1. Cambodian Mekong University
Administrative Procedure in
Oudompheab
Printing and Advertising
Co,.ltd
Presented by:
Ms. Kem Monita Ms. Ket Dalin
Ms. Chea Chanthet
is the university that cares for the value of education 1
2. Contents
I. Introduction
II. Literature Review
III. Internship Plan
IV. Details of Report
V. Results and Discussion
VI. Conclusion
October 22, 2012 Internship Report 2
2
3. I. Introduction
• Organization: Oudompheap Printing and Advertising
Co,.ltd
• Type of Organization: Business
• Department: Administration
• During the internship period:
- New working environment
- Applying what they have learned
- Absorbing what they faced as the experiences
- Being hard work and high responsibility
- Will become professional workers or staff
October 22, 2012 Internship Report 3
4. II. Literature Review
2.1 Definition
- is a person employed to aid an executive, as in a
corporate department, by coordinating such office
services and procedures as the supervision,
maintenance, and control of the flow of work and
programs, personnel, budgeting, records, etc., for the
entire department. (Random House, Inc. 2011)
Febraury 6, 2012 Internship Report 4
5. 2.2. Administrative assistant
2.2.1. Functions’ Overview
The function of Administrative assistant are :
- Planning - Organizing
- Directing - Controlling
(Henri Fayol, 2009)
Oct ober 22, 2012 Internship Report 5
6. 2.2.2. Responsibilities
Administrative Assistants perform many basic functions in
offices including: (Hung, 1911)
- doing task in office
- coordinating between department and operating
- scheduling and receiving mail
Oct ober 22, 2012 Internship Report 6
7. 2.2.3. Skills, Knowledge and Abilities
• Skills
• Knowledge
• Abilities
Oct ober 22, 2012 Internship Report 7
8. III. INTERNSHIP PLANS
3.1 Background of Oudompheab Advertising and
Printing Co,.ltd
• Company’s Name: Oudompheap Advertising and
Printing Co.,ltd
• Establishment: in 2007
• Location: #66, street 199, Sangkat Toumnop Teuk
• Service: printing and advertising
- Printing: the production of hard and soft of cover books,
magazines, calendars, and advertising materials
- Advertising: design and print out the billboard then o
post along the boulevard
Oct ober 22, 2012 Internship Report 8
9. III. INTERNSHIP PLANS
3.2 Description of Internship Activities
• Position: administrative assistant.
• Employer’s Name and Position: CHUON
CHAMROEUN, CEO
• Internship Period: (from/to): November 2011 to
February 2012
• Work days: Monday to Friday (7-11am & 1pm-5pm)
• Department of internship: Administrative
Oct ober 22, 2012 Internship Report 9
10. III. INTERNSHIP PLANS
• Responsibilities:
- Prepare the timetable for staffs and control the time-in
and time-out for staffs
- Perform general clerical duties and answer the telephone
and transfer it to appropriate staff
- Prepare invoices, reports, memos, letters and other
documents, using Ms Office and database.
- Greet visitors and determine whether they should be
given access to specific individuals or department.
- Set the meeting schedule and spread the information as
well as take minute after the meeting
Oct ober 22, 2012 Internship Report 10
12. III. INTERNSHIP PLANS
3.3 Internship Plan
Working Days/Hours
Internees
Mon Tue Wed Thu Fri Sat
Ms. Kem Monita 7-11AM 7-11AM 7-11AM 7-11AM 7-11AM
Ms. Ket Dalin 1- 5PM 1- 5PM 1- 5PM 1- 5PM 1- 5PM
7-11AM 7-11AM 7-11AM 7-11AM
Ms. Chea Chanthet & 1-2PM & 1-2PM & &
1-2PM 1-2PM 1-2PM 1-5PM
Oct ober 22, 2012 Internship Report 12
13. III. INTERNSHIP PLANS
3.4 Relation to Major
• Responsibilities and working:
- computer skill, English language and writing skill.
• working and processing:
- administration and management skill
- planning, organizing, and controlling strategies in the
real work.
• Real practice in workplace on specific
responsibilities.
• Develop their communication skill, build good, and
problem solving in the real situation.
Oct ober 22, 2012 Internship Report 13
14. III. INTERNSHIP PLANS
3.5 Sources of Information
• The primary data: main data that is not for interpreted
or evaluated such as the advising and providing
responsibilities as well as the information and other
process in the company.
• The secondary data:
- related documents through
- questionnaires for interviewing
Oct ober 22, 2012 Internship Report 14
15. III. INTERNSHIP PLANS
3.6. Internship Learning Objectives
Objective 1: To seek out skills and qualification from the
internship
Objective 2: To find out what responsibilities related/given
to the internship position
Objective 3: To identify how the internship activities
influence one’s future career plan
Objective 4: Describe how the internship activities carried
out correlated with the classroom knowledge
Oct ober 22, 2012 Internship Report 15
16. IV. Details of Report
4.1. Oudompheab Printing and Advertising Co,.ltd
Reasons for choosing this place for internship:
Major “Business English”
More understanding all the process to do thesis, project,
research study, business plan, and internship
Get experiences in the real world of workplace
Oct ober 22, 2012 Internship Report 16
17. IV. Details of Report
4.2. The Position
Administrative Assistant
Below are the tasks to be done:
Daily Tasks
Weekly tasks
Monthly tasks
Oct ober 22, 2012 Family Leader ship 17
18. IV. Details of Report
4.3. Difficulties and Problems
spend long hours sitting and using office equipment with
concentration
handling the new task for the first time
the office is located in a busy and open area
number of deadlines associate with this position
Solutions:
high level of accuracy and attention to detail
be well-prepared with full concentration
change from interruption into good communication
referring to the time management skill
Oct ober 22, 2012 Family Leader ship 18
19. V. Results and Discussion
• Customer facilitation
• Capable to prepare some document and implement
the task
• applied many subjects and skill during the internship
period
• understand more and more about process of
administrative, working environment, problems
solving, proactive
• Find out real job practicing, job-training, experiences
gaining, and situation flexibility learning.
• Receive a certificate and recommendation
Oct ober 22, 2012 Family Leader ship 19
20. VI. Conclusion
Internees have got new knowledge and some
experiences which deeply related to major (Business
English) such as:
Understand the administrative working process
Real job practice (On-the-job-training)
Have high responsibilities and commitment for
own duties and assigned work from the CEO
More understand about working environment,
problems solving, and proactive
Improved communication skill
Certificate/recommendation
Oct ober 22, 2012 Family Leader ship 20
