MANAGING DIRECTOR
FOR SCOTLAND
At Rewards we believe each
business is unique. Therefore it is
important for us to listen closely to
your needs and deliver the best
training solution that meets the
demands of today’s businesses.
Since our Scottish offices opened in
1999, our commitment to the people
development sector has continually
increased. We strongly believe that
through training, people become
confident to embrace change and
businesses succeed.
We pride ourselves in being a
dynamic and forward thinking
company and our key strength is our
staff. Our staff are always committed
to our vision of success and helping
ABOUT
Established in 1989 in Haywards Heath, Rewards has
grown to become a nationally recognised training
company with offices located throughout England and
Scotland. Through our working relationships with many
of Scotland’s major employers, hundreds of small and
medium size companies and Skills Development
Scotland, we aim to provide the best training
opportunities for apprentices and experienced staff. The
main areas we focus on are recruitment, modern
apprenticeships and training courses for businesses.
 Recruitment
Our recruitment consultants work with a wide range of
organisations to source them office apprentices from the
local school/college leaver market. We also work with
young people to find them jobs and help prepare them
for the interview process. We have delivered 4,000 MAs
for young people with an achievement rate of 89%
(against the national average of 65%).
 Modern Apprenticeships
Rewards mainly specialises in offering a range of funded
Modern Apprenticeships for 16-19 year olds that help
individuals increase and improve their vocational skills in
the business area. In addition, our apprenticeships
enable the opportunity for young people to achieve
vocational qualifications alongside their job.
 Training Courses

RECRUITMENT
SERVICES
Benefits of our service
 COST- We are essentially a
training company, therefore charge
significantly less than most
commercial recruitment agencies.
You will however receive the same
quality results.
 QUALITY - As we provide the
candidate with a Modern
Apprenticeship, we have to ensure
that they are genuinely employable
and show strong indications of
being interested in their role.
 NO OBLIGATION - Or
commitment until selection is
complete.
What Do We Offer?
Rewards provide a unique recruitment service
dedicated to finding opportunities with work
based learning opportunities within a variety of
work environments. We have developed a wide
range of effective partnerships which help to
ensure that we are able to attract the attention of
suitable and enthusiastic young people. Over the
last 10 years, Rewards has recruited 500 young
people into Modern Apprenticeship (MA) roles.
Rewards recruit for a variety of clients spanning a
wide range of industry sectors. We are able to
tailor our recruitment methods for candidates and
clients alike in order to suit either the level of
appointment, confidentiality, search requirement
or geographical location.
Why Recruit With Us?
Not only will you receive a first class search and
selection service, Rewards can often access
funding to provide training and development for
the successful candidate in the form of an MA.
Modern Apprenticeships are work based and
practically focused, ensuring rapid development
of the individual within the business environment.
Throughout the MA, an individual can increase
their competences and learn new skills in
particular aspects of their jobs.
I have worked with Rewards for over 5 years and employed
several staff from Rewards and most of these staff are still
with me now and have progressed up the ladder. Rewards
have been very professional to deal with and always very
efficient and reliable. The courses my staff go on are
excellent and they enjoy doing them. They are great
qualifications to have. I will continue to use Rewards in the
future and would not hesitate to recommend them to anyone
who is looking to take on employees.
Office Manager, Lawford Kidd

MODERN
APPRENTICESHIP
Benefits
Candidate Benefits:
 To gain a nationally recognised
qualification for the competence in the
workplace in the desired area
 To increase job satisfaction and
provide an incentive to develop skills
further
 To develop valuable, transferable
skills
Organisational Benefits:
 To gain a more competent and
motivated workforce
 To improve the cost effectiveness and
efficiency of training and development
 To assist with recruitment and reduce
staff turnover
 To assist in evaluation of learning
programmes, appraisals and more
generally with Investors in People
standards
 To identify employees’ competencies
(and gaps in skills and knowledge)
Qualification
A Modern Apprenticeship (MA) is a nationally
recognised work-based method of skill
development and qualification achievement. It
encourages apprentices to take ownership of
their roles, be more effective in the workplace
and adds value to their role.
Delivery
The qualifications are typically achieved within
6-12 months. Candidates will receive
workplace visits from a Rewards Assessor on
a regular basis at a pre-arranged time and
date.
There will always be a certain amount of
flexibility during the qualification and Rewards
will adapt the MA according to your needs
and those of your company.
From a business point of view the MA qualification is cost efficient,
low maintenance and it motivates and encourages staff, which is a
win-win situation. I personally have found working with Rewards a
pleasure and would recommend Rewards to anyone seeking
professional training support.
Customer Experience Manager, Dynamic Earth
Modern Apprenticeships
Available from Rewards
 Business & Administration
 Customer Service
 Creative & Cultural Skills
 Health and Social Care
 Management
 Team Leading

PERSONAL DEVELOPMENT
TRAINING COURSES
In Scotland since 1999, we pride ourselves on the
quality and exceptional value for money of our
courses.
We deliver a range of public and in-house courses,
which can be tailored to meet the specific needs of
companies and individuals. Our courses can be
delivered either on a one-to-one basis or group basis
depending on training needs. The courses are highly
interactive, using practical scenarios to enhance the
learning process.
We offer a variety of courses ranging from Team
Building courses to Leadership courses. Our most
popular courses are:
 Appraisal
 Assertiveness
 Bullying and Harassment
 Communication Skills
 Coaching Skills
 Customer Care Course
 Developing Supervisory Skills
 Financial Awareness for Managers
 Fundamentals of HR
 Interviewing
 Leadership
 Managing Attendance
Recruitment & Selection:
• Understand the skills required to
have an effective recruitment and
selection process
• Comply with current legislation to
ensure your interview process is
legally compliant
• Communicate effectively in
interviews, getting the information
you need to make the best
decisions
Coaching Skills:
• Explain the coaching and mentoring
process and what it means for the
parties involved
• Plan a coaching and mentoring
programme within a structured
framework
• Manage behaviours in order to
establish rapport with the coach or
mentor partner
• Question effectively, demonstrating
the various roles that questions play
in this relationship
• Set achievable objectives

MANAGEMENT
DEVELOPMENT
Management Development
Programme:
This course is split into 6 workshops
which covers the following topics:
• Self Awareness
• Role of Manager
• Recruitment and Interview
Skills
• Managing Performance
• Managing Conflict
Team Leader Training:
This course is split into 5 half day
workshops and covers the following
topics:
• Managing Time
• Role of Team Leader
• Managing Staff
• Managing Performance
Rewards build on our years of experience by delivering
management training from first line managers to director
level. Our programmes are delivered by accredited
consultants who have proven expertise in their field. The
programmes are delivered through a range of workshops
that encourage learning and participation.
As we recognise every situation is unique, we can tailor
our programmes to best fit your company’s culture and
goals. Our programmes are highly visible within a
company and help managers of all levels deliver
success.
The most popular programmes we deliver are:
 Leadership Skills Training
 Management Development
Leadership Skills Training:
This course is split into 8 full day
workshops and covers the following
topics:
• Personal Organisation and
Effectiveness
• Building Effective Teams
• Leadership and Management
• Strategic Planning
• Managing Staff
• Managing Performance
• Managing Change
• Presentation SkillsASSESSOR AWARD (L&D9Di/L&D9) &
VERIFIER AWARD (L&D11)The Assessor Award is for those who assess in the workplace using a wide range of assessment
methods, both direct and in-direct. To achieve the award the assessor-candidate will assess the
competence of candidates in their place of work, against recognised standards.
The Verifier Award is for those who monitor the work of all assessors who are involved with the
delivery of work-based qualifications. To achieve this award the verifier-candidate is required to

PROFESSIONAL
DEVELOPMENT AWARD (PDA)
What is the PDA?
The PDA is a certified qualification, delivered in a
similar way to the SVQs. The awards are
designed to enhance managerial skills and
achieve certification in a relatively short period of
time.
The qualification is ideal for those who do not
wish to do the full VQ but still want a specific
certified qualification in their role.
Within the PDA an individual is allowed up to 12
months to complete their qualification, however
they generally only take up to 3-4 months
depending on the PDA.
The different PDAs we offer are:
 Managing Self and the Work of Others
 Leadership
 Managing Finances
 Managing Projects and Business
Processes
 Planning and Implementing Change
 Leading Change
 Management Information
Our PDA in Health and Social Care
Supervision at SCQF Level 7:
This PDA equips candidates with the skills,
What is the ILM?
We are an ILM accredited centre, delivering
Facilities Management Level 3, Leadership
and Management Level 3, 4 and 5.
The ILM is a great way to develop emerging
and current leaders, as the workshop forums
have discussions on a variety of managerial
subjects and providing solutions to deliver the
best practice. In addition the workshops
enable individuals to draw on their own
experiences.
Individuals are also expected to apply
workshop discussions to case studies in their
In seeking to develop our first line management team, we
came across Rewards who were able to offer exactly what
we were looking for at a reasonable cost. This was through
the ILM Level 3 First Line Management course, which we
had delivered to us as an in-house training program.
The senior management team and the candidates have
been extremely impressed with the lecturing staff and the
standard of the teaching materials that were made
available. We have no hesitation in recommending
Rewards to any business looking for tailor made in-house
training solutions.
Operations Director, Micronas Ltd.
THE INSTITUTE OF
LEADERSHIP
MANAGEMENT (ILM)

www.rewardstraining.com
Contact us at:
3
rd
Floor, York House, 14 South St Andrew Street,
Edinburgh, EH2 2AZ
0131 557 6500
3
rd
Floor, Savoy House, 140 Sauchiehall Street,
Glasgow, G2 3DH
0141 332 8054