof which were created, compiled or
brought into being by the facilitator or came into his
possession during the course of the rendering by him of
the Prescribed Services.
8. Have means of transport available to provide for his own
transport, unless otherwise arranged.
9. Ensure that at all times he has access to such facilities and
equipment as he may require for the purpose of rendering
the Prescribed Services.
10. Be solely responsible for the administration as prescribed by
. Itubash Training Institute
11. Be liable to Itubash for any loss that Itubash may suffer as a
result of any theft, fraud and breach of confidentiality or other
criminal act of the facilitator.
12. Adhere to specific delivery times to that of Itubash and ensure
that its performance will meet the specifications / requirements
of Itubash.
13. Be responsible for obtaining whatever certification and/or
accreditation are necessary to enable the facilitator to carry out
his/her obligations under this Agreement.
14. After completion of the training provide the following
documentation to Itubash: An Invoice for the services rendered
as agreed between both parties, Facilitator check-list, Reports
as prescribed format.

3. EXPENSES BY COMPANY
1. Facilitator fees are a fixed rate per day as per Service level
agreement.
2. The facilitator will be responsible for his/her own transport, and
will receive a travel allowance of R2.00 p/km travelled. This
will only be paid once invoice has been received after
completion of training.
3. All meals will be for the facilitators own account.
4. When accommodation is needed, arrangements will be made by
the Sales Representative or Project Manager, and details will be
provided to the facilitator.
5. Payment of all Invoices will be done on or before the last day of
each month.
PROCEDURES FOR TRAINING ADMINISTRATION
1. Training schedule and details will be confirmed with the
facilitator by the Sales Representative or Project Manager.
2. All necessary documentation and training materials will be
handed to the facilitator 12 hours before commencement of
training. Please make an appointment with the Sales
Representative or Project Manager in advance to collect all
necessary documents.
3. It is the responsibility of the facilitator to ensure that all
materials, stationary, learning aids and documentation are
correct before leaving the office.
4. Ensure that the training venue is safe and conducive for
learning.
5. If there is any major problem that the facilitator can not solve,
the facilitator needs to report it to the Sales Representative or
Project Manager immediately.
6. After completion of the training the following documents
need to be submitted to the Sales Representative or Project
Manager.
• Portfolio of Evidence/ Learner workbooks – MARKED
• Attendance registers
• Facilitator checklist (With documents as referred to)
• Assessment summary (hard copy and electronic save in assessment feedback
report on the server)

4. • Final report hard copy and electronic save in assessment feedback report on the
server)
• Facilitators invoice
There after the invoice can be processed and payment to the
facilitators will be made in 48 hours
PLEASE NOTE:
No payments will be made before all the above documentation are
delivered to the Sales Representative or Project Manager at our offices at
28 Bester street.
All templates is saved on the Itubash Server, Facilitators Info Pack
Contact numbers of Sales Representatives or Project Managers
NB