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I am a Senior Security Consultant at Resolver
@dyushy
dale@resolver.com
I am the Perspective Program Manager at Resolver
sharon.riley@resolver.com
• Scope of what we consider ‘Global Rollout’ - Not
necessarily ‘Global’
• Gotcha’s in Project Management
• Gotcha’s in Consulting / Training
• Project’s over, so am I??
also known as…
50+ end users
More than
1 location
Multiple
training
sessions
required
Normal project management gotcha’s. . .
well…
We all work for the same company so we all
work and think the same.
We all have the same project goals.
If I can’t see you, I don’t know you are working.
Use a common
technology to
manage the project
– on the cloud!
Know the nuances of
the different cultures
in the project team
and draw upon their
strengths.
It’s key to get the
understanding and
“buy in” for both the
project team and the
consumers of the
project.
Learn to work virtually
– you might never
shake their hand but
you can work
effectively together!
Use different mediums.
Ensure all regions
have a project
champion!
Ensure all business
units are represented.
▪ Decisions… decisions
▪ You mean, I don’t know everything??
▪ Ch-ch-ch-changes
▪ Busy, busy, busy
The project is done!
All configuration
documentation,
test
scripts/results,
custom made
guides, etc
New hires,
refresher,
application
updates
2-3 versions per
year…
Don’t get left
behind
Always review
your processes,
adjust, modify,
add, remove as
necessary
I have some
budget
available, I’ve
always wanted
to do…
sharon.riley@resolver.com
dale@resolver.com

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A Pragmatic Approach to Global Rollouts

  • 1.
  • 2. I am a Senior Security Consultant at Resolver @dyushy dale@resolver.com
  • 3. I am the Perspective Program Manager at Resolver sharon.riley@resolver.com
  • 4. • Scope of what we consider ‘Global Rollout’ - Not necessarily ‘Global’ • Gotcha’s in Project Management • Gotcha’s in Consulting / Training • Project’s over, so am I??
  • 5.
  • 7. 50+ end users More than 1 location Multiple training sessions required
  • 8.
  • 9. Normal project management gotcha’s. . . well…
  • 10. We all work for the same company so we all work and think the same. We all have the same project goals. If I can’t see you, I don’t know you are working.
  • 11. Use a common technology to manage the project – on the cloud! Know the nuances of the different cultures in the project team and draw upon their strengths. It’s key to get the understanding and “buy in” for both the project team and the consumers of the project. Learn to work virtually – you might never shake their hand but you can work effectively together! Use different mediums. Ensure all regions have a project champion! Ensure all business units are represented.
  • 12.
  • 13. ▪ Decisions… decisions ▪ You mean, I don’t know everything?? ▪ Ch-ch-ch-changes ▪ Busy, busy, busy
  • 14. The project is done!
  • 15.
  • 16.
  • 17. All configuration documentation, test scripts/results, custom made guides, etc New hires, refresher, application updates 2-3 versions per year… Don’t get left behind Always review your processes, adjust, modify, add, remove as necessary I have some budget available, I’ve always wanted to do…