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Webinar
Delivering the Next Generation
LMS Experience
Tuesday, 3rd of March 2015 - 3pm GMT / 4pm CET
Cornerstone: a global partner
2,100+
CLIENTS
18.1M+
USERS
191
COUNTRIES
42
LANGUAGES
One solution to recruit,
train, manage, develop,
and connect your employees.
Unified Talent
Management
1. CORNERSTONE RECRUITING
3. CORNERSTONE CONNECT
4. CORNERSTONE LEARNING
5. CORNERSTONE PERFORMANCE
6. CORNERSTONE COMPENSATION
7. CORNERSTONE SUCCESSION
2. CORNERSTONE ONBOARDING
Our Speakers
David Wilson
Managing Director
Elearnity
Skip Marshall
CTO
Tribridge HCM
 Key challenges and barriers for LMS’s today
 How to increase user engagement for your LMS
 Making learning processes more agile and aligned to business
needs
 Real examples of how organisations can deliver the next
generation learning experience
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Delivering the Next Generation
LMS Experience
David Wilson, Managing Director
3rd March 2015
@dwil23
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Our Context
• Leading independent European Industry Analyst
– Founded 1996
– Researching and tracking major developments and innovation
in corporate talent & learning
– Focusing on major corporate organisations HQ in UK/Europe
• Unique insights from deep corporate research
– 1:1 research, corporate roundtables
– Independent vendor profiling
– Deep research/analysis
– Independent advice
6
Talent
Innovation
Learning
Technology
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Accelerate & De-Risk
9-Grid™
Vendor
Perspectives
Research &
Best Practices
Accelerated Process &
Independent Advice
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Elearnity 9-Grid™ - LMS
January 2015
Key
Presence
Higher
Mid
Lower
Total Cost of Ownership
Higher
Mid
Lower
Copyright Elearnity Ltd.
All rights reserved.
Performance
Potential
Strategic LeaderPotential Leader Strategic Challenger
Core LeaderCore Challenger
Strong PerformerPotential Performer Solid Performer
Potential Challenger
Key
Presence
Higher
Mid
Lower
Total Cost of Ownership
Higher
Mid
Lower
CSOD
IBM Kenexa
Lumesse
Docebo
OLM
Saba
Kallidus
Digits
ELM SAP LS
SkillSoft
SumTotal
Totara
NetDimensions
Absorb
Oracle Taleo
Infor IMC
Moodle
SuccessFactors
CrossKnowledge
Unicorn
 A Cornerstone strategic partner since
2008
 More than 765 engagements for
Cornerstone customers completed in
2014
 Number one Cornerstone services
partner for more than five years
 105 HCM Practice Team Members in US,
Canada, Western Europe & LATAM
 220 Cornerstone Certifications
 Deep learning and performance
expertise
Tribridge HCM: Cornerstone Partner
Engage
 Implementation
 Consulting
 Outsourced
Administration
 End-user support
Enrich
 Content Strategy
 Content Services
 Custom Content
Enhance
 AmplifyHR℠
Tribridge Solutions
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Context: Common Issues
• “We’re on our third LMS within the last 7 years”
• “Our vendor lost interest once the implementation project
was finished ... their support after that has been poor”
• “We chose a ‘Rolls-Royce’ and deployed a ‘Lada’ ...”
• “Our solution was chosen by IT who said it would meet our
needs. It doesn’t!”
• “We’ve really struggled to deploy the solution into Europe
and Asia ...”
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
What are the key drivers of
success for your LMS?
1. Ease of use for learners
2. Efficiency of learning processes
3. Ability to roll out new forms of learning
4. Quality of integrations with HR/other systems
5. Low cost of system and ongoing operations
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
1. Solutions Business Agility and Flexibility
2. Quality of End User Experience
3. Lack of Analytics
4. Reducing Total Cost of Ownership
5. Deficiencies in Functionality
THE TOP 5 DRIVERS TO CHANGE SYSTEMS
1
2
3
4
5
Drivers of Change
Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
… in more detail
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Usability / quality of end user experience
Lack of business agility & flexibility with current system
Reducing resource and operating costs
Reducing systems and IT costs
Strong HR vision requires a platform change
Strategic move to Cloud based HR technology
Current solutions limited range of functionality
Need for enhanced analytics capabilities
Need better mobile functionality
Dissatisfaction with current solution
Level of innovation
Need for platform consolidation
Current solutions limited sophistication
Ease of transition to new platforms
Dissatisfaction with current provider
Need increased social features
No platform changes expected
WHAT ARE THE DRIVERS FOR CHANGING YOUR CURRENT SOLUTIONS?
Critical Driver Significant Driver
Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
What makes an LMS
fit for purpose
in 21st Century?
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Next
Generation
Experience
Compelling
User
Experience
Fit/Flex to
Operating
Model
Holistic
View of
Learning
Integration
&
Ecosystem
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation UX
Contextual LMS: Learning Paths
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation in Strategy & Organisation
• L&D Strategy
• Operating
Model & Scope
• Relationship
with Customer
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
G o a l &
P e r f o r m a n c e
M a n a g e m e n t
L e a d e r s h i p & M A N A G E M E N T
Optimised
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation in
Learning
• Is 70:20:10
real?
• What Learning
Architecture
really supports
Blended
Learning?
• Diversification
of Learning –
social and
informal
learning
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
23
Global Mobility
CPD/CPE
Calendar
Global People
Survey
ESSENTIAL
POTENTIAL
EmailLotus Notes
Apps
Documentum
Knowledge
Dbs
Social
Networking
HR
Enterprise
Search
Portal
HR
uMantis/
Chris21
CRM
Performance
Skills &
Competency
Mgmt
Recruitment
Alumini
Systems
On-Boarding /
Global
Orientation
Workforce
Analytics
E-learning
Content &
Delivery
Service
Generic e-
learning
Content
Authoring
Tools
Evaluation
LCMS
LDAP
SAP Finance
Succession
Planning
Analytics
Lotus
Sametime
Talent
Reporting
E-Assessment
Virtual
Classroom
Compliance
Reporting
Dash Boards
Data
Warehourse
LMS
Workforce
Tools
Portals &
IT Security
Strategic Talent
Management
Learning Applications
Transactional
Reporting &
Analytics
Compensation
Mgmt
360 Feedback
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
24
Global Mobility
CPD/CPE
Calendar
Global People
Survey
ESSENTIAL
POTENTIAL
EmailLotus Notes
Apps
Documentum
Knowledge
Dbs
Social
Networking
HR
Enterprise
Search
Portal
HR
uMantis/
Chris21
CRM
Performance
Skills &
Competency
Mgmt
Recruitment
Alumini
Systems
On-Boarding /
Global
Orientation
Workforce
Analytics
E-learning
Content &
Delivery
Service
Generic e-
learning
Content
Authoring
Tools
Evaluation
LCMS
LDAP
SAP Finance
Succession
Planning
Analytics
Lotus
Sametime
Talent
Reporting
E-Assessment
Virtual
Classroom
Compliance
Reporting
Dash Boards
Data
Warehourse
LMS
Workforce
Tools
Portals &
IT Security
Strategic Talent
Management
Learning Applications
Transactional
Reporting &
Analytics
Compensation
Mgmt
360 Feedback
Talent Drivers
Work Drivers
Learning Drivers
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Who? What? Where? Why?
Historical Focus Next Generation Focus
Professional User (Function) only End User/Manager and Function
Access from Office Desktop Access Everywhere
Back Office/Admin Centric Front Office/Usability Centric
HR Process Driven Business Process Driven
Formal Informal/Social
Hierarchical Networked
Annual Cycle Work Transactional
Manage Employees Whole People Value Chain
One Interface Contextually Relevant Interfaces
Operational HR Context Many Contexts
Silo-restrictive Silo Connected
Anywhere, Anytime Access
Delivering Meaningful Metrics
WATERSHED LRS
TIN CAN API
WATERSHED
METHOD
LEARNING
MANAGEMENT
SYSTEM
TinCan API: LMS Integration
Content Hub
Summary - > The Next Generation LMS Experience
 Towards the Next Generation LMS
 Compelling User Experience
 Access Everywhere
 Meaningful Metrics
 Networked
 Integration & Ecosystem
 Holistic View of Learning
 Fit/Flex to Operating Model and Silo Connected
Next
Generation
Experience
Compelling
User
Experience
Fit/Flex to
Operating
Model
Holistic
View of
Learning
Integration
&
Ecosystem
 Top 5 drivers to system change
 Solutions Business Agility and Flexibility
 Quality of End User Experience
 Lack of Analytics
 Reducing Total Cost of Ownership
 Deficiencies in Functionality
Questions?
www.elearnity.com
davidw@elearnity.com
@dwil23
www.tribridge.com
Skip.Marshall@tribridge.com
@tribridge
www.csod.com
events_EMEA@csod.com
@CSODEMEA
Thank you

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Delivering The Next Generation LMS Experience

  • 1. Webinar Delivering the Next Generation LMS Experience Tuesday, 3rd of March 2015 - 3pm GMT / 4pm CET
  • 2. Cornerstone: a global partner 2,100+ CLIENTS 18.1M+ USERS 191 COUNTRIES 42 LANGUAGES
  • 3. One solution to recruit, train, manage, develop, and connect your employees. Unified Talent Management 1. CORNERSTONE RECRUITING 3. CORNERSTONE CONNECT 4. CORNERSTONE LEARNING 5. CORNERSTONE PERFORMANCE 6. CORNERSTONE COMPENSATION 7. CORNERSTONE SUCCESSION 2. CORNERSTONE ONBOARDING
  • 4. Our Speakers David Wilson Managing Director Elearnity Skip Marshall CTO Tribridge HCM  Key challenges and barriers for LMS’s today  How to increase user engagement for your LMS  Making learning processes more agile and aligned to business needs  Real examples of how organisations can deliver the next generation learning experience
  • 5. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Delivering the Next Generation LMS Experience David Wilson, Managing Director 3rd March 2015 @dwil23
  • 6. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Our Context • Leading independent European Industry Analyst – Founded 1996 – Researching and tracking major developments and innovation in corporate talent & learning – Focusing on major corporate organisations HQ in UK/Europe • Unique insights from deep corporate research – 1:1 research, corporate roundtables – Independent vendor profiling – Deep research/analysis – Independent advice 6 Talent Innovation Learning Technology
  • 7. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Accelerate & De-Risk 9-Grid™ Vendor Perspectives Research & Best Practices Accelerated Process & Independent Advice
  • 8. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Elearnity 9-Grid™ - LMS January 2015 Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower Copyright Elearnity Ltd. All rights reserved. Performance Potential Strategic LeaderPotential Leader Strategic Challenger Core LeaderCore Challenger Strong PerformerPotential Performer Solid Performer Potential Challenger Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower CSOD IBM Kenexa Lumesse Docebo OLM Saba Kallidus Digits ELM SAP LS SkillSoft SumTotal Totara NetDimensions Absorb Oracle Taleo Infor IMC Moodle SuccessFactors CrossKnowledge Unicorn
  • 9.  A Cornerstone strategic partner since 2008  More than 765 engagements for Cornerstone customers completed in 2014  Number one Cornerstone services partner for more than five years  105 HCM Practice Team Members in US, Canada, Western Europe & LATAM  220 Cornerstone Certifications  Deep learning and performance expertise Tribridge HCM: Cornerstone Partner
  • 10. Engage  Implementation  Consulting  Outsourced Administration  End-user support Enrich  Content Strategy  Content Services  Custom Content Enhance  AmplifyHR℠ Tribridge Solutions
  • 11. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Context: Common Issues • “We’re on our third LMS within the last 7 years” • “Our vendor lost interest once the implementation project was finished ... their support after that has been poor” • “We chose a ‘Rolls-Royce’ and deployed a ‘Lada’ ...” • “Our solution was chosen by IT who said it would meet our needs. It doesn’t!” • “We’ve really struggled to deploy the solution into Europe and Asia ...”
  • 12. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved What are the key drivers of success for your LMS? 1. Ease of use for learners 2. Efficiency of learning processes 3. Ability to roll out new forms of learning 4. Quality of integrations with HR/other systems 5. Low cost of system and ongoing operations
  • 13. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved
  • 14. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved 1. Solutions Business Agility and Flexibility 2. Quality of End User Experience 3. Lack of Analytics 4. Reducing Total Cost of Ownership 5. Deficiencies in Functionality THE TOP 5 DRIVERS TO CHANGE SYSTEMS 1 2 3 4 5 Drivers of Change Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
  • 15. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved … in more detail 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Usability / quality of end user experience Lack of business agility & flexibility with current system Reducing resource and operating costs Reducing systems and IT costs Strong HR vision requires a platform change Strategic move to Cloud based HR technology Current solutions limited range of functionality Need for enhanced analytics capabilities Need better mobile functionality Dissatisfaction with current solution Level of innovation Need for platform consolidation Current solutions limited sophistication Ease of transition to new platforms Dissatisfaction with current provider Need increased social features No platform changes expected WHAT ARE THE DRIVERS FOR CHANGING YOUR CURRENT SOLUTIONS? Critical Driver Significant Driver Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
  • 16. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved What makes an LMS fit for purpose in 21st Century?
  • 17. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Next Generation Experience Compelling User Experience Fit/Flex to Operating Model Holistic View of Learning Integration & Ecosystem
  • 18. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Innovation UX
  • 20. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Innovation in Strategy & Organisation • L&D Strategy • Operating Model & Scope • Relationship with Customer
  • 21. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved G o a l & P e r f o r m a n c e M a n a g e m e n t L e a d e r s h i p & M A N A G E M E N T Optimised
  • 22. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Innovation in Learning • Is 70:20:10 real? • What Learning Architecture really supports Blended Learning? • Diversification of Learning – social and informal learning
  • 23. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved 23 Global Mobility CPD/CPE Calendar Global People Survey ESSENTIAL POTENTIAL EmailLotus Notes Apps Documentum Knowledge Dbs Social Networking HR Enterprise Search Portal HR uMantis/ Chris21 CRM Performance Skills & Competency Mgmt Recruitment Alumini Systems On-Boarding / Global Orientation Workforce Analytics E-learning Content & Delivery Service Generic e- learning Content Authoring Tools Evaluation LCMS LDAP SAP Finance Succession Planning Analytics Lotus Sametime Talent Reporting E-Assessment Virtual Classroom Compliance Reporting Dash Boards Data Warehourse LMS Workforce Tools Portals & IT Security Strategic Talent Management Learning Applications Transactional Reporting & Analytics Compensation Mgmt 360 Feedback
  • 24. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved 24 Global Mobility CPD/CPE Calendar Global People Survey ESSENTIAL POTENTIAL EmailLotus Notes Apps Documentum Knowledge Dbs Social Networking HR Enterprise Search Portal HR uMantis/ Chris21 CRM Performance Skills & Competency Mgmt Recruitment Alumini Systems On-Boarding / Global Orientation Workforce Analytics E-learning Content & Delivery Service Generic e- learning Content Authoring Tools Evaluation LCMS LDAP SAP Finance Succession Planning Analytics Lotus Sametime Talent Reporting E-Assessment Virtual Classroom Compliance Reporting Dash Boards Data Warehourse LMS Workforce Tools Portals & IT Security Strategic Talent Management Learning Applications Transactional Reporting & Analytics Compensation Mgmt 360 Feedback Talent Drivers Work Drivers Learning Drivers
  • 25. Deep insights, pragmatic advice Deep insights, pragmatic advice © Copyright Elearnity Limited All Rights Reserved Who? What? Where? Why? Historical Focus Next Generation Focus Professional User (Function) only End User/Manager and Function Access from Office Desktop Access Everywhere Back Office/Admin Centric Front Office/Usability Centric HR Process Driven Business Process Driven Formal Informal/Social Hierarchical Networked Annual Cycle Work Transactional Manage Employees Whole People Value Chain One Interface Contextually Relevant Interfaces Operational HR Context Many Contexts Silo-restrictive Silo Connected
  • 28. WATERSHED LRS TIN CAN API WATERSHED METHOD LEARNING MANAGEMENT SYSTEM TinCan API: LMS Integration
  • 30. Summary - > The Next Generation LMS Experience  Towards the Next Generation LMS  Compelling User Experience  Access Everywhere  Meaningful Metrics  Networked  Integration & Ecosystem  Holistic View of Learning  Fit/Flex to Operating Model and Silo Connected Next Generation Experience Compelling User Experience Fit/Flex to Operating Model Holistic View of Learning Integration & Ecosystem  Top 5 drivers to system change  Solutions Business Agility and Flexibility  Quality of End User Experience  Lack of Analytics  Reducing Total Cost of Ownership  Deficiencies in Functionality