1. NAME : Syphrose Wangila
PHONENUMBER : 0711208831
EMAIL ADDRESS : nsyphrose@yahoo.com
MARITAL STATUS : Married
CAREER OBJECTIVE
Havingacquiredthe necessaryskills,mymainobjective istobe part of team thatemphasizeson
customersatisfactionwhile keepingabreastwithnew changeswithinthe organization.
EDUCATIONAL BACK GROUND
MAY 2006 TO JULY 2009: Kinyanjui Technical TrainingInstitute:DiplomainIT
February2000 to NOVEMBER2003: LuguluGirls High School:B (MINUS)
JANUARY1990 to NOVEMBER 1999 – Lutacho PrimarySchool:71 points
PROFESSIONAL EXPERIENCE
MAY 2014 TO PRESENT : Safaricom Headquarters,Westlands
Position:Securitycontroller
Dutiesandresponsibilities:
 Supervise deploymentstrengthof the contracted securityguardingcompanyandmake sure
that all postsare fullymanned
 Monitoractivities of contractedsecurity andensure theycarryout their dutiesas expected
(search,access control,general protection,trafficcontrol andkeyevents.)
 Inspectandverifyvalidity of contractors andworkordersor permits.
 Maintainconstantand consistentpatrol/sweepswithinSafaricom Limitedand reportingany
anomalythatmay breach the securityof the premises.
 Issuance of gate passesand car stickersfordesignated parkingpurposes.
 Incidenthandling:Manage incidents reportedtorespective control rooms,send incident
notification list,loginthe OBand prepare andsendincidents.
 Maintainup to date incidentbrief file andastaff incidentdatabase onMS Access
 CCTV real monitoring,storage,andretrieval of footageswhenneedbe

2.  Monitoringof security equipmentperformance,andserviceabilitywithinthe localitiesand
reportany fault.
 Checkemailsfromstaffsonthe security helpdeskemailsaddress
 Attendtophone callsfromstaff and those fromoutside afterworkinghours.
 Attendtoradio callsviathe internal radionetwork.
 Residential security:Morningand eveningcall upstoall securityguardsmanningseniorstaff or
expatriates.
 Conductvehicle screeningusingUnderVehicleSurveillanceSystem(UVSS)
 Mail scanning:Screen,scan all mailsorparcelsbeingdeliveredtosafaricomlimited andloginall
the screenedparcelsormailsinthe mailsregister.
 Manage facilitykeysandseals,includingreceiving,issuingandkeepingrelatedaccountability
logs.
 Coordinate emergencyresponse onsite andimmediatelyreportall incidencestothe shift
supervisor.
 Journeymanagement:we ensure safetyof safaricomstaff thatare ontransitby regularly
communicatingwith them,updatingthemof the securityonthe groundespeciallythose inhot
spotareas.
 Compile securitydailyandweeklysecurityoperational reportsreflectingthe operational status
of all assignedduties.Maintainandmake availableall recordsinconnectionwiththe dutiesand
responsibilitiesof the assignment.
JULY2011 TO APRIL 2014: Omega Risk Management Limited (in Tuskys)
Position: Loss Prevention Officer.
Duties and responsibilities
 Watching on the shoplifters on the floor
 Dispatching of electronics and signing of credit notes at the dispatch area
 Conducting security checks by screening luggage and customers prior entering the shop
 Frisking of the staff before leavingthe premises
 Manningof the staff entrance andthe receiving bay toensure there’snoanomalyatthese
areas.
 Escortingof customersuptothe parkingbay.
 Countercheckingand signingof the Local purchase orders and Invoicesbefore the goodsare
offloadedatthe receivingbay.

3. JAN 2011 TO APRIL 2011: ST.Marys’ GirlsHigh School,Embu
Position:ComputerTeacher
Dutiesandresponsibilities
 Taught computerstudiesfromformone uptoformthree
 Typing examinations
APRIL 2010 TO AUGUST2010-Interim IndependentElectoral Commission(IIEBC)
Position:ElectronicRegistrationClerk
Dutiesandresponsibilities
 Registeringof the voterselectronicallyusing BVRkit
 Verifyingof the votersregister
 Conductedthe 2010 constitutional referendum
NOVEMBER 2008 TO FEBRUARY 2009: Car Track Kenya Limited,Upperhill
Position:Interninthe ITdepartment/control room
Dutiesandresponsibilities
 Software installationandmaintenance
 Hardware installationandmaintenance
 Receivingandforwardingof call inthe control room
 Updatingthe client’srecords
SEPTEMBER 2007-NOVEMBER 2007: Kenya Meteorological Department
Position:Internin the ComputerServicesDivision
Dutiesandresponsibilities
 Software installationandmaintenance
 Hardware installationandmaintenance
 Data entryand managingthe same data usingMicrosoftexcel

4. HOBBIES
 Travelling
 Watching
REFEREES
1. Mr. Titus Kitavi
Safaricom supervisor, security control room operations.
Phone number: 0724743977
2. Mr. Gideon kemei
Western Regional Risk Manager,
For Omega Risk Management Limited.
Phone number: 0720728757
3. Mrs. Beatrice Achieng,
Head of department information technology.,
Kinyanjui TechnicalTraining Institute
Phone number: 0720469650