Information Technology in the Cloud
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With the plethora of data being generated, proper data management is crucial for you and your company. Welch LLP's Director of Government Services Karen Dickson and Colin Smith of Cistel Technology explore making your data searchable, organized, and secure. Our expertsn delve into: - Types of Clouds - Service Models - Financial Considerations - Making the Decision - Measuring Success ...and much more!
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Information Technology in the Cloud
- 1. INFORMATION TECHNOLOGY IN THE CLOUD
- 2. Windows Mac Tablet • Attendees are in listen-only mode • This webinar is being recorded for future on-demand playback • Your participation represents acknowledgement that we are recording • Tweet questions & comments to @WelchLLP GROUND RULES
- 3. Karen Dickson, CPA, CA Director of Government Services & Senior Manager kdickson@welchllp.com PRESENTERS FEATURING SPECIAL GUEST Colin Smith Practice Lead, Microsoft Solutions Practice Cistel Technology Inc. Csmith@cistel.com
- 4. • Why Cloud Computing? • Types of clouds • Service models • Financial considerations • Making the decision • Measuring success WHAT WILL BE COVERED
- 6. POLL: Are you using any Cloud Services in your business?
- 7. EXAMPLES OF CLOUD SERVICES • Amazon’s EC2 • Youtube • DropBox • Salesforce.com • Photoshop.com • Microsoft Azure • Gmail • Google Office • Office 365 • CRM Online
- 8. ESSENTIAL CHARACTERISTICS OF CLOUD COMPUTING On-demand self-service Broad network access Resource pooling Rapid elasticity Measured service
- 9. TYPES OF CLOUDS Community Cloud Public Cloud Private Cloud Hybrid Cloud
- 10. SERVICE MODELS -
- 11. PIZZA SERVICE MODELS Vendor Manages
- 12. SERVICE MODELS -
- 13. POLL: Which Cloud Service Model is most appealing to your business? 1. Software as a Service (SaaS) 2. Platform as a Service (PaaS) 3. Infrastructure as a Service (IaaS)
- 14. CapEx vs. OpEx Pricing Challenges FINANCIAL CONSIDERATIONS $
- 15. CapEx vs OpEx Fixed Costs (CapEx) Variable Costs (OpEx) Variable Costs (OpEx) Cloud Classic Workload Cost
- 16. LOWER COST Public Cloud Classic Data Center Utilization Cost / Hour $0.20 $0.05 25% 75%50% Traditional Data Center Server Utilization is between 15-20% Source: Gartner / SNIA Source: EMC Cloud Infrastructure Group
- 17. Legacy Resources Actual Demand Cloud Resources ELASTICITY Time ComputingResourcesDemand Over Provisioned Under Provisioned Estimated Demand
- 18. SOME CHALLENGES TO ADDRESS • Jurisdiction (Data Sovereignty vs Data Residency) • Data Leak • Ownership Security & Privacy • PCI • SOX • PIPEDA Regulatory Compliance • Amazon and Microsoft have a 99.9% Uptime SLA • Network Latency / Q0S Service Levels • Vendor Lock in • Licensing Open Standards
- 19. WHERE TO START 1. Low Risk Workloads 2. Net New Services 3. Mobility Services 4. Mature Service Offerings
- 20. BENEFITS SUMMARY Scalability Fail Easy Implementation – Fail Fast Improved Mobility Flexibility & Focus
- 21. IS ROI THE RIGHT WAY TO MEASURE CLOUD SUCCESS? Is ROI ever the wrong way to measure success? • It can be tough to compare the ROI of legacy vs. cloud based solutions unless there is a parity relationship – if there is a parity relationship why are you switching? • If you base IT decisions purely on a comparison of the ROI you will miss out on the non-ROI opportunities available? • Definitely do an ROI analysis but don’t forget the soft value Measure success in terms of desired outcomes such as: • Increased mobility • Increased collaboration • Decreased time to market Link success to existing business KPIs such as: • Average Revenue per User (ARPU) • Free Cash Flow (FCF) • Customer Acquisition • Solution Usage • Customer Satisfaction • User Satisfaction
- 22. Windows Mac Tablet TWEET QUESTIONS AND COMMENTS TO @WELCHLLP QUESTIONS
- 23. Karen Dickson, CPA, CA Director of Government Services & Senior Manager kdickson@welchllp.com ASK THE EXPERTS FEATURING SPECIAL GUEST Colin Smith Practice Lead, Microsoft Solutions Practice Cistel Technology Csmith@cistel.com
Notas del editor
- Karen Dickson, CPA, CA, Director of Government Services & Senior Manager at Welch LLP Karen is the Director of Welch’s Government Services department. She joined Welch in 2001 after graduating from Carleton University with a Bachelor of Commerce and obtained her CA designation in 2003. She has developed her skills on audits for a wide variety of clients in the not-for-profit, construction, and automobile sectors. She has extensive experience with federal government departments and agencies auditing various Contribution Agreements in the role as Project Manager. Colin Smith Colin is a Microsoft Most Valuable Professional (MVP) with over 20 years of experience deploying Microsoft-based solutions for private and public sector organizations. Colin works with organizations, providing guidance and expertise in the design and deployment of solutions that help to automate and optimize technology operations and ultimately drive business efficiency. Colin has been a consultant, solutions architect, and systems engineer with Microsoft, Statistics Canada, Configuresoft, and is now the Practice Lead of the Microsoft Consulting Practice at Cistel.
- Karen
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- Seed Questions: How would you recommend that a small business (with limited resources) assess the myriad of Cloud based systems that are available in the marketplace? Can you recommend some good websites that provide unbiased and high quality recommendations of systems? I’m overwhelmed trying to find a system that meets our needs. I have been considering cloud services for business for a few years, but I am worried that I will not be in control of my information. Is there a risk to using the services? It seems like there is a lot of new technology that businesses may not be familiar with. What technologies should I start with?