Willie Sykes is seeking a challenging position in sales and account management. He has a business administration degree and is pursuing an MBA. His experience includes over 6 years in operations and management roles in the Navy, as a passport specialist, account executive, and logistics manager. He has strong skills in leadership, problem solving, organization, project management, sales, marketing, communication, and research.

1. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
1
OBJECTIVE
To obtain a challenging position in Sales and Account Management, allowing me to demonstrate my
excellent leadership, problem-solving and organizational skills.
EDUCATION
Business Administration, 12/ 2014, National University, San Diego, CA
MBA, Expected Graduation in 2017, Texas Southern University, Houston, TX
MILITARY EXPERIENCE
United States Navy 11/07-12/13
PROFESSIONAL SKILLS/QUALIFICATIONS
 Over 6 years of proven experience and skills poised to transition in various
management and leadership roles
 Over 6 years of operations experience demonstrating the ability to prioritize,
organize and multi-task time sensitive projects
 Proven success in Project Management, Business Logistics, and Human
Resources
 Effective Management and Project Management skills
 Sales and Marketing expertise
 Excellent Problem-Solving skills
 Highly effective at Verbal and Written Communication
 Experience using Adobe Creative Suite required
 Excellent verbal and written communication skills, including proficiency in grammar,
punctuation, spelling, and formatting.
 Strong research and market analysis skills.
 Ability to work both independently and in a team environment preferred
 Organized and able to manage multiple, simultaneous projects, and work under
tight deadlines.
 Proactively develop a new portfolio of clients through cold calling industry leads
EXPERIENCE
Department of State- United States of America
Passport Specialist, 1/2016- Present
 Cooperate in development and revision of regulations related to passport

2. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
2
personalization facility for smooth operation
 Coordinate relationships between CA/PPT headquarters, passport agencies and Consular
Officers
 Utilized statistical methods and information technology to reduce passport
rejections
 Verify all essential travel documents with appropriate information
 Examine citizenship evidence submitted by applicant as required by the law
Aramark Uniform
Account Executive, 09/2014-12/2015
 Managed accounts over the greater Houston area, including Pearland, Sugarland, Brazoria
county, and Arcola
 Structured and aligned planning objectives with pipeline development processes to grow and
develop territory revenue
 Maintained a strong pipeline of potential new customers
 Managed accounts and projects for over 100 customers
 Showcased the company’s products at industry conferences, forums and events
 Generated advertising revenues in accordance with specific budgetary goals
 Negotiated pricing and discounts on behalf of our customers
 Designed a tailored, cost-effective solution and sales plan for each account
 Generated leads through cold calling
 Researched and gathered information about competitors and their products
 Built and managed a network of relationships
 Maintained accurate records of all sales and prospecting activities
 Managed and grew customer accounts in the Rental Division.
 Coordinate and develop sales documents using applicable tools, guidelines, and templates
 Develop and implement proposal directives and other opportunity response plans and monitor
progress
 Organize and participate in response-related meetings internal and/or client.
 Develop draft sections of sales documents, including original writing.
 Proofread and edit technical and non-technical documents for accuracy and consistency
 Provide graphic design and desktop publishing, and work with graphic designers to develop
more complex materials
 Coordinate and/or manage production of response documents
 Conduct appropriate internal/external research.
 Develop new or update existing sales qualification materials for current and future pursuit
efforts.
 Participate in in-house business development activities as appropriate

3. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
3
VA Regional Office in Houston - Veterans of Foreign Wars
Federal Intern Program, 1/14-9/14
 Organized incoming information according to specific guidelines for disbursement
throughout the Veterans of Foreign Wars office
 Tracked materials removed from files to ensure that confidential information was tracked
appropriately
 Performed general office management duties such as typing, operating office machines,
and sorting mail
 Updated, monitored and maintained files daily
 Transferred inactive files to file management storage areas in accordance with corporate
guidelines and legal requirements
 Performed periodic inspections of materials or files to ensure correct placement and
legibility
 Modified or improved filing systems for better efficiency
 Communicate lease terms, building policies, procedures, practices and information to tenants
via correspondence, internal publications and meetings.
 Assist the Director with the development, drafting and ensuring execution of all leases and
lease related documents, including lease assignments, lease amendments, lease renewals
and subleases for the assigned buildings.
 Promote the buildings and services to the tenants and potential tenants
The United States Navy
Logistics Manager, 11/2007-12/2013
 Coordinated with other departments to integrate logistics with business systems
 Processed customer sales, order management, accounting and shipping
 Led in resolving problems with transportation, logistics systems, imports and exports
 Helped to resolve customer issues
 Analyzed, prepared, and processed financial reports
 Coordinated comprehensive logistical functions for product life cycles; including acquisition,
distribution, internal allocation, delivery, recycling, or disposal of services
 Analyzed logistics to determine the most cost-effective or efficient means of transporting
products or supplies
 Established and monitored supply chain-based
performance measurement systems
COMPUTERSKILLS:
 Proficient in Microsoft Office package: Outlook, Word, Excel, PowerPoint, and Access
 Proficient in MAC

4. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
4
REFERENCES:
 Professional References are available upon request