Ignorance is perhaps the biggest obstacle towards achieving insanely great goals, dreams, and visions. We like to think that we know how to achieve our insanely great goals, dreams, and visions. However, judging by the dismal failure rate of goal achievement (at least, 90% of goals are not achieved every year), the large majority of people still lack the knowledge for achieving their goals. And self-help books with their platitudes and cliches are not of much help either. So, what are we to do?
The high level or conceptual solution is to eliminate ignorance especially regarding the obstacle that prevents someone from achieving his or her goal. A more concrete solution is to take action to remove the obstacles of ignorance. But how?
For over 20 years, I've been studying how "Exponential Learners" remove the obstacles of ignorance. It's amazing that "Exponential Learners" use and master a simple process that can fit in and on one's hand. The process is called "Exponential Learning" and it differs from the conventional process of "Linear Learning." While Linear Learners use "pipes" or sequential learning, Exponential Learners use "platform" or networked (integrated) learning.
The process of "Exponential Learning" consists of two parts. The first part deals with a Pain Solving Question (PSQ) and the second part deals with the Pain-Plan-Do-Review (PPDR) Cycle. The elements of the PPDR Cycle are allocated to the fingers of a hand as follows: Pain (Index finger); Plan (Middle finger); Do (Ring finger); Review (Little finger). The thumb is associated with the Pain Solving Question (PSQ). In principle, that's all you need to continuously eliminate ignorance in any domain. And there you have it ... the five blocks of the Total Design Thinking (TDT) Platform ... also known as Community Happiness Canvas or Hand Mapping ... fitting on one hand.
This presentation introduces the Total Design Thinking Platform and its five building blocks, which constitute the Total Design Thinking Cycle or Total Happiness Canvas. Examples are presented on how to use the Total Happiness Canvas, Hand Map, or Total Design Thinking Cycle.
13. Theme
(+/0/-)
1
2
3
4
Golden Circle: Topics
(Elements of Goal or CommunicaWon Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. WHY
2. HOW
3. WHAT
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Golden Circle vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
WHY
HOW
WHAT
3.
2.
1.
TOTAL DESIGN THINKING (TDT) PLATFORM for Golden Circle
14. Theme
(+/0/-)
1
2
3
4
Golden Circle: Topics
(Elements of Goal or CommunicaWon Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. WHY
2. HOW
3. WHAT
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
Why will/do you do what you/will do?
How will/do you do what you/will do?
What will/do you do?
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Golden Circle vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
WHY
HOW
WHAT
3.
2.
1.
TOTAL DESIGN THINKING (TDT) PLATFORM for Golden Circle
15. Theme
(+/0/-)
1
2
3
4
Golden Circle: Topics
(Elements of Goal or CommunicaWon Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. WHY
2. HOW
3. WHAT
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
Why will/do you do what you/will do?
How will/do you do what you/will do?
What will/do you do?
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Golden Circle vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
“Always Start with Empathy (Pain/WHY) in the Pain-Plan-Do-Review (PPDR) Cycle.”
WHY
HOW
WHAT
3.
2.
1.
16. Theme
(+/0/-)
1
2
3
4
Golden Circle: Topics
(Elements of Goal or CommunicaWon Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. WHY
2. HOW
3. WHAT
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
Why will/do you do what you/will do?
How will/do you do what you/will do?
What will/do you do?
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Golden Circle vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
“Always Start with Empathy (Pain/WHY) in the Pain-Plan-Do-Review (PPDR) Cycle.”
WHY
HOW
WHAT
3.
2.
1.
17. Theme
(+/0/-)
1
2
3
4
Golden Circle: Topics
(Elements of Goal or CommunicaWon Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. WHY
2. HOW
3. WHAT
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
Why will/do you do what you/will do?
How will/do you do what you/will do?
What will/do you do?
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Golden Circle vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
“Always Start with Empathy (Pain/WHY) in the Pain-Plan-Do-Review (PPDR) Cycle.”
WHY
HOW
WHAT
3.
2.
1.
Limbic Brain
19. Theme
(+/0/-)
1
2
3
4
One Page Business Plan: Topics
(Elements of Goal Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Vision
2. Mission
3. ObjecXves
4. Strategies
5. Plans
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of One Page Business Plan vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for One Page Business Plan
1
2
3
4
5
HOW
20. Theme
(+/0/-)
1
2
3
4
One Page Business Plan: Topics
(Elements of Goal Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Vision
2. Mission
3. ObjecXves
4. Strategies
5. Plans
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of One Page Business Plan vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
Where will you be … in 5/10/15 years?
Why are you doing what you do … now/in 15 years?
What outcomes would you like to celebrate in 1 year?
How will you compete and win?
What projects/products/services will best help you to
achieve your strategies/objecWves/mission/vision?
TOTAL DESIGN THINKING (TDT) PLATFORM for One Page Business Plan
1
2
3
4
5
HOW
21. Theme
(+/0/-)
1
2
3
4
One Page Business Plan: Topics
(Elements of Goal Hierarchy)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Vision
2. Mission
3. ObjecXves
4. Strategies
5. Plans
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of One Page Business Plan vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for One Page Business Plan
1
2
3
4
5
HOW
23. Business Model Canvas: Topics/QuesPons
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
Theme
(+/0/-)
1
2
3
4
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
4 6 5 2 1
7 3
8 9
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas
WHO WHY HOW
24. Theme
(+/0/-)
1
2
3
4
Business Model Canvas: Topics/QuesPons
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
4 6 5 2 1
7 3
8 9
Who are our most important customers?
What type of customer relaWonship to build?
Through which channels are customers to be reached?
Who are our key partners?
What value do we deliver to customers?
What key acWviWes does value proposiWon require?
What key resources does value proposiWon require?
What are important costs?
What do customers pay for?
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas
WHO WHY HOW
25. Theme
(+/0/-)
1
2
3
4
Business Model Canvas: Topics/QuesPons
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
4 6 5 2 1
7 3
8 9
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas
WHO WHY HOW
27. 4 6 5 2 1
7 3
8 9
Theme
(+/0/-)
1
2
3
4
Mission Model Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS); Beneficiaries
2. Customer RelaXonships (CR); Buy-in
3. Channels (CH); Deployment
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$); Budget
9. Revenue Streams (R$); Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Mission Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Mission Model Canvas
WHO WHY HOW
28. Theme
(+/0/-)
1
2
3
4
Mission Model Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS); Beneficiaries
2. Customer RelaXonships (CR); Buy-in
3. Channels (CH); Deployment
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$); Budget
9. Revenue Streams (R$); Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Whom do you create value for or deliver value to?
How to get support/buy-in?
Through what channels to deploy Min. Viable Product?
What outsourcers/partners help you?
What is the value proposiWon: what pain is solved?
What (unique) acWviWes are required to deliver the VP?
What skills, competence, and resources do you have?
What is resulWng cost or disadv.?
What are successful outcomes?
Topics of Mission Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Mission Model Canvas
WHO WHY HOW
29. Theme
(+/0/-)
1
2
3
4
Mission Model Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS); Beneficiaries
2. Customer RelaXonships (CR); Buy-in
3. Channels (CH); Deployment
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$); Budget
9. Revenue Streams (R$); Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Whom do you create value for or deliver value to?
How to get support/buy-in?
Through what channels to deploy Min. Viable Product?
What outsourcers/partners help you?
What is the value proposiWon: what pain is solved?
What (unique) acWviWes are required to deliver the VP?
What skills, competence, and resources do you have?
What is resulWng cost or disadv.?
What are successful outcomes ?
Topics of Mission Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Mission Model Canvas
WHO WHY HOW
30. 4 6 5 2 1
7 3
8 9
Theme
(+/0/-)
1
2
3
4
Mission Model Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS); Beneficiaries
2. Customer RelaXonships (CR); Buy-in
3. Channels (CH); Deployment
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$); Budget
9. Revenue Streams (R$); Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Mission Model Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Mission Model Canvas
WHO WHY HOW
32. Theme
(+/0/-)
1
2
3
4
Beneficiary Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Beneficiary Segments
2. Beneficiary RelaXonships; Buy-in
3. DistribuXon Channels; Deployment
4. Key Partners (KP)
5. Mission (Program) Offering
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$); Budget
9. Impact Metrics; Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Whom do you create value for or deliver value to?
How to get support/buy-in?
Through what channels to deploy Min. Viable Product?
What outsourcers/partners help you?
What is the value proposiWon: what pain is solved?
What (unique) acWviWes are required to deliver the VP?
What skills, competence, and resources do you have?
What is resulWng cost or disadv.?
What are successful outcomes ?
Topics of Beneficiary Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Beneficiary Canvas
WHO WHY HOW
33. 4 6 5 2 1
7 3
8 9
Theme
(+/0/-)
1
2
3
4
Donor Canvas: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Donor Segments
2. Donor RelaXonships; Buy-in
3. DistribuXon Channels; Deployment
4. Key Partners (KP): Non-Program
5. Donor-focused Value ProposiXon
6. Key AcXviXes (KA): Non-Program
7. Key Resources (KR): Non-Program
8. Cost Structure (C$); Non-Program
9. Revenue Streams (R$); Success
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Whom do you create value for or deliver value to?
How to get support/buy-in?
Through what channels to deploy Min. Viable Product?
What outsourcers/partners help you?
What is the value proposiWon: what pain is solved?
What (unique) acWviWes are required to deliver the VP?
What skills, competence, and resources do you have?
What is resulWng cost or disadv.?
What are successful outcomes ?
Topics of Donor Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Donor Canvas
WHO WHY HOW
35. Theme
(+/0/-)
1
2
3
4
Business Model You: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP)
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Business Model You vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
4 6 5 2 1
7 3
8 9
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model You
WHO WHY HOW
36. Theme
(+/0/-)
1
2
3
4
Business Model You: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP); Value Provided
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue (R$); Benefits
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Whom do you (want to) help?
What type of relaWonship to build?
Through which channels you reach or are reached?
Who helps you?
How do you help?
What do you do to help?
What skills, competence, and resources do you have?
What do you give out (away)?
What do you get (in return)?
Topics of Business Model You vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model You
WHO WHY HOW
37. Theme
(+/0/-)
1
2
3
4
Business Model You: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP); Value Provided
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue (R$); Benefits
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Whom do you (want to) help?
What type of relaWonship to build?
Through which channels you reach or are reached?
Who helps you?
How do you help?
What do you do to help?
What skills, competence, and resources do you have?
What do you give out (away)?
What do you get (in return)?
Topics of Business Model You vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model You
4 6 5 2 1
7 3
8 9
WHO WHY HOW
38. Theme
(+/0/-)
1
2
3
4
Business Model You: Topics/QuesPons
(Elements of Extended You/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Customer RelaXonships (CR)
3. Channels (CH)
4. Key Partners (KP)
5. Value ProposiXon (VP); Value Provided
6. Key AcXviXes (KA)
7. Key Resources (KR)
8. Cost Structure (C$)
9. Revenue (R$); Benefits
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Topics of Business Model You vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model You
WHO WHY HOW
40. Theme
(+/0/-)
1
2
3
4
Lean Canvas: Topics
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Unfair Advantage (UA)
3. Channels (CH)
4. Problem (Prob)
5. Value ProposiXon (VP)
6. SoluXon (Soln)
7. Key Metrics (KM)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Topics of Lean Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
TOTAL DESIGN THINKING (TDT) PLATFORM for Lean Canvas
WHY
41. Theme
(+/0/-)
1
2
3
4
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
4 6 5 2 1
7 3
8 9
Topics of Lean Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
Who are our most important customers?
What can’t be easily copied or bought?
Through which channels are customers to be reached?
Who are the top 3 problems?
What value do we deliver to customers?
What are the top 3 features?
What key acWviWes do you measure?
What are important costs?
What do customers pay for?
TOTAL DESIGN THINKING (TDT) PLATFORM for Lean Canvas
Lean Canvas: Topics
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Unfair Advantage (UA)
3. Channels (CH)
4. Problem (Prob)
5. Value ProposiXon (VP)
6. SoluXon (Soln)
7. Key Metrics (KM)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
WHY
42. Theme
(+/0/-)
1
2
3
4
Lean Canvas: Topics
(Elements of Extended Enterprise/System)
Community Happiness Canvas: Topics
(Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem)
1. Customer Segments (CS)
2. Unfair Advantage (UA)
3. Channels (CH)
4. Problem (Prob)
5. Value ProposiXon (VP)
6. SoluXon (Soln)
7. Key Metrics (KM)
8. Cost Structure (C$)
9. Revenue Streams (R$)
PAIN SOLVING QUESTION (PSQ): How Might
We Eliminate Pain (HMWEP) of “X”?
1. PAIN (Collect; Empathize; Define)
1.1 Problem/Challenge/Pain
1.2 Customers/Stakeholders
1.3 Other SoluXons
2. PLAN (To Do: Ideas; Ideate)
2.1 Proposed SoluPon
2.2 Plan of AcPon
2.3 Resources
3. DO (Doing: Build/
Prototype; Measure; Test)
4. REVIEW (Done: Learn; InnovaPon AccounPng)
4.1 Budget: COST (STRUCTURE)
4.2 MoPvaPon: BENEFITS – REVENUE (STREAMS)
World’s First SoNware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Topics of Lean Canvas vs. Topics of Community Happiness Canvas (CHC)
Rapidly Remove Obstacles to Achieving Visions, Dreams, and Goals
4 6 5 2 1
7 3
8 9
TOTAL DESIGN THINKING (TDT) PLATFORM for Lean Canvas
WHY