SplunkLive! Stockholm 2016 - Mr Green
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Splunk as a data hub at Mr Green
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SplunkLive! Stockholm 2016 - Mr Green
- 1. Copyright © 2015 Splunk Inc. Splunk as our data hub Niclas Enhorning CEO,Mr Green Technology
- 2. 2 Mr Green is an online casino, founded in 2007 Active in 12 EU countries Key differentiators include emphasis on “green gaming”, the provision of a single wallet across a range of games as well as a unique brand
- 3. 3
- 4. 4 Mr Green Technology principles…. Speed is key Remove dependencies Enable business Counterpart to business Degradation of services Reward the right behaviour Top talent attracts other talent
- 5. 5 History of Splunk at Mr Green Splunk introduced (IT troubleshooting across select applications) Splunk becomes data hub Splunk ITSI introduced I join Mr Green
- 6. 6 Why Splunk? We needed a centralised data hub to support our infrastructure and support increased release cycles
- 7. 7 Splunk evolution Existing small licence Transition to central data hub Splunk ITSI Splunk usage had been focused on troubleshooting select applications affecting customer experience We wanted a central data hub to store data in a raw format, with a layer on top to allow us to make direct changes. Splunk becomes Mr Green’s big data solution With all our data already in Splunk we decided to use Splunk ITSI to provide further business value
- 8. 8 Hardware ● Primary site ○ 12 Physical servers ○ 16 cores, 32 GB Ram per node ○ SSD Storage ○ 9 indexers, 3 search heads ● 3 Virtual indexers for DR offsite.
- 9. 9 Storefront Cloudflare Casino IOS Android Client Gateways Nyx MrG CAPI CashierPayment Gateway NYX Event Hub Tracking Splunk at the center
- 10. 10 Mr Green’s Lambda architecture 10 Bonus Engine Green Gaming
- 11. 11 ● Datasources: RabbitMQ, SQL Server, Application logs ● Splunk apps: ITSI Curiosa
- 12. 12 Curiosa● Users ○ Tech uses to monitor not only logs but also business and releases and changes ○ CS, dashboards for the NOC service ○ Business to become datadriven ○ Systems for getting the offline data ● Usage ○ Collect all events in the system ○ Monitoring ○ Surveillance ○ Measure
- 13. 13 Splunk impact All infrastructure log data is within Splunk, making it central to our entire operation We are now able to continuously deploy successful updates, with around 600 releases per month that correlates to 30 releases a day. Splunk is also fully continuous Rebuilding the whole architecture has enabled us to launch several new products. E.g IOS, Android, Bonus engine
- 14. 14 My dream….. When I was responsible for application operations I had a dream... Of somewhere you could see the whole of IT Operations…. Where you could see traffic patterns and compare to historical data… Where you could monitor business KPIs and compare with historical data and get alerts…. Where the dashboard showed green yellow and red when something was not working as intended…..
- 15. 15 The dream is now reality….ITSI at Mr Green Screenshot here
- 16. 16 • Field conventions are important, needs to be aligned with business • Incremental import from databases is not easy depending on schema, real-time events are better • Setup a multi-site cluster from the beginning so that all buckets becomes multi site buckets. Lessons learned
- 17. 17 ITSI benefits We can see and monitor the performance of the entire of the Mr Green business All executives have access to a Splunk dashboard for real-time insight into performance We can understand immediately if upgrades are behaving as expected Every marketing campaign has a dashboard to chart progress
- 18. 18 The future for Splunk ITSI… Integration into the customer operations center Incorporate third party data
- 19. Thank You
Notas del editor
- Speed above all, with high speed comes lower cost and possibility to fail faster, more often and by this beat the competition. Remove dependencies, with no dependencies the only restrictions the team have is self. Enable business, help business do what they are the experts in with the best solutions Counterpart to business, help business get the best conditions to succeed. Try to understand their needs. Degradation of service, if one service fails do not let it bring down the whole system. Reward the right behavior, think how you set your rewards so people are steered in the right direction.
- Existing small licence: Initial Splunk license was focused on only a select certain applications Transition: We wanted a central data hub to support a new architectural setup that improved our responsiveness Splunk ITSI: Splunk ITSI
- Integration into the customer operations center: For the 24/7 monitoring service, providing alerts when deposit methods are down and then provide insight into the background. Incorporate third party data: It could be picking up data about the weather and using that data in marketing to create intelligence in the system. We also plan on integrating external data to enhance the customer journey but also to integrate it into marketing decisions.