Wendy Thomason has over 12 years of experience in human resources. She holds an MBA and certifications in human resource management. Her resume summarizes her experience including roles in recruitment, benefits administration, employee relations, and training and development for various retail and county organizations. She demonstrates strong skills in strategic planning, policy implementation, and change management.

1. Wendy J. Thomason - Resume
Wendy Thomason, M.B.A., SPHR
7345 West Valencia Drive  Laveen Village, AZ 85339
Phone: 714.234.9345  Email: Wendy.J.Thomason@gmail.com
CAREER OBJECTIVE
A Human Resource position to employ my leadership talents and diverse experience in a challenging role in order to
achieve agency goals and objectives in an ethical and professional manner.
EDUCATION / CERTIFICATOINS
 Certified Senior Professional Human Resource (SPHR), HRIC
 Senior Certified Professional (SCP), SHRM
 MBA, University of Saint Mary. Dual concentrations in Human Resources and Business Management. Courses
include Legal and Ethical Environment in Business, Conflict Management and Negotiation, Organizational
Change and Development, Project Management, Management Information Systems and Leadership.
 B.A., University of New Hampshire. Major in Political Science. Minor in Spanish. Studied abroad, La
Universidad de Granada, Granada, Spain,
QUALIFICATIONS
Highly motivated HR Business Partner with 12+ years of progressive Human Resource experience focusing on business
strategy, development and implementation of HR policies and procedures, position management, employee relations,
high-volume recruiting and selection, and benefit administration.
Proven track record of strategic, operational and process management skills that result in positive organizational
improvement. Possess strong leadership, organization, communication skills, interpersonal and relationship building
abilities, aligning business objectives with HR deliverables.
Proficient in both Windows and Mac operating systems and the MS Office suite of applications including SharePoint, ADP,
NeoGov, Pathlore, and On Base. Consistent demonstration of sound judgment and discretion in the pursuit of business
and HR objectives. Strong focus on assessment, analysis, and development of the organization’s talent and programs.
Focused on implementing and facilitating change management, process improvement, and acquiring and retaining top
talent.
PROFESSIONAL EXPERIENCE
Human Resource Generalist  Maricopa County  Deputy County Manager Joy Rich  2013–Present
Recruitment & Selection: Position Management, construct justifications with business and budgetary needs to support
additional positions and/or the change of positions. Create and post job descriptions (internal / external). Manage job
postings, interviews, salary offers, on-boarding and I-9 verification. Perform compensation analysis on applicants’
experience related to Market Range Title (MRT), market competition and internal equity. Including negotiating salary
offers, internal equity concerns and applicant/hiring manager apprehensions.
Leave Administration: Determine eligibility, designation and created a tracking system of LOA requests specifically
FMLA and ADA. Liaison for Workers Compensation claims and coordinated benefits for both short- and long-term
disability. Administer in employee terminations. Process resignations and retirement per County policy.
Employee Relations: Led complex Human Resource investigations, advising multiple levels of authority. Offer
recommendations and mediate decisions for both protected class and non-discriminatory workplace concern incidences.
Scrutinize over EEOC and Anti-Discrimination laws. Compose letters of discipline: written counseling, suspensions and
terminations. Attended pre-disciplinary hearings and aided in consistent decision making. Provide interpretation and
guidance on implementation of HR policies as they relate to both employees and management. Maintain confidential
employee files and medical records. Train and assist managers in employee probational and annual evaluations and
manage the process of accurate record keeping.

2. Wendy J. Thomason - Resume
Benefits: Advise employees on elective benefits (medical, disability, COBRA, deferred comp, etc.). Supply guidance on a
defined benefit program to employees on the Arizona State Retirement System (ASRS). Payroll liaison, manage HRIS
systems. Assist in updating and delivering HR Basics Series, PME tool and other HR related initiatives. Manage annual
open enrollment.
Manager  Neiman Marcus  Plano, Texas  2006–2012
Performance Management: Effectively developed and implemented programs and procedures to align staff to meet
Company initiatives: Customer service and standards, product knowledge, merchandising, inventory control. Identified
and developed practices to resolve productivity and performance concerns. Wrote and administered monthly
assessments and annual reviews.
Recruitment and Selection: Managed hiring process: application screening, interviews, assessments, background
checks, compensation analysis and offers. Completed on-boarding process and created department specific orientations.
Recruited the competition. Conducted probation and interim reviews, retention programs through career path
development.
Organizational Planning and Development: Managed positions budgets, FLSA restrictions and commission
compensation. Tracked and predicted sales trends to prepare workforce and negotiate inventory. Participated in
management meetings to address issues in human resources, operations, marketing, and sales agendas. Performance
committees to discuss and develop action plans to resolve critical concerns in key employee retention, work force
development, change management and workflow efficiency.
Training and Development: Conducted core orientation and assisted in redesigned training process to reduce turnover.
Taught conflict resolution, iPhone & iPad training, ‘Tele-selling” program and new seasonal orientation. Developed
communication process between stores and corporate buyers.
Employee Relations: Applied Company practices and policies consistently and effectively. Established a positive
employer/employee relationship to promote high level of employee motivation and morale with direct communication and
timely follow up. Developed strong working relationships with management team and buying office. Managed awards and
recognition program.
Manager  Bloomingdales  Newport Beach, California  2005–2006
Managed three departments. Provided coaching, counseling, discipline, and administered terminations. Assisted in
determining department census staffing levels, negotiating bonuses, and performance incentives. Taught POS and
computer applications. Responsible for maintaining department openings in company intranet recruiting services.
Represented company at regional job fairs and recruitment assemblies.
Assistant Human Resource Manager  Bath & Body Works  Mission Viejo, California  1998-2005
Supported corporate HR office on location. Recruited, hired, oriented and trained 80+ associates for sales and support.
Trained POS, product knowledge, visual standards, and operational systems. Provided guidance, advice, and coaching
to store managers and employees on Company practice, policies and laws to remain compliant and consistent.
Administrative duties to include change reports, claim inquiries on health and retirement benefits, status updates, record
retention, payroll, and worker compensation.
ORGANIZATIONS
 Society of Human Resource Managers (SHRM) member 2014.
 Saint Mary’s of Basilica volunteer.
 Helping Hands, Salt River Indian Reservation volunteer.