1. SARAH G. TADESSE
1436 West 24th Street Erie, PA 16502 | 814-431-4005 | syt5096@psu.edu
PROFILE
Focused and dedicated young healthcare professional, who has earned an undergraduate degree in
Health Policy and Administration and a Master of Health Administration (MHA). Excellent
leadership and communication skills, with a passion for teaching others to thrive in the classroom
and workplace while translating complex concepts into user friendly information. Strong
analytical thinker, with experience in process mapping, improvement, and issue resolution.
Seeking an opportunity to apply and develop these skills in a dynamic health delivery
environment.
EDUCATION:
Pennsylvania State University Graduation: May 2015
Health and Human Development Cumulative G.P.A 3.54
B.S., Health Policy and Administration
Pennsylvania State University
Health and Human Development
Master of Health Administration
Achieved 4.0 G.P.A (2012)
Graduation: May 2015
Cumulative G.P.A 3.53
ACCOMPLISHMENTS & CERTIFICATIONS:
• Dean’s List: Pennsylvania State University (Fall 2011, Spring 2012, and Spring 2014)
• Giannopoulos Trustee Scholarship (Fall 2012-Present)
• FEMA, Applying ICS to Healthcare Organization (ICS-200) (Spring 2012)
• FEMA, National Response Framework, Introduction (Spring 2012)
• FEMA, National Incident Management System (NIMS), Introduction (Spring 2012)
• Salizzoni Charitable Fund Scholarship (Fall 2010-Present)
• Outstanding Achievement in Field of Education: GECAC (Fall 2010-2014)
CO-CURRICULAR ACTIVITIES:
Student Minority Advisory and Recruitment Team (SMART), National Association for the
Advancement of Colored People (NAACP), Multicultural Women’s Forum (MWF), HHD Honor
Society, Master of Health Administration Association (MHAA), Healthcare Policy and
Administration Club, LifeLink PSU, American Red Cross
LEADERSHIP:
Health Policy and Administration-Mayer’s Lecture Committee
Student Representative January 2014-May 2015
• Promote annual event to student body and assist in coordinating speaker personnel
Health Policy and Administration-Diversity Committee
Student Representative September 2013-May 2015
• Assist in promoting diversity and awareness to the undergraduate/graduate student body
Health Policy and Administration
Discussion leader September 2012 - December 2012
• Encouraged HPA students to be active learners in their study of the health care system
SOFTWARE SKILLS:
Microsoft Office Suite (Word, Excel, PowerPoint, Access)

2. SARAH TADESSE SYT5096@PSU.EDU
PROFESSIONAL EXPERIENCE:
Process analysis & improvement
• Customized “ED Severe Sepsis Screening Tool” to target hospitalized sepsis patients
• Created handoff form for the Intensive Care Unit and Emergency Department
• Process mapped sepsis treatment course of action within the 3-hour and 6-hour bundle
• Audited 700 medical charts for the Joint Commission Measure of Success (MOS) audit
• Analyzed medical group data and implemented best practice processes to improve the 5-
Star Medicare Program star rating to ultimately receive pay for performance incentives
• Process mapped and improved training by using just in time training during blood drives
Leadership
• Managed and trained 15 court mandated volunteers
• Provided mentorship and guidance for underprivileged youth between ages of 7-15
• Scheduled and participated in activities for the youth to promote healthy behavior
Training & Administration
• Assisted in ensuring 23 blood drives were efficiently coordinated
• Created database for all summer courses offered at Penn State campus for summer 2013
• Created spreadsheet for diabetic patients with gaps in care for 5-Star Medicare Program
• Prepared and created interactive programs for children to encourage safe outlets
• Developed learning activities to promote socials cognitive skills for assigned learners
• Coordinated learning, social and eating schedules for learners
Customer care
• Enhanced the patient experience with a warm and friendly greeting
• Handled about $500 in cash and credit/debit transactions daily
• Promptly guided and solved customer inquiries in a timely manner
EMPLOYMENT & INTERNSHIP HISTORY
Saint Vincent Health System - Allegheny Health Network Erie, PA
Quality Assurance Intern Summer 2014
Housing Authority of City of Erie Erie, PA
Youth Clubhouse Group Leader Summer 2010 - 2014
American Red Cross State College, PA
Intern and Volunteer Coordinator Summer 2013
Panera Bread State College, PA
Sales Associate 2013
America Reads State College, PA
Teacher Assistant 2011 - 2012