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Resume
1. SHIKHAR SINGH
Mobile : +91- 7042708280
E-mail : shikhar.singh84@gmail.com
D.O.B. : 08th Aug 1984
SUMMARY
Currently working as a Sr. Software QA Analyst in IBM India Pvt. Ltd. with 5.2 years of work
experience on the payroll of Collabera Technology. Have core knowledge of Banking domain and
Enterprise resource planning module.
Academically completed Master of Computer Application from Uttar Pradesh Technical
University graduate with 70% marks.
TECHNICAL SKILLS
Expertise in Black box(Manual) testing like functional Testing,Database
testing and Mainframe Testing.
Working on Agile Methodologies since last 2 years.
Domain Knowledge: Core Banking, BFSI (banking/ credit card) domain
organization and ERP.
Experience in Automation Testing and ability to create Test scripts using QTP.
Expertise in Functional testing, Database testing, Mainframe testing, GUI,
Smoke Testing, UAT, Ad Hoc and Non Functional testing, Test Case Design, Test
Case Execution, Defect management and test reporting.
Test Management tool: HPQC 10, ALM(Application Lifecycle Management) WinScp
and PUTTY.
Reporting Management Tool: TAC
Web Service Testing Tool : SOAP UI
Internet Browser: IE 6.0/7.0/8.0/9.0, Mozilla Firefox, Google Chrome
Operating Systems/ Packages: Windows XP/Win 7/2000, Linux.
Active involvement in all phases of Software Testing Life Cycle (STLC) including
Debug solutions adhering to functional and technical documents. And knowledge of
Software Development life cycle also.
2. Achievements
Handling SPOC(Single Point of Contact) Responsibility for Maintaining KPI DashBoard,
Downtime Tracker and Delivery Transformation Review Dashboard sheet For Mortgage
Development Center Project in IBM India pvt. ltd.
On Site Experience
3 Months work experience as a QA Analyst for Project End to End Testing in
Sydney(Australia).
Valid Visa : 3 months valid visa of Sydney Australia.
WORK EXPERIENCE
ORGANIZATION CLIENT PERIOD DESIGNATION
IBM INDIA PVT. LTD. NBS BANK UK LONDON July 2014 to Till Now
Sr. Software Test
Analyst
DAMASINFO LIMITED
COMMONWEALTH BANK
SYDNEY-AUSTRALIA
May 2013 to June 2014
Sr. Software QA
Analyst
DAMASINFO LIMITED LG Electronics India pvt.
Ltd.
May 2010 to May 2013 Software QA Analyst
ACADEMIC QUALIFICATIONS
Examination Passed University /Institution Year of passing DIVISION
M.C.A. UTTAR PRADESH TECHNICAL UNIVERSITY 2007 First
B.SC.( PHYSICS) KANPUR UNIVERSITY 2004 Second
INTERMEDIATE UTTAR PRADESH BOARD (ALLAHABAD) 2001 Second
HIGH SCHOOL UTTAR PRADESH BOARD (ALLAHABAD) 1999 First
3. D.C.A. BUNDELKHAND EDUCATIONAL SOCIETY 2003 First
Project# 1st – Alias (Mortgage System of Banking)-Mainframe Application
Client Name : NBS BANK(Nationwide Building Society) – LONDON UK
Role : Sr. QA Analyst
Team Size : 25
Technology : MainFrame & SQL SERVER 2008
Environment : Window XP, Window 7 and SQL SERVER 2008
Domain : Banking
Profile : Team mentoring , Written test cases and scoping
Resource and time Management, reviews for requirements and QA
deliverable, defect raise, And tracking, End –to-End testing.
Roles And Responsibilities:
Preparation of Test Cases based on the FSD & DTP for System & Regression Testing.
SME in Case Management & Dispute Manger and provided training to external QA
team (IBM India).
Resolved issues of Case Management and Dispute Management through calls and
sessions.
Expertise in Case Management, Dispute Management workflows.
Involved into extensive testing for PRIME, CASE MANAGEMENT and DISPUTE
MANAGEMENT web applications.
Performed Functional, Adhoc testing and Regression Testing on both Windows
Environment.
Defect Reporting and Tracking using ALM 11.
Thorough study of FSD, DTP, and business related docs.
Interacted with the development teams in resolving several issues.
Knowledge Transfer about new functionalities to team members.
Product Basics
Automate transactions for both issuer and acquirer.
Transaction management for both issuer and acquirer.
4. Details of Mortgage product provided by bank for customers.
Details of Regulatory requirements like capital requirements and reserve.
Descriptions
Mortgage is a loan to finance the purchase of real estate, the customer gives the bank
Or building society their propertyas collateral to be held against the loan. In nationwide
Building society there are two main ways to repay a mortgage. Capital & interest
Mortgage(repayment mortgage) is a monthly repayment mode up of capital(the loan
Itself) and interest charged on the loan.
Mortgage borrowers can be individual mortgaging their home or they can be business
Premises, residential properties, buy to let or an investment portfolio.
Features of mortgage loans such as Size of the loan, maturity of the loan, interest rate,
Method of paying off the loan and other characteristics can vary considerably.
There are following some Mortgage type like
Standard or Conforming Mortgages
Foreign Currency Mortgage
Repaying the mortgage
Capital and interest
Interest only
Interest only lifetime mortgage
Project# 2nd –Credit Card Payment & Insurance System
Client Name : CWB(Commonwealth Bank) – Sydney(Australia)
Role : Sr. QA Analyst
Team Size : 6
Technology : ORACLE 9i & PL/SQL Developer 2010
Environment : Window XP, Window 7 and PL/SQL Developer 2010
Domain : Banking
Profile : Team mentoring, Written test cases and scoping Resource
and time Management, reviews for requirements and QA deliverable,
defect raise, And tracking, End –to-End testing.
Roles And Responsibilities
To create a Test Plan for Agile methodology that further drill down the Plans and
Strategies to ensure Quality and Coverage within the budget and timeliness.
To prepare Control Proceduresfor Verification and Validation to ensure completeness
and coverage by effective requirements review, Test Plan update as and when
required, maintaining QA deliverables on time, Defect Review meetings, Escalations in
case of any deviation to management and by Defect Reporting and tracking.
5. To define crystal clear roles and responsibilities for each member/ department
involved in the project.
To send Overall Status report for Daily and weekly basis to management.
To send detailed report per resource per requirement to QA Manager.
To prepare QA Closure Report and set PIR items for next phase.
Product Basics
Automate transactions for both issuer and acquirer.
Transaction management for both issuer and acquirer.
Details of Payments & Insurance product provided by bank for customers.
Details of Regulatory requirements like capital requirements and reserve.
Descriptions
currently uses a PLSQL based workflow management system from Oracle for IBM India
like Prime Issuer, Prime Acquirer, Fraudguard and Dispute Manager and rely heavily on the
Case Management web application as the front end application that hosts forms that are
generated by the different workflow designs.
A strategic decision was made that IBM India will move all new clients to ActiveMatrix BPM
which is based on standard technologies such as Alias, Mainframe. It is more cost effective
product and provides a wider range of features as it is a dedicated ‘best of breed’ workflow
system.
Automated payments
Direct Credit
Direct Debit
Standing Order
Traditional Payments
Bill Payments
Cash
Cheque
Mobile Banking
When Bank do the payments to their respective customers then they use the various
payment transfer mechanism which are listed below
BACS(Bankers Automated Clearing System)
FPS(Faster Payment System)
SWIFT(Society for Worldwide Interbank Financial telecommunication)
6. C&CCC (Cheque and credit clearing company)
CHAPS
Project# 3rd – Manufacturing Execution System(MES)
Client Name : LG ELECTRONICS INDIA LIMITED PUNE
Role : Senior Test Analyst
Team Size : 15
Environment : Win-NT/2000/XP,ABAP 4.2, OPEN SQL, Oracle9i as Back-End &
Developer 2000
Domain : Enterprise resource planning: manufacturing, production and sales
module.
Profile : Written Test cases and scoping, Resource and time
management, Reviews for requirements and QA deliverables, defect
calls, defect logging and Tracking, End-to-End testing.
Product Basics
Manual transaction for both issuer and acquirer.
Terminal creation and linkage.
Transaction management for both issuer and acquirer.
Generation of incoming and outgoing files required for issuer and acquirer
organization.
Generation of SMART FORMS and ALV GRID.
Scheduled and Adhoc jobs via Thick client application.
Description
This product is running in LG electronics on Enterprise resource planning platform Which
is window based. This is totally client server based application. Through this
System we contain the whole record of regular raw and finished material transactions.
Like starting from vendor to last dispatch of the product. So we tests page by page and
Forms of each modules at every stages and generates the reports of all bugs.
Synopsis
Ensuring defect free products to Customer through JIRA .
Involved in preparing test cases and scope for redesigned and newly developed web
application.
Involved in preparing test cases and scope for redesigned and newly developed issuer and
Acquirer workflows.
Immediate feedback from detection to generation point.
Expedite in process check for temporary and permanent countermeasures.
Project 1a – Auto Card System
7. PROJECT # 1st (Auto Card System)
Client Name : Maruti Suzuki India Limited, Gurgaon
Role : As a Test analyst, involved in Creating Test plans & Test Cases.
Team Size : 30
Environment : Win-NT/2000/XP, Oracle9i as Back-End & Developer 2000.
Responsibilitie: Enhancement in Existing Project, designing and testing of Forms and
developing Reports using SQL/PLSQL as per requirement.
Product Basics
Bug tracking including the examining the severity and priority of the defects and
Reporting.
Performed smoke testing, functional testing, Exploratory testing, GUI testing
PreparedDetailed Status Report (DSR) .
Writing Test Cases and test scenarios by referring Functional requirements
specifications.
Description
This is the system for the tracking of the transactions of the loyalty point of the Maruti
Customers. The loyalty points are given to them for the transaction done by them
Through the credit card and debit card issue by city bank. This system is developed in
Asp.net (2008), XML, CSS, and at back end it uses SQL Server 2005.
PERSONAL TRAITS
Name SHIKHAR SINGH
Father’s Name A.B. SINGH
Date of Birth 08 Aug. 1984
LANGUAGES KNOWN ENGLISH, FRENCH, HINDI
Sex MALE
Nationality INDIAN