Right swiping on Tinderellas: Exploring a mobile dating app’s regulation of identity performances
1. Stefanie Duguay, PhD Candidate
Queensland University of Technology
stefanie.duguay@qut.edu.au
@DugStef
Paper presentation for
Controlling Sexuality and Reproduction
University of Lethbridge
August 12-14, 2015
Right swiping on Tinderellas
Exploring a mobile dating app’s
regulation of identity performances
3. • Online dating users most
concerned about
misrepresentation and safety
(Gibbs et al. 2011; Anderson, 2005)
• Dating apps intensify intimacy
through proximity and
immediacy (Blackwell et al. 2014; Hjorth,
2013)
• Through its design and
promotional materials, Tinder
frames this as the need for
users to claim authenticity
4. Theoretical Toolkits - Giddens
• “The authentic person is one who
knows herself and is able to reveal
that knowledge to the other, both
discursively and in the behavioral
sphere” (Giddens, 1991, p. 187)
• The self as reflexive – constantly
under revision but smoothed into a
cohesive narrative to provide
“ontological security” (p. 36)
• Intimacy - mutual disclosure of
cohesive biographical narratives
Image from Estoril Conferences
5. Theoretical toolkits - Callon
• Actor network theory and objects as
mediators (Latour, 2005)
• Sociology of translation (Callon, 1986):
• Problematization - identifies and
defines the actors involved;
• Interessement - invoking interest from
actors and stabilizing their identity;
• Enrolment - when actors accept their
role in the situation; and,
• Mobilization - when actors perpetuate
this framing of the problem and its
solution to others.
Image courtesy of iTunes
7. Problematization
• Problem: Concerns over
misrepresentation &
safety
• Solution: Meet REAL
people.
• ‘We use Facebook to
make sure you are
matched with real people
who share similar
interests and common
friends.’ (Tinder FAQ, 2014)
8. • Facebook and the real name web
• Real names as symbolic tokens (Giddens, 1991)
• “The spirit of our policy is that everyone on
Facebook uses the authentic name they use in
real life” (Facebook CPO Chris Cox, 2014)
• “Creates a safer environment” and holds
individuals accountable
9. Interessement
• Tinder users depicted as authentic
• Following day-to-day regimes as “learned practices that
entail tight control over organic needs” (Giddens, 1991, p. 62)
• Giving rise to lifestyles that “give material form to a
particular narrative of self-identity” (p. 81)
• Authenticity as displays of self-mastery, conditioning regimes
to fit into lifestyles in the narrative of the self
Image from Tinder
11. Enrolment
• “We always saw Tinder, the
interface, as a game”
(Sean Rad, Tinder co-founder in Stampler, 2014)
• Routine is fundamental to
ontological security, providing
coherence to day-to-day life and
giving rise to rituals through which
individuals rationalize their activities
(Giddens, 1991)
• Users become enrolled in Tinder
through its game-like design, which
integrates the app into their
everyday lives
Image courtesy of iTunes
13. Mobilization
• Multiple actors perpetuate Tinder’s problematization
of dating as the need for authenticity and its solution
in Facebook and appeals to normativity.
Image courtesy of College Humor
14. • Expert systems – authoritative sources of technical
knowledge that garner trust from individuals (Giddens,
1991)
• Reinforces Tinder’s framing (celebrities as
archetypes of normativity) and elaborates on it
(media panics can shape user behavior)
From HilaryDuffVEVO
From The Telegraph
15. Overflowing
• Some users are resisting Tinder’s framing,
showing that:
• Facebook is not enough to prevent ‘unsafe’ or
dehumanizing behavior
Video: Tender – It’s how people meat
16. • Other social media can be used to criticize the
app’s normativity
17. Conclusion
• For individuals who do not meet
normative standards or who do
not have Facebook-friendly
identities, Tinder’s framing may
affect their well being, safety,
expression of sexuality and
ability to find relationships.
• Current findings limited to app
analysis and related materials
• Future research: Interviews and
analysis of user practices
18. References
Anderson TL (2005) Relationships among Internet attitudes, Internet use, romantic
beliefs, and perceptions of online romantic relationships. Cyberpsychology & Behaviour
8(6): 521–531.
Blackwell C, Birnholtz J and Abbott C (2014) Seeing and being seen: Co-situation and
impression formation using Grindr, a location-aware gay dating app. New Media & Society
00: 1-20 (accessed 26 May 2014).
Burgess J, Light B and Duguay S (2015) Studying HookUp apps: A comparative platform
analysis of Tinder, Mixxxer, Squirt, and Dattch. ICA 65th Annual Conference:
Communication Across the Life Span, 21-25 May, San Juan, Puerto Rico.
Callon M (1986) Some elements of a sociology of translation: Domestication of the
scallops and the fishermen of St. Brieuc Bay. In: Law J (ed) Power, action and belief.
London: Routledge & Kegan Paul, 196–233.
Callon M (1998) Actor-Network Theory - The market test. In: Law J and Hassard J (eds)
Actor network theory and after. Oxford: Blackwell, 181–195.
Duguay S, Burgess J and Light B (2014) Dating and hooking up with mobile media: A
comparative study of Tinder, Mixxxer, Squirt and Dattch. Digcult14: Making digital
cultures of gender and sexuality with social media, 28 October, Queensland University of
Technology, Brisbane.
19. References continued
Gibbs JL, Ellison NB and Lai C-H (2011) First comes love, then comes Google: An
investigation of uncertainty reduction strategies and self-disclosure in online dating.
Communication Research 38(1): 70–100.
Giddens A (1991) Modernity and self-identity: Self and society in the late modern age.
Cambridge, UK: Polity Press.
Hjorth L (2013) The place of the emplaced mobile: A case study into gendered locative
media practices. Mobile Media & Communication 1(1): 110–115.
Latour B (2005) Reassembling the social: An introduction to Actor-Network-Theory.
Oxford: Oxford University Press.
Stampler L (2014) Inside Tinder: Meet the guys who turned dating into an addiction.
Time. Available at: http://time.com/4837/tinder-meet-the-guys-who-turned-dating-
into-an-addiction/ (accessed 1 September 2014).
Van Dijck J (2013) The culture of connectivity: A critical history of social media. Oxford
and New York: Oxford University Press.
Images on slides 3 & 17 are screenshots from #ItStartsHere
20. Questions?
“I joined Tinder as a dog” – Joe Veix, 2014
Stefanie Duguay, PhD Candidate
Digital Media Research Centre
Creative Industries Faculty
Queensland University of
Technology
stefanie.duguay@qut.edu.au
stefanieduguay.com
@DugStef
Notas del editor
Entry point
Online dating studies show that users are most concerned about misrepresentation and safety (Gibbs et al. 2011; Anderson, 2005)
Intensified by a location-based real time dating app (proximity and temporality) (Blackwell et al. 2014; Hjorth, 2013)
Through its design and promotional materials, Tinder frames this as the need for users to claim authenticity (and does so in a way that shapes how users present their identity and sexuality)
Theoretical toolkits – Giddens
“The authentic person is one who knows herself and is able to reveal that knowledge to the other, both discursively and in the behavioral sphere” (Giddens, 1991, p. 187)
The self as reflexive – constantly under revision but smoothed into a cohesive narrative to provide “ontological security” (p. 36) as trust in the coherence of everyday life
Therefore authenticity is also constructed and communicated through constant smoothing over in revealing one’s biography
Intimacy as mutual disclosure of cohesive biographical narratives
Theoretical toolkits – Callon
Actor network theory – relations among multiple actors, including human and non-human, with some actors as mediators that shape meaning (Latour, 2005). Interested in mediators of authenticity.
Sociology of translation (Callon, 1986): - attempts to piece apart the ways that actors become configured in particular sets of relations.
Problematization: The definition of a problem that identifies and defines the actors involved;
Interessement: Ways of invoking interest from actors and stabilizing their identity as defined by the problem;
Enrolment: When actors accept their role in the situation, agreeing on a specific representation of the problem and its solution; and,
Mobilization: When actors perpetuate this framing of the problem and its solution to others.
Through the sociology of translation, a situation or a set of relations among actors becomes translated, or framed, in a particular way
The walkthrough method – discussed at conferences – Jean at ICA, Ben and I at conferences in Brisbane; working on a paper. A novel digital research method. A way of investigating platforms and apps that combines Science and Tech Studies approaches with cultural studies and social science approaches.
From an interdisciplinary perspective, it combines practices from the digital humanities, such as close reading of software as texts (Frabetti, 2012), the social sciences, including identification of discourses built into platform architecture (Papacharissi, 2009), and software studies, uncovering the technicity through which users and technical systems influence each other (Bucher, 2012; Crogan and Kennedy, 2008). Operating from an overarching Actor Network Theory (ANT) approach, this method takes into account the role of both human and non-human actors in networks of relations (Callon, 1998; Latour, 2005). It analyses what Van Dijck (2013) identifies as techno-cultural constructs - technology, content, and users - as well as socioeconomic structures of ownership, governance, and business models.
However, interrogating the technology is a key method of analysis, done through what we call the technical walkthrough.
Problematization
‘We use Facebook to make sure you are matched with real people who share similar interests and common friends.’ (Tinder FAQ, 2014)
Real names as symbolic tokens (Giddens, 1991) of identity, used to reference one’s self across multiple contexts
“The spirit of our policy is that everyone on Facebook uses the authentic name they use in real life” (Facebook CPO Chris Cox, 2014) = consistent self-referencing
“Creates a safer environment” and holds individuals accountable to presenting a unitary identity
Interessement
Tinder users as authentic - from, ‘Like real life but better’ to ‘It’s how people meet’ and now ‘Any swipe can change your life.’
Following day-to-day regimes as “learned practices that entail tight control over organic needs” (Giddens, 1991, p. 62)
Giving rise to lifestyles as sets of practices that “give material form to a particular narrative of self-identity”
Authenticity is built on displays of self-mastery, conditioning regimes to fit into lifestyles in the narrative of the self
Tinder’s marking promotes normative regimes and lifestyles
Enrolment
“We always saw Tinder, the interface, as a game” (Sean Rad, Tinder co-founder in Stampler, 2014)
The most game-like aspect of Tinder is the swiping motion – in rapid browsing mode, users base their judgment entirely on appearance and information drawn from FB. Similar to ‘hot or not’
Routine is fundamental to ontological security, providing coherence to day-to-day life and giving rise to rituals through which individuals rationalize their activities (Giddens, 1991)
Users become enrolled in Tinder through its game-like design, which integrates the app into their everyday lives
Tinder’s promotion of normative identities is built into the way it allows users to configure the game. The Discovery Preferences menu is a big part of of this. Age. Gender.
Mobilization
Multiple actors perpetuate Tinder’s problematization of dating as the need for authenticity and its solution in an app that incorporates Facebook and appeals to normativity.
Celebrities, news articles, social media, bloggers
Expert systems (Giddens, 1991) – authoritative sources of technical knowledge that garner trust from individuals
Reinforces Tinder’s framing (celebrities as archetypes of normativity) and elaborates on it (media panics that shape user behavior)
Overflowing
Some users are resisting Tinder’s framing, showing that:
Facebook is not enough to prevent ‘unsafe’ or dehumanizing behavior (Tender)
The app favors normativity (Vine)
Non-normative users can re-appropriate the app’s features for their purposes (Trans individuals)
The app favors normativity (Vine)
Non-normative users can re-appropriate the app’s features for their purposes (Trans individuals)
Conclusion
Apps function through a network effect – they require a critical mass of users
For individuals who do not meet normative standards or who do not have Facebook-friendly identities, Tinder’s framing may affect their well being, safety, expression of sexuality and ability to find relationships.
Limitations: Analysis of app and some related materials
Future research: Talks to individuals, examine their practices