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Communicating CSP’s Value:
Generating Attention to Reach Critical
Audience Segments
CSP Today USA
Las Vegas, NV
June 26, 2013
Table of Contents
2
1. Positive Growth, but Still an Uphill Climb
2. Ways to Win Them Over/Best Practices
3. Lessons Learned/Success Stories
Let’s Start With The Positives…
3 out of 4 Americans support
the development of utility-scale
solar on public lands
http://www.seia.org/cs/news_detail?pressrelease.id=1670
Source of clean,
reliable and
dispatchable power
Strong job
creation
potential
All projects, regardless of merit, need or value,
start with varying degrees of opposition
• Property value and proximity to housing
• Environmental issues
• Land/Ag. use issues
• Restrictive taxes & policies
• Price of natural gas
• RPS rollback attempts
What We’re Up Against
4
Ways to Win Them Over:
Five Campaign Components
5
1. Create a strategic campaign playbook
2. Use consistent message throughout your
organization
3. Define what attacks you can live with
4. Reach out proactively to grasstops and
grassroots
5. Use multiple tools and channels to reach
various audiences
Ways to Win Them Over:
Communications Planning Methodology
6
Messengers Channels Message Audience O utcome
Communications Flow
Planning Process
Ways To Win Them Over:
Building Grasstops Support
7
• Outreach to elected officials
• Press and editorial board tours, power
plant visits
• Local business leader engagement
• Local educational institutions
Ways To Win Them Over:
Building Grassroots Support
8
• Letters to the editor
• Email campaigns
• Flyering
• Town halls and
workshops
• Door-to-door
Ways To Win Them Over:
Media Channels To Use
• Earned media
• Paid advertising
• Microsites
• Social media
• Peer-to-peer contact
9
Ways To Win Them Over: Powermapping
10
Grasstops
• Interest group leaders
• Local elected officials
• 3rd party validators
Grassroots / Community
• Local networks
• Recreational networks
• Church networks
• Professional networks
• Neighborhood networks
Senator, Chair,
Commerce & Labor
Committee
Director,
Governor’s
Office of
Energy
County
Commissioners
Assemblyman
BLM Las
Vegas Field
Office
Mayor
Area Chamber
of Commerce
Executive Director,
Nevada Cattlemen’s
Association
Neighborhood
associations
Religious organizationsPresident,
Sierra Club
Ways To Win Them Over: Powermapping
the Grasstops
11
The wind farm
“means jobs and tax
revenue for the local
community and that of
course, is good for this
school district.”
Local school
superintendent
Message
and Messenger
Channels Outcome
• Local
parents
• Residents
concerned
about the
budget
• Property
owners
Audience
• Local media
outlets
• Community
meetings
• Social
networks
• Increased
public
support for
your project
How It Works Together
12
15
Lessons Learned: Be Clear & Consistent
Across Channels
16
Lessons Learned: Communicate Locally
“We've got sun in abundance here in the
San Joaquin Valley. We must continue
to strive to maximize our potential as
food producers, but there's more than
one way to fuel America's needs. And
the valley's west side is the ideal place
to do it.”
17
Lessons Learned: Matching Tactics & Tools
To Your Audience
18
Ways to Win Them Over:
Five Campaign Components
19
1. Create a strategic campaign playbook
through communications planning
2. Use consistent message throughout your
organization
3. Define what attacks you can live with
4. Reach out proactively to grasstops and
grassroots
5. Use multiple tools and channels to reach
various audiences
20
Thank You
Mark Sokolove
mark@tigercomm.us
@msokolove

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Communicating CSP’s Value - Mark Sokolove Presentation from CSP Today Conference

  • 1. 1 Communicating CSP’s Value: Generating Attention to Reach Critical Audience Segments CSP Today USA Las Vegas, NV June 26, 2013
  • 2. Table of Contents 2 1. Positive Growth, but Still an Uphill Climb 2. Ways to Win Them Over/Best Practices 3. Lessons Learned/Success Stories
  • 3. Let’s Start With The Positives… 3 out of 4 Americans support the development of utility-scale solar on public lands http://www.seia.org/cs/news_detail?pressrelease.id=1670 Source of clean, reliable and dispatchable power Strong job creation potential
  • 4. All projects, regardless of merit, need or value, start with varying degrees of opposition • Property value and proximity to housing • Environmental issues • Land/Ag. use issues • Restrictive taxes & policies • Price of natural gas • RPS rollback attempts What We’re Up Against 4
  • 5. Ways to Win Them Over: Five Campaign Components 5 1. Create a strategic campaign playbook 2. Use consistent message throughout your organization 3. Define what attacks you can live with 4. Reach out proactively to grasstops and grassroots 5. Use multiple tools and channels to reach various audiences
  • 6. Ways to Win Them Over: Communications Planning Methodology 6 Messengers Channels Message Audience O utcome Communications Flow Planning Process
  • 7. Ways To Win Them Over: Building Grasstops Support 7 • Outreach to elected officials • Press and editorial board tours, power plant visits • Local business leader engagement • Local educational institutions
  • 8. Ways To Win Them Over: Building Grassroots Support 8 • Letters to the editor • Email campaigns • Flyering • Town halls and workshops • Door-to-door
  • 9. Ways To Win Them Over: Media Channels To Use • Earned media • Paid advertising • Microsites • Social media • Peer-to-peer contact 9
  • 10. Ways To Win Them Over: Powermapping 10 Grasstops • Interest group leaders • Local elected officials • 3rd party validators Grassroots / Community • Local networks • Recreational networks • Church networks • Professional networks • Neighborhood networks
  • 11. Senator, Chair, Commerce & Labor Committee Director, Governor’s Office of Energy County Commissioners Assemblyman BLM Las Vegas Field Office Mayor Area Chamber of Commerce Executive Director, Nevada Cattlemen’s Association Neighborhood associations Religious organizationsPresident, Sierra Club Ways To Win Them Over: Powermapping the Grasstops 11
  • 12. The wind farm “means jobs and tax revenue for the local community and that of course, is good for this school district.” Local school superintendent Message and Messenger Channels Outcome • Local parents • Residents concerned about the budget • Property owners Audience • Local media outlets • Community meetings • Social networks • Increased public support for your project How It Works Together 12
  • 13.
  • 14.
  • 15. 15
  • 16. Lessons Learned: Be Clear & Consistent Across Channels 16
  • 17. Lessons Learned: Communicate Locally “We've got sun in abundance here in the San Joaquin Valley. We must continue to strive to maximize our potential as food producers, but there's more than one way to fuel America's needs. And the valley's west side is the ideal place to do it.” 17
  • 18. Lessons Learned: Matching Tactics & Tools To Your Audience 18
  • 19. Ways to Win Them Over: Five Campaign Components 19 1. Create a strategic campaign playbook through communications planning 2. Use consistent message throughout your organization 3. Define what attacks you can live with 4. Reach out proactively to grasstops and grassroots 5. Use multiple tools and channels to reach various audiences