Getting more customers is the first thing that comes to mind when someone says making more money for a business. So, to increase your customer retention rates, I've compiled a list of top 7 efficient techniques for retaining customers.

1. 7 Efficient ways to
retain your customers

2. Customer retention refers to the
activities and actions companies and
organizations take to reduce the
number of customer defections.

3. Businesses have to spend
approximately 50% more resources to
acquire new customers than they do to
keep the existing ones.

4. More than 82% of all the companies
agreed that retention of customers is
cheaper to execute than their
acquisition.

5. To increase your own retention rates,
I've compiled a list of top 7 efficient
techniques for retaining customers.

6. Set customer
expectations01

8. Always be honest, and set accurate
expectations early to stop customers
leaving later.
Also ensure you always deliver on your
promises.

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10. Be the expert
02

12. Become the customers’ trusted
advisor in your particular field, so
that you can gain their trust, build
customer loyalty and reduce customer
churn.

13. Go the extra mile
for your
customers
03

15. Give your customers unexpected
small rewards.
These kinds of gestures won’t cost you
much, but they can repay you many
times over in customer retention and
word-of-mouth referrals.

16. Make it personal04

18. Customers love a personal touch, so
they’d be reluctant to leave a
company that looks after them
personally.
This is just another way of making
them feel special and cared for.

19. "Transform the way you run your
business. Switch to ProofHub!"

20. Offer value, not
just products
05

22. Today’s customers want to feel
valued.
So, you need to focus on making the
customer feel the value they will get
from your product or services.

23. Never leave
your customers
alone
06

25. If a customer is using your product or
service, you must leave no window of
opportunity open for someone else to
be his head.
You must keep reminding him that
your service is always there for him,

26. Keep innovating
your product07

28. The most important aspect of customer
retention is to let the customer know
that you are not stagnating.
Show them that you are still looking to
go on from good to better and from better
to best.

29. "Gift yourself a solution for all
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30. Sources
https://www.helpscout.net/blog/customer-
retention-strategies-that-work/
https://www.ngdata.com/what-is-customer-
retention/
http://blog.clientheartbeat.com/customer-
retention-strategies/
https://www.forbes.com/sites/jerryjao/2015/01/21/cus
tomer-retention-is-king-retention-marketing-
provides-greater-roi/#720367b532cf