2013 Education Symposium & Expo - How Not to Fail in Your Change Initiatives
1. HERE WE DON’T GO AGAIN!
HOW TO NOT FAIL IN YOUR CHANGE
INITIATIVES THIS TIME!
Dr. Sue Ebbers
LuminEssence Change by Design
October 16, 2013
2. QUESTIONS WE‟LL ANSWER TODAY
1.
2.
3.
WHY is my organization failing to change (and
what can I do about it?)?
We are SO stuck in our department – how do we
get „unstuck‟?
EVERYONE knows we need to change…but how
do we get everyone on board to actually DO
it????
3. WHY IS MY ORGANIZATION FAILING TO
CHANGE?
Three
Reasons
You are not solving the real problem.
Your leadership isn‟t leading.
People are fuzzy about the change process
(including, and especially, leadership!).
8. YOUR LEADERS MUST BE COURAGEOUS!
Do
it right.
Don‟t demand overnight
changes. That‟s just …
well… wrong!
Be
in the boat with your
team
“Do as I do – AND as I
say”.
Stay
the course.
10. THERE ARE FIVE STAGES OF CHANGE…
2 ½ Stages
are Invisible!
Changing
Consistently!
Changed At
Least Six
Months!
Determined
to Change
Thinking
About
Changing…
Not
Going to
Change!
Change Can
Happen Even If You
Don‟t See It!
15. FIRST AND SECOND ORDER CHANGE
Beliefs
drive attitudes and
behavior!
“People learn when
events violate their
expectations.
Watson:
“People change when
that violation matters to them
enough to do something about
it!”
Ebbers: